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FLEXIBILITY THE ORDER OF THE DAY IN RESTAURANT POS

PAUL HUDSON | February 20, 2020 | 212 views

In this previous blog, we set out how self-service kiosks represented a new vision for customer-centric POS in the hospitality trade, building on the work done by QSR pioneers such as McDonalds and Nando’s. Of course, there is no one-size-fits-all solution for how the future of POS in the restaurant sector will evolve. Different operators with different priorities will want to get different things from point of sale, not least because customers will also have varying demands and expectations. The beauty of modern technology is that it can provide the agility to meet a diverse range of needs. POS systems are no longer all about having tills at fixed points on the premises, they can operate in many different ways at once. Digitisation has unshackled POS, allowing restaurateurs to focus on shaping the optimum customer experience, with choice and flexibility at its heart.

Spotlight

Performance Health

We are now the largest specialty distributor and manufacturer of branded products and solutions for rehabilitation, recovery and sports medicine in the world.Wherever physical improvement happens, Performance Health is there.You will find our products and solutions everywhere from the hospital to the clinic, from the gym to the athletic training room, from the office to the home.

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POS HARDWARE

Why Businesses Should Switch to Cloud-based POS System

Article | April 25, 2023

Embrace the future and need of business operations with cloud-based POS systems. Experience unrivaled features such as unparalleled flexibility, scalability, real-time analytics, and more. Introduction Key Reasons for Businesses to Switch to Cloud-based POS System • Accessibility and Mobility • Flexibility and Mobility • Scalability • Improved customer experience • Cost saving Introduction With constant evolution in payment technologies, businesses are constantly looking for innovative ways to streamline their operations and improve their bottom line. As a result, innovative payment solutions are increasingly playing a crucial role in enhancing their transforming and upscaling businesses. One such technology that has revolutionized the way businesses operate is cloud-based POS systems. A significant transition from traditional POS systems to cloud-based POS systems has been witnessed in recent years. Businesses worldwide are increasingly deploying cloud-based point of sale systems to adapt to emerging paymentFrom enhanced security to real-time data accessibility and improved customer experience, learn why businesses should make the switch to cloud-based POS systems. technologies, improve customer experience, enhance payment security, and others. According to a study by SalesForce, more than 20% of retail businesses currently use a cloud-based POS, and around 29% of businesses plan to deploy it in the coming future. Key Reasons for Businesses to Switch to Cloud-based POS System Payment processes are presently propelled by connectivity and technological advancements, which have resulted in a significant impact on the payments industry. Consequently, it has become imperative for businesses to adopt point-of-sale systems powered by agile, cloud-based software to harness the full benefits of modern cutting-edge technology. Deploying a cloud point of sale system can guarantee optimal customer experience to businesses while remaining aligned with the rapidly evolving technological landscape. Here are the primary reasons why businesses should contemplate the adoption of a cloud based POS system: Real-Time Accessibility In today's fast-paced business environment, the abilityto access real-time data is crucial.Cloud-based POS systems allow businesses to access data from any device with internet access, enabling real-time inventory management, sales tracking, and customer insights. This real-time data accessibility empowers enterprises to make informed decisions, optimize operations, and improve customer experience. Flexibility and Mobility Cloud POS solutions are highly flexible, making it easier for businesses to adapt to changing needs and ecosystems. Leveraging a POS system, businesses can quickly and easily add or remove products, update pricing, and make other changes to their inventory. Furthermore, with the accessibility from any location, these cloud based retail POS systems enable employees/ staff to work remotely. These capabilities are especially useful for businesses that sell seasonal products, experience fluctuations in demand, or have multiple locations. Scalability With legacy POS systems, businesses need to invest in new hardware to expand their operations, which can be costly and time-consuming. However, cloud-based POS systems offer businesses the flexibility to scale up or down their operations without worrying about upgrading their hardware. In addition, businesses can seamlessly add new locations, products, and users without any hardware upgrades. Improved Customer Experience Cloud-based POS systems for retail enable businesses to provide a seamless customer experience by allowing employees to access customer data from any device with an internet connection. This allows businesses to personalize their offerings, offer faster service, and resolve customer complaints quickly. The ability to access real-time data also enables businesses to anticipate customer needs and preferences, allowing them to provide tailored promotions and recommendations. Cost Savings Businesses need to invest in expensive hardware and software, access as well as pay for ongoing maintenance and support while using a legacy POS system. Switching to a cloud POS system can result in significant cost savings for businesses. As these POS solutions require minimal hardware and software investments and often come with a low monthly subscription fee, businesses can save on maintenance and support costs, as these are typically included in the subscription fee. Bottom Line A cloud-based POS system with seamless integration offers an extensive business overview and can perform operations much more than accept orders and payments. Not only does it streamline services, but it also provides insightful data and simplifies day-to-day business management, allowing business owners to focus on development. It is evident that combining day-to-day operations with cloud-based POS software is now a critical requirement for businesses. In addition, the technological evolution of these systems in recent years and the possibilities for continuous development have made point-of-sale data, inventory, staff, and payment management much easier for businesses. Since the world is becoming increasingly digital, it is imperative that businesses adapt and adopt cloud-based POS systems to remain competitive and relevant. Therefore, businesses should consider the benefits of cloud-based POS systems and make the switch to ensure long-term success and growth.

