FLEXIBILITY THE ORDER OF THE DAY IN RESTAURANT POS

PAUL HUDSON | February 20, 2020 | 164 views

In this previous blog, we set out how self-service kiosks represented a new vision for customer-centric POS in the hospitality trade, building on the work done by QSR pioneers such as McDonalds and Nando’s. Of course, there is no one-size-fits-all solution for how the future of POS in the restaurant sector will evolve. Different operators with different priorities will want to get different things from point of sale, not least because customers will also have varying demands and expectations. The beauty of modern technology is that it can provide the agility to meet a diverse range of needs. POS systems are no longer all about having tills at fixed points on the premises, they can operate in many different ways at once. Digitisation has unshackled POS, allowing restaurateurs to focus on shaping the optimum customer experience, with choice and flexibility at its heart.

Spotlight

True Value Company

True Value Company, headquartered in Chicago, is one of the world’s leading hardlines wholesalers with a globally recognized brand and over 70 years’ experience serving independent hardware retailers. True Value Company provides its customers in over 60 countries an expansive product set with market-customized assortments at highly competitive prices, superior product availability, innovative marketing programs and a la carte value-added services like eCommerce ship-to-store, store remodel support and True Value University all within a flexible model which requires no membership. Serving over 4,400 stores worldwide, additional information on True Value is available at www.truevaluecompany.com.

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POS SOLUTIONS, CLOUD BASED POS

How POS Solutions Assist Restaurants to Increase their ROI?

Article | July 14, 2022

Introduction The hospitality industry has always been challenging and full of obstacles, such as low-profit margins, high competition, and turnover management, irrespective of the type of restaurant or level of owner experience. However, rapidly changing business dynamics and current conditions have increased these challenges enormously. Changing customer preferences, including high customer service expectations and an emphasis on the sourcing of ingredients and nutrition values, affect the entire operation. Also, the growing importance of reviews and word-of-mouth referrals makes brand management both more crucial and complex. Thus, several restaurant owners are increasingly investing in innovative solutions, such as restaurant POS systems, to improve the consumer experience, empower business owners to manage restaurant operations more efficiently, and increase ROI. Top 5 Ways How Restaurant POS Integration Can Boost ROI Due to the fast-paced nature of the restaurant sector, coupled with ever-changing customer needs, business owners encounter numerous challenges in keeping up with the changes and meeting customer expectations while maintaining perfect control over all aspects of their operations. As restaurant POS systems provide solutions for these challenges while also improving workplace efficiency, automating several tasks, monitoring employee performance, and enhancing security, these systems are gaining massive popularity in the hospitality industry. Out of all the new features that restaurants can get from POS integrations, such as delivery management, accounting, and more, these are the most important ones that help owners get the best return on their investment: Create Data-driven Campaigns Modern POS solutions enable restaurant owners to collect valuable data about their customers, such as their preferred food choices, their addresses, how often they visit the establishment, and others. These actionable insights can be used to create personalized campaigns, increasing their chances of responding to a customized offer and improving ROI. Support Omnichannel Communications and Payments With the advent of e-commerce, food can now be ordered and paid for via multiple channels, including the restaurant's website, third-party applications, the phone, and others. Therefore, it has become essential for restaurant owners to increase contact with their customers. Integrating a restaurant POS system enables owners to facilitate omnichannel communication and payments and discover the optimal way to communicate with consumers, thereby increasing food order flow from both offline and online channels. Improves Customer Relationship As the restaurant sector continues to become more competitive year by year, it is becoming crucial for restaurant owners to improve their relationships with customers. With restaurant POS systems, customers can make the payment using their preferred methods, such as cash, credit or debit card, QR code, UPI, and others. These systems also reduce the time for placing food orders as well as decline the chances of order misplacement. This results in providing better customer service, improving customer relationships, and increasing customer inflow. Streamline Restaurant Operations From front-of-house to back-of-house operations, modern POS technology assists restaurant owners in streamlining various business operations such as inventory control, labor management, payment getaways, and order tracking and delivery, among others. Thereby reducing the overall cost, declining the chances of errors, and improving profit margins. Final Thought Today, POS technology is clearly a necessity for the hospitality industry, irrespective of the type of establishment, such as fine dining, fast food, cloud kitchen, hotels, and others, to enhance restaurant operations, provide a smoother customer experience, and improve ROI. With the introduction of customizable POS solutions and a growing shift towards cashless payments, modern restaurant POS systems are anticipated to transform the ways of food ordering and payment in the forthcoming years.

