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Determining when it's time to evaluate reverse logistics practices

TOM DEVROY | August 2, 2018 | 117 views

Reverse logistics is becoming an integral part of operations for manufacturers, distributors and service providers to minimize lost revenue when moving products, parts and sub-components back into inventory. Recent Statista research shows that goods returns cost $246.3 billion per year in North America and must span customers, service organizations, supply chains, receiving departments and even a repair depot operations or subcontractors.In order to minimize lost revenue, organizations need to assess their approach to reverse logistics. Here are three common reverse logistics scenarios. If these ring true then it may be time to evaluate whether your reverse logistics strategy is costing you time, money and customer satisfaction. The field service process alone includes multiple reverse logistics steps. The technician pulls a component out of a repairable piece of equipment at the customer site and replaces it with a part out of his truck inventory. In a situation where the technician does not have a spare part and cannot, an inventory order will need to be placed. The field technician will need complete visibility of whether the part is under warranty or if the customer is entitled to special pricing as a result of a contractual commitment.

Spotlight

Shopping Riachuelo S / A

Riachuelo is the largest fashion company in Brazil! There are 213 stores distributed throughout the country and it is expected to reach 300 stores by the end of 2015. Riachuelo is part of the Guararapes Group, which is the largest garment group in Latin America with two industrial parks, which allows us to offer an excellent price - quality relation for our clients. Today there are more than 22 million customers in the Riachuelo card and 40,000 employees. We are the only large fashion retail chain that researches, creates and produces most of its products. We are the direct distribution channel for Grupo Guararapes products and we adopt the fast fashion concept - agility in the production and distribution of collections - to ensure rapid dissemination of new trends and generation of added value for each collection. Midway Financial, Shopping Midway Mall (Natal - RN) and Carrier Green House are other companies belonging to Grupo Guararapes. Riachuelo Official Fashion Sponsor

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RESTAURANT POS

Why Businesses Should Switch to Cloud-based POS System

Article | November 11, 2022

Embrace the future and need of business operations with cloud-based POS systems. Experience unrivaled features such as unparalleled flexibility, scalability, real-time analytics, and more. Introduction Key Reasons for Businesses to Switch to Cloud-based POS System • Accessibility and Mobility • Flexibility and Mobility • Scalability • Improved customer experience • Cost saving Introduction With constant evolution in payment technologies, businesses are constantly looking for innovative ways to streamline their operations and improve their bottom line. As a result, innovative payment solutions are increasingly playing a crucial role in enhancing their transforming and upscaling businesses. One such technology that has revolutionized the way businesses operate is cloud-based POS systems. A significant transition from traditional POS systems to cloud-based POS systems has been witnessed in recent years. Businesses worldwide are increasingly deploying cloud-based point of sale systems to adapt to emerging paymentFrom enhanced security to real-time data accessibility and improved customer experience, learn why businesses should make the switch to cloud-based POS systems. technologies, improve customer experience, enhance payment security, and others. According to a study by SalesForce, more than 20% of retail businesses currently use a cloud-based POS, and around 29% of businesses plan to deploy it in the coming future. Key Reasons for Businesses to Switch to Cloud-based POS System Payment processes are presently propelled by connectivity and technological advancements, which have resulted in a significant impact on the payments industry. Consequently, it has become imperative for businesses to adopt point-of-sale systems powered by agile, cloud-based software to harness the full benefits of modern cutting-edge technology. Deploying a cloud point of sale system can guarantee optimal customer experience to businesses while remaining aligned with the rapidly evolving technological landscape. Here are the primary reasons why businesses should contemplate the adoption of a cloud based POS system: Real-Time Accessibility In today's fast-paced business environment, the abilityto access real-time data is crucial.Cloud-based POS systems allow businesses to access data from any device with internet access, enabling real-time inventory management, sales tracking, and customer insights. This real-time data accessibility empowers enterprises to make informed decisions, optimize operations, and improve customer experience. Flexibility and Mobility Cloud POS solutions are highly flexible, making it easier for businesses to adapt to changing needs and ecosystems. Leveraging a POS system, businesses can quickly and easily add or remove products, update pricing, and make other changes to their inventory. Furthermore, with the accessibility from any location, these cloud based retail POS systems enable employees/ staff to work remotely. These capabilities are especially useful for businesses that sell seasonal products, experience fluctuations in demand, or have multiple locations. Scalability With legacy POS systems, businesses need to invest in new hardware to expand their operations, which can be costly and time-consuming. However, cloud-based POS systems offer businesses the flexibility to scale up or down their operations without worrying about upgrading their hardware. In addition, businesses can seamlessly add new locations, products, and users without any hardware upgrades. Improved Customer Experience Cloud-based POS systems for retail enable businesses to provide a seamless customer experience by allowing employees to access customer data from any device with an internet connection. This allows businesses to personalize their offerings, offer faster service, and resolve customer complaints quickly. The ability to access real-time data also enables businesses to anticipate customer needs and preferences, allowing them to provide tailored promotions and recommendations. Cost Savings Businesses need to invest in expensive hardware and software, access as well as pay for ongoing maintenance and support while using a legacy POS system. Switching to a cloud POS system can result in significant cost savings for businesses. As these POS solutions require minimal hardware and software investments and often come with a low monthly subscription fee, businesses can save on maintenance and support costs, as these are typically included in the subscription fee. Bottom Line A cloud-based POS system with seamless integration offers an extensive business overview and can perform operations much more than accept orders and payments. Not only does it streamline services, but it also provides insightful data and simplifies day-to-day business management, allowing business owners to focus on development. It is evident that combining day-to-day operations with cloud-based POS software is now a critical requirement for businesses. In addition, the technological evolution of these systems in recent years and the possibilities for continuous development have made point-of-sale data, inventory, staff, and payment management much easier for businesses. Since the world is becoming increasingly digital, it is imperative that businesses adapt and adopt cloud-based POS systems to remain competitive and relevant. Therefore, businesses should consider the benefits of cloud-based POS systems and make the switch to ensure long-term success and growth.