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RESTAURANT POS

Retail ,Wholesale Trade,Ecommerce,Retail,E-commerce,point of sale.

Article | November 11, 2022

Last July, a small group representing the giants of the tech industry gathered in the seat of US government, Washington DC. They probably didn’t want to be there. Congress had summoned their employers Apple, Facebook, Google, and Amazon to answer questions about the command they hold over the markets they operate in. On Amazon’s behalf, associate general counsel Nate Sutton spoke in defense of his employer’s role in US retail. Throughout, he argued that Amazon isn’t so powerful as to be able to control prices and stifle competition. Amazon, he pointed out, makes up less than 1% of retail globally. In the US, it accounts for around 4% of retail. In fact, Walmart is much larger than Amazon, he said. In terms of sales, Sutton is right. Walmart reported $510 billion in total sales across its US and international segments in the 2019 fiscal year, versus Amazon’s $233 billion in roughly the same period.

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RESTAURANT POS

How SMEs can emulate the success of Amazon through ecommerce personalization

Article | December 1, 2022

Whatever your feelings are towards Amazon, there is no denying that they have revolutionised ecommerce and now set the bar for the personalised experience of users when it comes to online shopping. So much so that it was recently reported that they have more than a 30% share of the UK’s ecommerce market. With statistics like this, it may feel like it is impossible to compete, especially as Amazon has huge tech and marketing budgets at its disposal. However, all is not lost. It is possible for SMEs to learn from the forerunner and implement some of their most successful techniques, with regards to their use of ecommerce personalisation and AI, to increase sales cost effectively.

Read More

How Retailers Can Utilize In-Store Digital Signage

Article | February 10, 2020

Consumer attention is shifting. Brick-and-mortar stores must now compete with e-retailers as customers spend more time online, thanks to targeted ads and personalized deals. As noted by Digital eCommerce, online sales rose almost 18 percent last year to $3.46 trillion worldwide and are on track to top $892 billion across the U.S. in less than two years. This shift has alerted most brands to the need for a retail evolution to ensure ongoing success. With e-commerce sales still accounting for just under 10 percent of retail revenues, businesses have an opportunity to boost sales and raise their brand profile — if they can reliably capture consumer interest. One solution: effective and engaging digital signage. Retailers Can Capture Crucial In-Store Moments To capture attention and drive conversion, businesses must capitalize on what Google calls micro-moments, when customers leverage their mobile devices to discover more information, find a price or pinpoint a vendor online.