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POS RETAIL

Top 5 Reasons Why Modern Restaurant Needs Integrated POS Solutions

Article | July 26, 2022

Introduction Due to the dynamic nature of the industry and the ever-evolving demands of its customers, restaurant business owners are facing a unique set of challenges. This is compelling them to streamline their operations to meet customers' rising expectations while maintaining perfect control over all aspects of their establishment. In addition, emerging innovative technology solutions are rapidly changing the world of payment systems, and the restaurant industry is the best example of it. Today, opening a restaurant is more than just serving food and making money. It is about providing a memorable experience to the customers and retaining them. As a robust restaurant point-of-sale (POS) solution assist in delivering a better customer experience, pacing up the ordering process, and managing inventory, among others, it is gaining huge popularity in the sector. Why Does Restaurant Need to Invest in Modern POS Systems Today? As the trends of online food ordering at dine-in and competition in the hospitality industry continue to deepen, it is becoming imperative for restaurant owners to efficiently manage the point of sale for their eatery. Also, the growing need for faster customer food service, efficient employee scheduling, and effective inventory management is encouraging business owners to adopt innovative restaurant technologies, such as restaurant POS systems. Here are some of the main reasons restaurants should integrate modern POS solutions. Effective Ordering Processes The ordering process, being the nerve center for restaurants, is one such aspect that needs serious attention. As food ordering processes that take a long time can significantly hamper the customer experience and satisfaction, owners of food establishments are aiming at leveraging novel restaurant POS systems to streamline and ease the food ordering processes. Increase Cash Flow Optimum cash flow is the backbone of any business. If restaurants are unable to maintain enough cash flow, they will have difficulties staying in business in the long run. Since restaurants are able to serve more customers per hour with fast-paced POS technology, allowing for greater sales and increased cash flow, business owners are aiming to deploy these modern POS solutions. Organize and Track Profit and Loss Keeping an accurate track of the income and expenses is of great importance for understanding the financial position of the eatery and creating an effective strategy to increase its revenue. A POS system can assist business owners in preparing a settlement at the end of each day, week, and month, keeping track of the ROI, and organizing profit and loss. Offer Security to Customers Customers or guests are increasingly using various cashless modes for transactions, such as credit cards, online banking, and others, for making payments. With increasing instances of customer data theft, guests are increasingly concerned about their data privacy and payment credentials. Hence, several food establishments are emphasizing embracing restaurant POS software to offer enhanced security to customers. Build Customer Database In today's highly competitive world, engaging and retaining customers is crucial for the success of businesses, especially in the restaurant industry. As the latest POS solutions aid restaurants in enhancing customer communications and loyalty, along with improving customer relationship management by building a customer database, these solutions are increasingly being sought in the sector. The Ending Thought With the emergence of innovative trends in the hospitality industry and the ever-changing needs of customers, it is becoming difficult for restaurant owners to keep the customers happy and build credibility in the long run. Since modern restaurant POS systems with advanced integrated technologies, such as artificial intelligence, can assist these restaurants in overcoming these obstacles along with providing numerous advantages, including cost reduction and increased ROI, these systems are anticipated to become a necessity for restaurants in the coming years.

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RESTAURANT POS

Retail ,Wholesale Trade,Ecommerce,Retail,E-commerce,point of sale.

Article | November 11, 2022

Last July, a small group representing the giants of the tech industry gathered in the seat of US government, Washington DC. They probably didn’t want to be there. Congress had summoned their employers Apple, Facebook, Google, and Amazon to answer questions about the command they hold over the markets they operate in. On Amazon’s behalf, associate general counsel Nate Sutton spoke in defense of his employer’s role in US retail. Throughout, he argued that Amazon isn’t so powerful as to be able to control prices and stifle competition. Amazon, he pointed out, makes up less than 1% of retail globally. In the US, it accounts for around 4% of retail. In fact, Walmart is much larger than Amazon, he said. In terms of sales, Sutton is right. Walmart reported $510 billion in total sales across its US and international segments in the 2019 fiscal year, versus Amazon’s $233 billion in roughly the same period.

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How SMEs can emulate the success of Amazon through ecommerce personalization

Article | February 10, 2020

Whatever your feelings are towards Amazon, there is no denying that they have revolutionised ecommerce and now set the bar for the personalised experience of users when it comes to online shopping. So much so that it was recently reported that they have more than a 30% share of the UK’s ecommerce market. With statistics like this, it may feel like it is impossible to compete, especially as Amazon has huge tech and marketing budgets at its disposal. However, all is not lost. It is possible for SMEs to learn from the forerunner and implement some of their most successful techniques, with regards to their use of ecommerce personalisation and AI, to increase sales cost effectively.