Read More
POS SOLUTIONS, POS HARDWARE

Retail ,Wholesale Trade,Ecommerce,Retail,E-commerce,point of sale.

Article | August 18, 2022

Last July, a small group representing the giants of the tech industry gathered in the seat of US government, Washington DC. They probably didn’t want to be there. Congress had summoned their employers Apple, Facebook, Google, and Amazon to answer questions about the command they hold over the markets they operate in. On Amazon’s behalf, associate general counsel Nate Sutton spoke in defense of his employer’s role in US retail. Throughout, he argued that Amazon isn’t so powerful as to be able to control prices and stifle competition. Amazon, he pointed out, makes up less than 1% of retail globally. In the US, it accounts for around 4% of retail. In fact, Walmart is much larger than Amazon, he said. In terms of sales, Sutton is right. Walmart reported $510 billion in total sales across its US and international segments in the 2019 fiscal year, versus Amazon’s $233 billion in roughly the same period.

Read More
RESTAURANT POS

How SMEs can emulate the success of Amazon through ecommerce personalization

Article | December 1, 2022

Whatever your feelings are towards Amazon, there is no denying that they have revolutionised ecommerce and now set the bar for the personalised experience of users when it comes to online shopping. So much so that it was recently reported that they have more than a 30% share of the UK’s ecommerce market. With statistics like this, it may feel like it is impossible to compete, especially as Amazon has huge tech and marketing budgets at its disposal. However, all is not lost. It is possible for SMEs to learn from the forerunner and implement some of their most successful techniques, with regards to their use of ecommerce personalisation and AI, to increase sales cost effectively.

Read More

How Retailers Can Utilize In-Store Digital Signage

Article | February 10, 2020

Consumer attention is shifting. Brick-and-mortar stores must now compete with e-retailers as customers spend more time online, thanks to targeted ads and personalized deals. As noted by Digital eCommerce, online sales rose almost 18 percent last year to $3.46 trillion worldwide and are on track to top $892 billion across the U.S. in less than two years. This shift has alerted most brands to the need for a retail evolution to ensure ongoing success. With e-commerce sales still accounting for just under 10 percent of retail revenues, businesses have an opportunity to boost sales and raise their brand profile — if they can reliably capture consumer interest. One solution: effective and engaging digital signage. Retailers Can Capture Crucial In-Store Moments To capture attention and drive conversion, businesses must capitalize on what Google calls micro-moments, when customers leverage their mobile devices to discover more information, find a price or pinpoint a vendor online.