Read More
POS HARDWARE

Why Businesses Should Switch to Cloud-based POS System

Article | April 25, 2023

Embrace the future and need of business operations with cloud-based POS systems. Experience unrivaled features such as unparalleled flexibility, scalability, real-time analytics, and more. Introduction Key Reasons for Businesses to Switch to Cloud-based POS System • Accessibility and Mobility • Flexibility and Mobility • Scalability • Improved customer experience • Cost saving Introduction With constant evolution in payment technologies, businesses are constantly looking for innovative ways to streamline their operations and improve their bottom line. As a result, innovative payment solutions are increasingly playing a crucial role in enhancing their transforming and upscaling businesses. One such technology that has revolutionized the way businesses operate is cloud-based POS systems. A significant transition from traditional POS systems to cloud-based POS systems has been witnessed in recent years. Businesses worldwide are increasingly deploying cloud-based point of sale systems to adapt to emerging paymentFrom enhanced security to real-time data accessibility and improved customer experience, learn why businesses should make the switch to cloud-based POS systems. technologies, improve customer experience, enhance payment security, and others. According to a study by SalesForce, more than 20% of retail businesses currently use a cloud-based POS, and around 29% of businesses plan to deploy it in the coming future. Key Reasons for Businesses to Switch to Cloud-based POS System Payment processes are presently propelled by connectivity and technological advancements, which have resulted in a significant impact on the payments industry. Consequently, it has become imperative for businesses to adopt point-of-sale systems powered by agile, cloud-based software to harness the full benefits of modern cutting-edge technology. Deploying a cloud point of sale system can guarantee optimal customer experience to businesses while remaining aligned with the rapidly evolving technological landscape. Here are the primary reasons why businesses should contemplate the adoption of a cloud based POS system: Real-Time Accessibility In today's fast-paced business environment, the abilityto access real-time data is crucial.Cloud-based POS systems allow businesses to access data from any device with internet access, enabling real-time inventory management, sales tracking, and customer insights. This real-time data accessibility empowers enterprises to make informed decisions, optimize operations, and improve customer experience. Flexibility and Mobility Cloud POS solutions are highly flexible, making it easier for businesses to adapt to changing needs and ecosystems. Leveraging a POS system, businesses can quickly and easily add or remove products, update pricing, and make other changes to their inventory. Furthermore, with the accessibility from any location, these cloud based retail POS systems enable employees/ staff to work remotely. These capabilities are especially useful for businesses that sell seasonal products, experience fluctuations in demand, or have multiple locations. Scalability With legacy POS systems, businesses need to invest in new hardware to expand their operations, which can be costly and time-consuming. However, cloud-based POS systems offer businesses the flexibility to scale up or down their operations without worrying about upgrading their hardware. In addition, businesses can seamlessly add new locations, products, and users without any hardware upgrades. Improved Customer Experience Cloud-based POS systems for retail enable businesses to provide a seamless customer experience by allowing employees to access customer data from any device with an internet connection. This allows businesses to personalize their offerings, offer faster service, and resolve customer complaints quickly. The ability to access real-time data also enables businesses to anticipate customer needs and preferences, allowing them to provide tailored promotions and recommendations. Cost Savings Businesses need to invest in expensive hardware and software, access as well as pay for ongoing maintenance and support while using a legacy POS system. Switching to a cloud POS system can result in significant cost savings for businesses. As these POS solutions require minimal hardware and software investments and often come with a low monthly subscription fee, businesses can save on maintenance and support costs, as these are typically included in the subscription fee. Bottom Line A cloud-based POS system with seamless integration offers an extensive business overview and can perform operations much more than accept orders and payments. Not only does it streamline services, but it also provides insightful data and simplifies day-to-day business management, allowing business owners to focus on development. It is evident that combining day-to-day operations with cloud-based POS software is now a critical requirement for businesses. In addition, the technological evolution of these systems in recent years and the possibilities for continuous development have made point-of-sale data, inventory, staff, and payment management much easier for businesses. Since the world is becoming increasingly digital, it is imperative that businesses adapt and adopt cloud-based POS systems to remain competitive and relevant. Therefore, businesses should consider the benefits of cloud-based POS systems and make the switch to ensure long-term success and growth.