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Spotlight

True Value Company

True Value Company, headquartered in Chicago, is one of the world’s leading hardlines wholesalers with a globally recognized brand and over 70 years’ experience serving independent hardware retailers. True Value Company provides its customers in over 60 countries an expansive product set with market-customized assortments at highly competitive prices, superior product availability, innovative marketing programs and a la carte value-added services like eCommerce ship-to-store, store remodel support and True Value University all within a flexible model which requires no membership. Serving over 4,400 stores worldwide, additional information on True Value is available at www.truevaluecompany.com.

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POS SOLUTIONS

Chetu Partners with Odoo to Provide International Clients with Custom ERP Solutions

Chetu, Inc. | February 09, 2023

Chetu, a leading supplier of world-class software development and support services, announced its partnership with Odoo, a creator of easy-to-use, open-source business apps that constitute a comprehensive suite of tools to meet any firm's requirements. As an Odoo partner, Chetu's professionals are growing their capacity to provide ERP software development services to clients spanning a wide range of industries. As the leading provider of open-source business software, Odoo offers a set of solutions that are meant to be robust, simple to update, user-friendly, and completely integrated. Odoo's range of business applications handles a variety of contemporary company requirements, such as CRM, eCommerce, inventory, accounting, POS, marketing automation, and project management. In addition, its open-source development strategy enables experienced developers, such as Chetu, to construct a community of fully connected business applications that will allow automated business operations. With a focus on scalability, usability, and device agnosticism, Odoo's application portfolio and development capabilities perfectly match the services Chetu offers its customers across all industries. Chetu is in an excellent position to provide both Odoo's and its customers with the latest in world-class software development, migration, integration, and implementation services as more businesses adopt integrated and automated solutions. About Chetu Chetu is a software development firm established in the United States that provides specialized technology solutions to enterprises globally. As a mobile and web application development business, the firm combines technology competence, domain-specific experience, and a commitment to quality to provide enterprise-level solutions. Its specialist technology and industry expertise provide startups, SMBs, and Fortune 5000 enterprises with an unmatched, client-specific software delivery approach. Its one-stop-shop strategy encompasses a complete range of software technologies. Chetu, with headquarters in Sunrise, Florida, has 14 offices in the U.S., Asia, and Europe and employs more than 2,800 software specialists globally. About Odoo Odoo is a suite of open-source, integrated business software actively programmed, maintained, and managed by Odoo SA. Odoo is comparable to several open-source initiatives in which a customized, active worldwide community and network of partners offer customized programming, support, and other services. The assembly comprises over 1,500 active individuals who have contributed over 4,500 modules to Odoo's continuing development. The solution is deployed locally via a network of certified partners established in more than 120 countries. With over 1,500 downloads daily, the program is one of the most commonly installed business suites globally.

Read More

POS HARDWARE

Toast Joins Hands with Google to Launch a New Ordering Channel

Toast | February 08, 2023

On February 7, 2023, Toast, the all-in-one digital platform designed for restaurants, announced the integration with Order with Google, which enables restaurants utilizing Toast Online Ordering to open up a new channel for more orders. Toast Point of Sale (POS) is fully integrated with Order with Google and provides a smooth experience for both restaurant owners and guests. As per Toast's Voice of the Restaurant Industry survey, one of the top ten areas of focus for restaurants in 2023 will be off-premise dining. According to the research, restaurants, on average, manage seven service models, including off-premise businesses such as takeout and delivery. With millions of restaurant customers searching for restaurants online, the new collaboration with Order with Google will allow Toast restaurants to activate a crucial new channel and boost awareness by leveraging Google Search and Maps as an efficient ordering channel and marketing engine. Order with Google allows restaurant guests to search for the food they want quickly, connect with nearby restaurants, and pay ahead or on arrival. Toast's Order with Google Integration will also enable restaurants to do the following: Unlock additional ordering channels to take control of takeout and delivery: Toast restaurants may now sell to customers via the Toast Takeout App, Toast Online Ordering, and Order with Google. Toast enables restaurants to expand their takeout and delivery services while avoiding third-party commission costs. Provide a seamless guest experience: A guest, with a single search, can see photographs, read reviews, order, and pay all in one spot. Order with Google addresses the whole spectrum of off-premise requirements, from online ordering for takeout and delivery to managing payment in advance. Easily manage ordering channels with seamless integrations: Order with Google leverages the same hours, menus, and quotation times as Toast Online Ordering, thereby allowing restaurants to configure their settings in a single location. In addition, their updates are automatically transmitted in real-time to Order with Google. Furthermore, restaurants can easily toggle Order with Google on or off at any moment, giving them complete control over their ordering channels. About Toast Founded in 2011, Toast is a cloud-based, all-in-one digital technology platform designed specifically for the restaurant industry. It enables restaurants of all sizes to establish excellent teams, grow revenue, enhance operations, and delight customers. The company offers a centralized platform of SaaS, goods, and financial technology solutions that provide restaurants with everything they need to run their operations, point of sale, marketing and loyalty, digital ordering and delivery, and staff management.

