Former Amazon exec on the state of retail e-commerce

JUDY MOTTL | February 27, 2020

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The e-commerce retail environment is only getting more competitive thanks to digital and increasing mobile retail innovations. And while Amazon reins supreme, and often cited as the one to beat in e-commerce, the mega omnichannel player's marketplace can be a prime opportunity for online retailers big and small, brand name or no name. To get insight on what retailers should be doing and not doing in e-commerce to attract customers and drive business we reached out to James Thomson, who headed up Amazon Services for years and runs a summit/education conference for large Amazon sellers. He's also a partner in Buy Box Experts, an agency supporting brands that sell online.

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Our workforce of 102,000+ team members is spread across every state throughout Australia.Coles is one of Australia’s largest retailers and provides fresh food, groceries, general merchandise, financial services, liquor and fuel through more than 21 million customer transactions, on average, each week through our national store network and online platforms.

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Spotlight

Coles

Our workforce of 102,000+ team members is spread across every state throughout Australia.Coles is one of Australia’s largest retailers and provides fresh food, groceries, general merchandise, financial services, liquor and fuel through more than 21 million customer transactions, on average, each week through our national store network and online platforms.

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