Read More
RESTAURANT POS

Top 5 Reasons Why Modern Restaurant Needs Integrated POS Solutions

Article | November 11, 2022

Last July, a small group representing the giants of the tech industry gathered in the seat of US government, Washington DC. They probably didn’t want to be there. Congress had summoned their employers Apple, Facebook, Google, and Amazon to answer questions about the command they hold over the markets they operate in. On Amazon’s behalf, associate general counsel Nate Sutton spoke in defense of his employer’s role in US retail. Throughout, he argued that Amazon isn’t so powerful as to be able to control prices and stifle competition. Amazon, he pointed out, makes up less than 1% of retail globally. In the US, it accounts for around 4% of retail. In fact, Walmart is much larger than Amazon, he said. In terms of sales, Sutton is right. Walmart reported $510 billion in total sales across its US and international segments in the 2019 fiscal year, versus Amazon’s $233 billion in roughly the same period.

Read More
RESTAURANT POS

How POS Solutions Assist Restaurants to Increase their ROI?

Article | December 1, 2022

Whatever your feelings are towards Amazon, there is no denying that they have revolutionised ecommerce and now set the bar for the personalised experience of users when it comes to online shopping. So much so that it was recently reported that they have more than a 30% share of the UK’s ecommerce market. With statistics like this, it may feel like it is impossible to compete, especially as Amazon has huge tech and marketing budgets at its disposal. However, all is not lost. It is possible for SMEs to learn from the forerunner and implement some of their most successful techniques, with regards to their use of ecommerce personalisation and AI, to increase sales cost effectively.

Read More

How Retailers Can Utilize In-Store Digital Signage

Article | February 10, 2020

Consumer attention is shifting. Brick-and-mortar stores must now compete with e-retailers as customers spend more time online, thanks to targeted ads and personalized deals. As noted by Digital eCommerce, online sales rose almost 18 percent last year to $3.46 trillion worldwide and are on track to top $892 billion across the U.S. in less than two years. This shift has alerted most brands to the need for a retail evolution to ensure ongoing success. With e-commerce sales still accounting for just under 10 percent of retail revenues, businesses have an opportunity to boost sales and raise their brand profile — if they can reliably capture consumer interest. One solution: effective and engaging digital signage. Retailers Can Capture Crucial In-Store Moments To capture attention and drive conversion, businesses must capitalize on what Google calls micro-moments, when customers leverage their mobile devices to discover more information, find a price or pinpoint a vendor online.

Read More
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Spotlight

Performance Health

We are now the largest specialty distributor and manufacturer of branded products and solutions for rehabilitation, recovery and sports medicine in the world.Wherever physical improvement happens, Performance Health is there.You will find our products and solutions everywhere from the hospital to the clinic, from the gym to the athletic training room, from the office to the home.