Read More

POS RETAIL

VizyPay Announces the Overhaul of VizyPOS App to Enhance Customer Experience

VizyPay | February 07, 2023

An industry-disrupting payment processing fintech company, VizyPay aims to empower small-town businesses with reliable, simple, and transparent services and recently announced the overhaul of its VizyPOS app. The updates will offer improved customer experience with a facelift to graphics and imagery, overhauling the Cart and Inventory for better usefulness and, most significantly, giving users a place to go to get help from a customer service team. The updated and enhanced help center enables small business owners to reach VizyPay support within 30 seconds to fix any problems. VizyPay's commitment to providing the best payment tools to small businesses is at the forefront of every decision, including the VizyPOS update. Ease of use and modernizing the graphics with a new color scheme are part of the overhaul. In addition, VizyPOS offers merchants resources generally found in full POS systems, which are built for Pax terminals, providing split tender capabilities, built-in inventory management, data-driven insights, and extensive profit reporting for merchants to have a smooth and smart business functioning. Furthermore, VizyPOS simplifies implementing VizyPay's award-winning Cash Discount Program. This flexible and transparent subscription program seamlessly incorporates card swipe fees into pricing, allowing small businesses to offset up to 100% of processing fees. All VizyPay customers can use VizyPOS for free, which is compatible with the A80 and A920 PAX terminals. About VizyPay Founded in 2017 VizyPay is an industry-disrupting payment technology service provider for businesses across the United States. The company offers a credit card processing model aiming for effective payment solutions and real human customer support, and simple merchant services. Based in Waukee, Iowa, the company supports retail and restaurant locations with POS integrations, physical terminals; online businesses with shopping cart capabilities, professional service businesses, and on-the-go merchants with mobile payments.

Read More

POS SOLUTIONS

Chetu Partners with Odoo to Provide International Clients with Custom ERP Solutions

Chetu, Inc. | February 09, 2023

Chetu, a leading supplier of world-class software development and support services, announced its partnership with Odoo, a creator of easy-to-use, open-source business apps that constitute a comprehensive suite of tools to meet any firm's requirements. As an Odoo partner, Chetu's professionals are growing their capacity to provide ERP software development services to clients spanning a wide range of industries. As the leading provider of open-source business software, Odoo offers a set of solutions that are meant to be robust, simple to update, user-friendly, and completely integrated. Odoo's range of business applications handles a variety of contemporary company requirements, such as CRM, eCommerce, inventory, accounting, POS, marketing automation, and project management. In addition, its open-source development strategy enables experienced developers, such as Chetu, to construct a community of fully connected business applications that will allow automated business operations. With a focus on scalability, usability, and device agnosticism, Odoo's application portfolio and development capabilities perfectly match the services Chetu offers its customers across all industries. Chetu is in an excellent position to provide both Odoo's and its customers with the latest in world-class software development, migration, integration, and implementation services as more businesses adopt integrated and automated solutions. About Chetu Chetu is a software development firm established in the United States that provides specialized technology solutions to enterprises globally. As a mobile and web application development business, the firm combines technology competence, domain-specific experience, and a commitment to quality to provide enterprise-level solutions. Its specialist technology and industry expertise provide startups, SMBs, and Fortune 5000 enterprises with an unmatched, client-specific software delivery approach. Its one-stop-shop strategy encompasses a complete range of software technologies. Chetu, with headquarters in Sunrise, Florida, has 14 offices in the U.S., Asia, and Europe and employs more than 2,800 software specialists globally. About Odoo Odoo is a suite of open-source, integrated business software actively programmed, maintained, and managed by Odoo SA. Odoo is comparable to several open-source initiatives in which a customized, active worldwide community and network of partners offer customized programming, support, and other services. The assembly comprises over 1,500 active individuals who have contributed over 4,500 modules to Odoo's continuing development. The solution is deployed locally via a network of certified partners established in more than 120 countries. With over 1,500 downloads daily, the program is one of the most commonly installed business suites globally.