Read More
RESTAURANT POS

Top 5 Reasons Why Modern Restaurant Needs Integrated POS Solutions

Article | November 11, 2022

Embrace the future and need of business operations with cloud-based POS systems. Experience unrivaled features such as unparalleled flexibility, scalability, real-time analytics, and more. Introduction Key Reasons for Businesses to Switch to Cloud-based POS System • Accessibility and Mobility • Flexibility and Mobility • Scalability • Improved customer experience • Cost saving Introduction With constant evolution in payment technologies, businesses are constantly looking for innovative ways to streamline their operations and improve their bottom line. As a result, innovative payment solutions are increasingly playing a crucial role in enhancing their transforming and upscaling businesses. One such technology that has revolutionized the way businesses operate is cloud-based POS systems. A significant transition from traditional POS systems to cloud-based POS systems has been witnessed in recent years. Businesses worldwide are increasingly deploying cloud-based point of sale systems to adapt to emerging paymentFrom enhanced security to real-time data accessibility and improved customer experience, learn why businesses should make the switch to cloud-based POS systems. technologies, improve customer experience, enhance payment security, and others. According to a study by SalesForce, more than 20% of retail businesses currently use a cloud-based POS, and around 29% of businesses plan to deploy it in the coming future. Key Reasons for Businesses to Switch to Cloud-based POS System Payment processes are presently propelled by connectivity and technological advancements, which have resulted in a significant impact on the payments industry. Consequently, it has become imperative for businesses to adopt point-of-sale systems powered by agile, cloud-based software to harness the full benefits of modern cutting-edge technology. Deploying a cloud point of sale system can guarantee optimal customer experience to businesses while remaining aligned with the rapidly evolving technological landscape. Here are the primary reasons why businesses should contemplate the adoption of a cloud based POS system: Real-Time Accessibility In today's fast-paced business environment, the abilityto access real-time data is crucial.Cloud-based POS systems allow businesses to access data from any device with internet access, enabling real-time inventory management, sales tracking, and customer insights. This real-time data accessibility empowers enterprises to make informed decisions, optimize operations, and improve customer experience. Flexibility and Mobility Cloud POS solutions are highly flexible, making it easier for businesses to adapt to changing needs and ecosystems. Leveraging a POS system, businesses can quickly and easily add or remove products, update pricing, and make other changes to their inventory. Furthermore, with the accessibility from any location, these cloud based retail POS systems enable employees/ staff to work remotely. These capabilities are especially useful for businesses that sell seasonal products, experience fluctuations in demand, or have multiple locations. Scalability With legacy POS systems, businesses need to invest in new hardware to expand their operations, which can be costly and time-consuming. However, cloud-based POS systems offer businesses the flexibility to scale up or down their operations without worrying about upgrading their hardware. In addition, businesses can seamlessly add new locations, products, and users without any hardware upgrades. Improved Customer Experience Cloud-based POS systems for retail enable businesses to provide a seamless customer experience by allowing employees to access customer data from any device with an internet connection. This allows businesses to personalize their offerings, offer faster service, and resolve customer complaints quickly. The ability to access real-time data also enables businesses to anticipate customer needs and preferences, allowing them to provide tailored promotions and recommendations. Cost Savings Businesses need to invest in expensive hardware and software, access as well as pay for ongoing maintenance and support while using a legacy POS system. Switching to a cloud POS system can result in significant cost savings for businesses. As these POS solutions require minimal hardware and software investments and often come with a low monthly subscription fee, businesses can save on maintenance and support costs, as these are typically included in the subscription fee. Bottom Line A cloud-based POS system with seamless integration offers an extensive business overview and can perform operations much more than accept orders and payments. Not only does it streamline services, but it also provides insightful data and simplifies day-to-day business management, allowing business owners to focus on development. It is evident that combining day-to-day operations with cloud-based POS software is now a critical requirement for businesses. In addition, the technological evolution of these systems in recent years and the possibilities for continuous development have made point-of-sale data, inventory, staff, and payment management much easier for businesses. Since the world is becoming increasingly digital, it is imperative that businesses adapt and adopt cloud-based POS systems to remain competitive and relevant. Therefore, businesses should consider the benefits of cloud-based POS systems and make the switch to ensure long-term success and growth.

Read More
POS SOLUTIONS, POS HARDWARE

Restaurant POS Systems: The Latest and Future Trends

Article | August 18, 2022

Last July, a small group representing the giants of the tech industry gathered in the seat of US government, Washington DC. They probably didn’t want to be there. Congress had summoned their employers Apple, Facebook, Google, and Amazon to answer questions about the command they hold over the markets they operate in. On Amazon’s behalf, associate general counsel Nate Sutton spoke in defense of his employer’s role in US retail. Throughout, he argued that Amazon isn’t so powerful as to be able to control prices and stifle competition. Amazon, he pointed out, makes up less than 1% of retail globally. In the US, it accounts for around 4% of retail. In fact, Walmart is much larger than Amazon, he said. In terms of sales, Sutton is right. Walmart reported $510 billion in total sales across its US and international segments in the 2019 fiscal year, versus Amazon’s $233 billion in roughly the same period.

Read More
RESTAURANT POS

How POS Solutions Assist Restaurants to Increase their ROI?

Article | December 1, 2022

Whatever your feelings are towards Amazon, there is no denying that they have revolutionised ecommerce and now set the bar for the personalised experience of users when it comes to online shopping. So much so that it was recently reported that they have more than a 30% share of the UK’s ecommerce market. With statistics like this, it may feel like it is impossible to compete, especially as Amazon has huge tech and marketing budgets at its disposal. However, all is not lost. It is possible for SMEs to learn from the forerunner and implement some of their most successful techniques, with regards to their use of ecommerce personalisation and AI, to increase sales cost effectively.