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CLOUD BASED POS

Pavilion Payments Introduces a Comprehensive iGaming Software Development Kit

Businesswire | June 02, 2023

Pavilion Payments, the leading omnichannel payments provider exclusively serving the gaming industry, has announced its innovative iGaming Software Development Kit (SDK). This toolkit aims to offer operators a seamless and efficient solution to simplify the integration of Pavilion Payments' VIP Preferred® program. The iGaming SDK builds upon the functionality of the industry leading iGaming XML standard format for storing data, delivering a superior experience for both operators and players. With this powerful toolkit, operators no longer need to invest time and resources in designing and coding the front end or back end of their platforms. This new development is scheduled to be rolled out in multiple states including Pennsylvania, Indiana, Virginia, Arizona and New Jersey, in late summer of 2023 with one operator and another in 16 markets as a fast follower. In addition to these core functionalities, the iGaming SDK equips players with the tools to manage their funding sources effectively. With Pavilion Payments’ ACH/Bank feature, the iGaming SDK ensures a streamlined experience for players. The iGaming SDK offers a range of customization options, such as the use of online bank credentials for enhanced security and efficiency while also providing control over their deposit limits. SDK offers a platform that allows operators to quickly enable new features, including SameDay ACH, Credit/Debit acceptance, Real Time Payments (RTP) and risk enhancements without additional development by the operator. The American Gaming Association’s (AGA) State of the States Report shows iGaming grossed $1.48 billion in Q1 2023, marking a 22.7 percent year-over-year revenue increase. iGaming is an important sector of the gaming industry and as it evolves, technology and solutions need to adapt to the needs of patrons. “The launch of the iGaming SDK reinforces Pavilion Payments' commitment to providing innovative and user-centric solutions for the iGaming industry,” said Christopher Justice, CEO of Pavilion Payments. “Our goal is to empower operators by offering a toolkit that simplifies the implementation of our VIP Preferred payment option, ultimately enhancing player satisfaction and streamlining transactions. With its seamless integration capabilities and user-friendly interface, the iGaming SDK is set to redefine the online gaming experience for both operators and players alike.” About Pavilion Payments Pavilion Payments enables the world’s gaming entertainment leaders to create amazing consumer experiences and maximize spend across all their physical and digital properties. Pavilion Payments is the gaming industry's leading omnichannel payment solutions provider, providing integrated omnichannel and software solutions that enable flexible funding, play, and cash out.

Read More

POS RETAIL

Radial Announces New Rebrand with Radial Payment Solutions

Businesswire | June 01, 2023

Radial, Inc., the leader in eCommerce solutions, today announced its newly rebranded Radial Payment Solutions, designed to transform payment processing, tax compliance and fraud prevention for businesses. With Radial's fully managed solutions, eCommerce retailers can optimize payment and fraud management operations, eliminate false declines, handle tax compliance, and protect against chargeback fraud. The escalating growth of eCommerce highlights the criticality of implementing robust payment and fraud detection processes and prevention measures, considering the projected $48 billion loss to eCommerce fraud in 2023. eCommerce brands and retailers must now take proactive steps to safeguard themselves and ensure a secure customer experience. With over 25 years of expertise in the payments and fraud domain, Radial possesses a deep understanding of the multifaceted challenges faced by eCommerce brands and retailers, encompassing issues such as chargebacks, declined payment methods, fraud, complex taxes, fees, and oversight costs. Through Radial Payment Solutions, eCommerce brands and retailers can address these obstacles and provide an unparalleled experience for their valued customers. “Radial is an excellent partner in their payment, tax and fraud offerings. Using their solutions, we have substantially grown revenue. Also, we have avoided a large amount of cost through their best-in-class fraud protection,” said Bill Quinn, Senior Vice President Marketing and Digital of Hibbett. Radial Payment Solutions offers a comprehensive range of features and benefits designed to meet the diverse needs of eCommerce brands and retailers. By accepting payments across the eCommerce ecosystem, reducing operating costs, increasing conversions, and providing preferred payment options, Radial enables brands and retailers to enhance their customer experience while accurately collecting taxes and preventing fraud. With a track record of processing over $4.9 billion in payments and boasting a 98.9% fraud approval rate, Radial’s optimized payments system instills confidence in eCommerce brands and retailers. The industry-leading Radial Fraud Zero service, a fully outsourced fraud management solution, collaborates with existing payment providers to seamlessly eliminate fraud risks. Brands and retailers can stay one step ahead of fraudsters and protect their operations and customers with Radial Fraud Insights, which provides risk-level ratings for every order. Additionally, Radial serves as a trusted partner for enhanced tax compliance, simplifying regulatory requirements through tailored rules, worldwide tax rate management, and customized tax reports. “Our Radial Payment Solutions are designed to empower eCommerce brands and retailers to capture the full value of consumer transactions with seamless, secure, and efficient payment processing, fraud prevention and tax compliance solutions,” said Yvan Gilliard, Senior Vice President of Payment Solutions & Omnichannel at Radial. “From an end-consumer perspective, payments are a critical and integral step in the online experience with the brand. Working with the biggest consumer brands in North America and globally, we understand the critical role payments and fraud prevention play in eCommerce brands and retailers’ success and we're committed to helping our clients unlock opportunities, optimize operations and deliver an exceptional customer experience.” Whether it is turning payments into a strategic advantage, achieving tax compliance, or safeguarding against fraud, Radial Payment Solutions are poised to empower eCommerce retailers to thrive in the digital marketplace. To learn more about Radial Payment Solutions, please visit our website: here. About Radial: Radial, Inc., a bpost group company, is the leader in eCommerce solutions. Premier brands around the world confidently partner with Radial to deliver their brand promises, anticipate and respond to industry disruption, and compete in a rapidly evolving market. Our expansive network of fulfillment centers, flexible transportation services and advanced omnichannel technologies, help clients meet increasing consumer expectations and maintain market competitiveness. With our personal customer care services and intelligent payment and fraud solutions, brands confidently deliver high-value customer experiences required today.