Read More

POS HARDWARE

Toast Joins Hands with Google to Launch a New Ordering Channel

Toast | February 08, 2023

On February 7, 2023, Toast, the all-in-one digital platform designed for restaurants, announced the integration with Order with Google, which enables restaurants utilizing Toast Online Ordering to open up a new channel for more orders. Toast Point of Sale (POS) is fully integrated with Order with Google and provides a smooth experience for both restaurant owners and guests. As per Toast's Voice of the Restaurant Industry survey, one of the top ten areas of focus for restaurants in 2023 will be off-premise dining. According to the research, restaurants, on average, manage seven service models, including off-premise businesses such as takeout and delivery. With millions of restaurant customers searching for restaurants online, the new collaboration with Order with Google will allow Toast restaurants to activate a crucial new channel and boost awareness by leveraging Google Search and Maps as an efficient ordering channel and marketing engine. Order with Google allows restaurant guests to search for the food they want quickly, connect with nearby restaurants, and pay ahead or on arrival. Toast's Order with Google Integration will also enable restaurants to do the following: Unlock additional ordering channels to take control of takeout and delivery: Toast restaurants may now sell to customers via the Toast Takeout App, Toast Online Ordering, and Order with Google. Toast enables restaurants to expand their takeout and delivery services while avoiding third-party commission costs. Provide a seamless guest experience: A guest, with a single search, can see photographs, read reviews, order, and pay all in one spot. Order with Google addresses the whole spectrum of off-premise requirements, from online ordering for takeout and delivery to managing payment in advance. Easily manage ordering channels with seamless integrations: Order with Google leverages the same hours, menus, and quotation times as Toast Online Ordering, thereby allowing restaurants to configure their settings in a single location. In addition, their updates are automatically transmitted in real-time to Order with Google. Furthermore, restaurants can easily toggle Order with Google on or off at any moment, giving them complete control over their ordering channels. About Toast Founded in 2011, Toast is a cloud-based, all-in-one digital technology platform designed specifically for the restaurant industry. It enables restaurants of all sizes to establish excellent teams, grow revenue, enhance operations, and delight customers. The company offers a centralized platform of SaaS, goods, and financial technology solutions that provide restaurants with everything they need to run their operations, point of sale, marketing and loyalty, digital ordering and delivery, and staff management.

Read More

POS RETAIL

VizyPay Announces the Overhaul of VizyPOS App to Enhance Customer Experience

VizyPay | February 07, 2023

An industry-disrupting payment processing fintech company, VizyPay aims to empower small-town businesses with reliable, simple, and transparent services and recently announced the overhaul of its VizyPOS app. The updates will offer improved customer experience with a facelift to graphics and imagery, overhauling the Cart and Inventory for better usefulness and, most significantly, giving users a place to go to get help from a customer service team. The updated and enhanced help center enables small business owners to reach VizyPay support within 30 seconds to fix any problems. VizyPay's commitment to providing the best payment tools to small businesses is at the forefront of every decision, including the VizyPOS update. Ease of use and modernizing the graphics with a new color scheme are part of the overhaul. In addition, VizyPOS offers merchants resources generally found in full POS systems, which are built for Pax terminals, providing split tender capabilities, built-in inventory management, data-driven insights, and extensive profit reporting for merchants to have a smooth and smart business functioning. Furthermore, VizyPOS simplifies implementing VizyPay's award-winning Cash Discount Program. This flexible and transparent subscription program seamlessly incorporates card swipe fees into pricing, allowing small businesses to offset up to 100% of processing fees. All VizyPay customers can use VizyPOS for free, which is compatible with the A80 and A920 PAX terminals. About VizyPay Founded in 2017 VizyPay is an industry-disrupting payment technology service provider for businesses across the United States. The company offers a credit card processing model aiming for effective payment solutions and real human customer support, and simple merchant services. Based in Waukee, Iowa, the company supports retail and restaurant locations with POS integrations, physical terminals; online businesses with shopping cart capabilities, professional service businesses, and on-the-go merchants with mobile payments.

Read More

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