From Omni-Channel to Frictionless Retail

| June 13, 2017

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The following White Paper summarizes the results of a Canadian retail study conducted in 2017 in partnership with research tool WisePlum, Microsoft Canada Inc, Retail Council of Canada (RCC) and RCC's Marketing Advisory Committee. The study surveyed 5,000 Canadian consumers to get insights on their shopping preferences, their expectations and their needs. The White Paper also provides retailers with a better understanding of what consumers expect when shopping in-store, on a mobile device or online. It explores the attitudes and experiences of Canadian consumers across the entire shopping journey, regardless of channel.

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Massimo Dutti

Massimo Dutti (Inditex Group) was founded in 1985 and was acquired by Inditex in 1991. It now has over 700 stores in more than 69 countries.

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Spotlight

Massimo Dutti

Massimo Dutti (Inditex Group) was founded in 1985 and was acquired by Inditex in 1991. It now has over 700 stores in more than 69 countries.

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