Read More

POS RETAIL

Onbe Adds PayPal and Venmo to Power Quick Disbursements to Millions of Recipients

Businesswire | June 01, 2023

Onbe,a leading business to consumer disbursements financial technology company, today announces the addition of PayPal and Venmo* functionalities to its product offerings. With PayPal and Venmo, Onbe’s clients now have more options to provide fast, seamless and secure digital choices to their recipients within Onbe’s existing product suite. Onbe’s 2023 Future of Payments report shows overwhelming preferences for digital payments, with 73% of respondents choosing digital payments and 60% of respondents choosing PayPal as their preferred digital wallet. PayPal and Venmo join nine other payment options including Apple Pay, Samsung Pay, physical cards, domestic and international ACH transfers, among others – all within Onbe’s single, unified payouts gateway. Clients can work with Onbe to offer PayPal and Venmo to their recipients quickly and begin delivering payments to nearly 400 million active consumer accounts globally, with funds available for use within minutes. The addition of the two popular digital wallets also offers industries that have historically used checks, such as medical patient refunds and ReCommerce, the ability to continue to modernize their payment stack and meet recipient expectations. For example, 74% of patient refunds are still paid by check, even though most consumers prefer digital payments, according to research from Aite-Novarica Group. With this new integration, PayPal is extending its ubiquity in the market. “We’re proud to incorporate PayPal and Venmo into Onbe’s unified payouts gateway, providing a single point of integration to access new modalities for our clients' software platforms, further expanding on our promise to deliver convenience, speed and security,” said Bala Janakiraman, Onbe CEO. “Onbe's ability to deliver funds via a seamless experience for payees on behalf of our clients is fundamental to the modern, streamlined client and recipient experience.” With growing demand and expectations for digital payments, Onbe’s collaboration with PayPal and Venmo further enhances business’ ability to meet the needs of recipients through a single payouts gateway, empowering payee choice, delivering modern payments and reaching new audiences with fast, secure and seamless payments. About Onbe With more than 25 years of industry experience and offices in Chicago, Philadelphia and London, Onbe is a fintech that manages and modernizes customer and workforce disbursements for corporate clients ranging from mid-market to the Fortune 500. Onbe’s team of experts and technology platform offers clients a turnkey solution to offload their entire B2C payment operations, relieving them of the cost, complexity and risk that come with orchestrating these payments in-house. Backed by top-tier investors, Onbe delivers on today’s consumer expectations for instant, digital and seamless payments.

