Driving Retail Banking Transformation

| July 19, 2018

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As financial institutions race to re-engineer all facets of retail banking, the branch channel looms large on the radar of many executives. Wide-ranging technologies offer incredible opportunities to reduce cost. At the same time, even tech-savvy millennials look for the inperson customer service that branch staffers provide. Navigating this striking balance is difficult, but not impossible. This paper provides insight into the technology behind the need for retail banking transformation, and then presents several options bankers can take to get started on transformation in a sensible, pragmatic way.

Spotlight

Diageo

Diageo is the world’s leading premium drinks company, a business built on the principles and foundations laid by the giants of our industry. Arthur Guinness, John Walker and his sons and all those many talented people that followed in their footsteps, cared deeply about the people, businesses they fostered, and the communities in which they operated. Today we stand on the shoulders of these giants and act with the same entrepreneurial spirit.

Spotlight

Diageo

Diageo is the world’s leading premium drinks company, a business built on the principles and foundations laid by the giants of our industry. Arthur Guinness, John Walker and his sons and all those many talented people that followed in their footsteps, cared deeply about the people, businesses they fostered, and the communities in which they operated. Today we stand on the shoulders of these giants and act with the same entrepreneurial spirit.

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