Read More

CLOUD BASED POS

Pavilion Payments Introduces a Comprehensive iGaming Software Development Kit

Businesswire | June 02, 2023

Pavilion Payments, the leading omnichannel payments provider exclusively serving the gaming industry, has announced its innovative iGaming Software Development Kit (SDK). This toolkit aims to offer operators a seamless and efficient solution to simplify the integration of Pavilion Payments' VIP Preferred® program. The iGaming SDK builds upon the functionality of the industry leading iGaming XML standard format for storing data, delivering a superior experience for both operators and players. With this powerful toolkit, operators no longer need to invest time and resources in designing and coding the front end or back end of their platforms. This new development is scheduled to be rolled out in multiple states including Pennsylvania, Indiana, Virginia, Arizona and New Jersey, in late summer of 2023 with one operator and another in 16 markets as a fast follower. In addition to these core functionalities, the iGaming SDK equips players with the tools to manage their funding sources effectively. With Pavilion Payments’ ACH/Bank feature, the iGaming SDK ensures a streamlined experience for players. The iGaming SDK offers a range of customization options, such as the use of online bank credentials for enhanced security and efficiency while also providing control over their deposit limits. SDK offers a platform that allows operators to quickly enable new features, including SameDay ACH, Credit/Debit acceptance, Real Time Payments (RTP) and risk enhancements without additional development by the operator. The American Gaming Association’s (AGA) State of the States Report shows iGaming grossed $1.48 billion in Q1 2023, marking a 22.7 percent year-over-year revenue increase. iGaming is an important sector of the gaming industry and as it evolves, technology and solutions need to adapt to the needs of patrons. “The launch of the iGaming SDK reinforces Pavilion Payments' commitment to providing innovative and user-centric solutions for the iGaming industry,” said Christopher Justice, CEO of Pavilion Payments. “Our goal is to empower operators by offering a toolkit that simplifies the implementation of our VIP Preferred payment option, ultimately enhancing player satisfaction and streamlining transactions. With its seamless integration capabilities and user-friendly interface, the iGaming SDK is set to redefine the online gaming experience for both operators and players alike.” About Pavilion Payments Pavilion Payments enables the world’s gaming entertainment leaders to create amazing consumer experiences and maximize spend across all their physical and digital properties. Pavilion Payments is the gaming industry's leading omnichannel payment solutions provider, providing integrated omnichannel and software solutions that enable flexible funding, play, and cash out.

Read More

POS RETAIL

Radial Announces New Rebrand with Radial Payment Solutions

Businesswire | June 01, 2023

Radial, Inc., the leader in eCommerce solutions, today announced its newly rebranded Radial Payment Solutions, designed to transform payment processing, tax compliance and fraud prevention for businesses. With Radial's fully managed solutions, eCommerce retailers can optimize payment and fraud management operations, eliminate false declines, handle tax compliance, and protect against chargeback fraud. The escalating growth of eCommerce highlights the criticality of implementing robust payment and fraud detection processes and prevention measures, considering the projected $48 billion loss to eCommerce fraud in 2023. eCommerce brands and retailers must now take proactive steps to safeguard themselves and ensure a secure customer experience. With over 25 years of expertise in the payments and fraud domain, Radial possesses a deep understanding of the multifaceted challenges faced by eCommerce brands and retailers, encompassing issues such as chargebacks, declined payment methods, fraud, complex taxes, fees, and oversight costs. Through Radial Payment Solutions, eCommerce brands and retailers can address these obstacles and provide an unparalleled experience for their valued customers. “Radial is an excellent partner in their payment, tax and fraud offerings. Using their solutions, we have substantially grown revenue. Also, we have avoided a large amount of cost through their best-in-class fraud protection,” said Bill Quinn, Senior Vice President Marketing and Digital of Hibbett. Radial Payment Solutions offers a comprehensive range of features and benefits designed to meet the diverse needs of eCommerce brands and retailers. By accepting payments across the eCommerce ecosystem, reducing operating costs, increasing conversions, and providing preferred payment options, Radial enables brands and retailers to enhance their customer experience while accurately collecting taxes and preventing fraud. With a track record of processing over $4.9 billion in payments and boasting a 98.9% fraud approval rate, Radial’s optimized payments system instills confidence in eCommerce brands and retailers. The industry-leading Radial Fraud Zero service, a fully outsourced fraud management solution, collaborates with existing payment providers to seamlessly eliminate fraud risks. Brands and retailers can stay one step ahead of fraudsters and protect their operations and customers with Radial Fraud Insights, which provides risk-level ratings for every order. Additionally, Radial serves as a trusted partner for enhanced tax compliance, simplifying regulatory requirements through tailored rules, worldwide tax rate management, and customized tax reports. “Our Radial Payment Solutions are designed to empower eCommerce brands and retailers to capture the full value of consumer transactions with seamless, secure, and efficient payment processing, fraud prevention and tax compliance solutions,” said Yvan Gilliard, Senior Vice President of Payment Solutions & Omnichannel at Radial. “From an end-consumer perspective, payments are a critical and integral step in the online experience with the brand. Working with the biggest consumer brands in North America and globally, we understand the critical role payments and fraud prevention play in eCommerce brands and retailers’ success and we're committed to helping our clients unlock opportunities, optimize operations and deliver an exceptional customer experience.” Whether it is turning payments into a strategic advantage, achieving tax compliance, or safeguarding against fraud, Radial Payment Solutions are poised to empower eCommerce retailers to thrive in the digital marketplace. To learn more about Radial Payment Solutions, please visit our website: here. About Radial: Radial, Inc., a bpost group company, is the leader in eCommerce solutions. Premier brands around the world confidently partner with Radial to deliver their brand promises, anticipate and respond to industry disruption, and compete in a rapidly evolving market. Our expansive network of fulfillment centers, flexible transportation services and advanced omnichannel technologies, help clients meet increasing consumer expectations and maintain market competitiveness. With our personal customer care services and intelligent payment and fraud solutions, brands confidently deliver high-value customer experiences required today.

Read More

POS RETAIL

Onbe Adds PayPal and Venmo to Power Quick Disbursements to Millions of Recipients

Businesswire | June 01, 2023

Onbe,a leading business to consumer disbursements financial technology company, today announces the addition of PayPal and Venmo* functionalities to its product offerings. With PayPal and Venmo, Onbe’s clients now have more options to provide fast, seamless and secure digital choices to their recipients within Onbe’s existing product suite. Onbe’s 2023 Future of Payments report shows overwhelming preferences for digital payments, with 73% of respondents choosing digital payments and 60% of respondents choosing PayPal as their preferred digital wallet. PayPal and Venmo join nine other payment options including Apple Pay, Samsung Pay, physical cards, domestic and international ACH transfers, among others – all within Onbe’s single, unified payouts gateway. Clients can work with Onbe to offer PayPal and Venmo to their recipients quickly and begin delivering payments to nearly 400 million active consumer accounts globally, with funds available for use within minutes. The addition of the two popular digital wallets also offers industries that have historically used checks, such as medical patient refunds and ReCommerce, the ability to continue to modernize their payment stack and meet recipient expectations. For example, 74% of patient refunds are still paid by check, even though most consumers prefer digital payments, according to research from Aite-Novarica Group. With this new integration, PayPal is extending its ubiquity in the market. “We’re proud to incorporate PayPal and Venmo into Onbe’s unified payouts gateway, providing a single point of integration to access new modalities for our clients' software platforms, further expanding on our promise to deliver convenience, speed and security,” said Bala Janakiraman, Onbe CEO. “Onbe's ability to deliver funds via a seamless experience for payees on behalf of our clients is fundamental to the modern, streamlined client and recipient experience.” With growing demand and expectations for digital payments, Onbe’s collaboration with PayPal and Venmo further enhances business’ ability to meet the needs of recipients through a single payouts gateway, empowering payee choice, delivering modern payments and reaching new audiences with fast, secure and seamless payments. About Onbe With more than 25 years of industry experience and offices in Chicago, Philadelphia and London, Onbe is a fintech that manages and modernizes customer and workforce disbursements for corporate clients ranging from mid-market to the Fortune 500. Onbe’s team of experts and technology platform offers clients a turnkey solution to offload their entire B2C payment operations, relieving them of the cost, complexity and risk that come with orchestrating these payments in-house. Backed by top-tier investors, Onbe delivers on today’s consumer expectations for instant, digital and seamless payments.

Read More

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