Read More

How Retailers Can Utilize In-Store Digital Signage

Article | February 10, 2020

Consumer attention is shifting. Brick-and-mortar stores must now compete with e-retailers as customers spend more time online, thanks to targeted ads and personalized deals. As noted by Digital eCommerce, online sales rose almost 18 percent last year to $3.46 trillion worldwide and are on track to top $892 billion across the U.S. in less than two years. This shift has alerted most brands to the need for a retail evolution to ensure ongoing success. With e-commerce sales still accounting for just under 10 percent of retail revenues, businesses have an opportunity to boost sales and raise their brand profile — if they can reliably capture consumer interest. One solution: effective and engaging digital signage. Retailers Can Capture Crucial In-Store Moments To capture attention and drive conversion, businesses must capitalize on what Google calls micro-moments, when customers leverage their mobile devices to discover more information, find a price or pinpoint a vendor online.

Read More
MORE ARTICLES

Spotlight

Shopping Riachuelo S / A

Riachuelo is the largest fashion company in Brazil! There are 213 stores distributed throughout the country and it is expected to reach 300 stores by the end of 2015. Riachuelo is part of the Guararapes Group, which is the largest garment group in Latin America with two industrial parks, which allows us to offer an excellent price - quality relation for our clients. Today there are more than 22 million customers in the Riachuelo card and 40,000 employees. We are the only large fashion retail chain that researches, creates and produces most of its products. We are the direct distribution channel for Grupo Guararapes products and we adopt the fast fashion concept - agility in the production and distribution of collections - to ensure rapid dissemination of new trends and generation of added value for each collection. Midway Financial, Shopping Midway Mall (Natal - RN) and Carrier Green House are other companies belonging to Grupo Guararapes. Riachuelo Official Fashion Sponsor

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POS RETAIL

Radial Announces New Rebrand with Radial Payment Solutions

Businesswire | June 01, 2023

Radial, Inc., the leader in eCommerce solutions, today announced its newly rebranded Radial Payment Solutions, designed to transform payment processing, tax compliance and fraud prevention for businesses. With Radial's fully managed solutions, eCommerce retailers can optimize payment and fraud management operations, eliminate false declines, handle tax compliance, and protect against chargeback fraud. The escalating growth of eCommerce highlights the criticality of implementing robust payment and fraud detection processes and prevention measures, considering the projected $48 billion loss to eCommerce fraud in 2023. eCommerce brands and retailers must now take proactive steps to safeguard themselves and ensure a secure customer experience. With over 25 years of expertise in the payments and fraud domain, Radial possesses a deep understanding of the multifaceted challenges faced by eCommerce brands and retailers, encompassing issues such as chargebacks, declined payment methods, fraud, complex taxes, fees, and oversight costs. Through Radial Payment Solutions, eCommerce brands and retailers can address these obstacles and provide an unparalleled experience for their valued customers. “Radial is an excellent partner in their payment, tax and fraud offerings. Using their solutions, we have substantially grown revenue. Also, we have avoided a large amount of cost through their best-in-class fraud protection,” said Bill Quinn, Senior Vice President Marketing and Digital of Hibbett. Radial Payment Solutions offers a comprehensive range of features and benefits designed to meet the diverse needs of eCommerce brands and retailers. By accepting payments across the eCommerce ecosystem, reducing operating costs, increasing conversions, and providing preferred payment options, Radial enables brands and retailers to enhance their customer experience while accurately collecting taxes and preventing fraud. With a track record of processing over $4.9 billion in payments and boasting a 98.9% fraud approval rate, Radial’s optimized payments system instills confidence in eCommerce brands and retailers. The industry-leading Radial Fraud Zero service, a fully outsourced fraud management solution, collaborates with existing payment providers to seamlessly eliminate fraud risks. Brands and retailers can stay one step ahead of fraudsters and protect their operations and customers with Radial Fraud Insights, which provides risk-level ratings for every order. Additionally, Radial serves as a trusted partner for enhanced tax compliance, simplifying regulatory requirements through tailored rules, worldwide tax rate management, and customized tax reports. “Our Radial Payment Solutions are designed to empower eCommerce brands and retailers to capture the full value of consumer transactions with seamless, secure, and efficient payment processing, fraud prevention and tax compliance solutions,” said Yvan Gilliard, Senior Vice President of Payment Solutions & Omnichannel at Radial. “From an end-consumer perspective, payments are a critical and integral step in the online experience with the brand. Working with the biggest consumer brands in North America and globally, we understand the critical role payments and fraud prevention play in eCommerce brands and retailers’ success and we're committed to helping our clients unlock opportunities, optimize operations and deliver an exceptional customer experience.” Whether it is turning payments into a strategic advantage, achieving tax compliance, or safeguarding against fraud, Radial Payment Solutions are poised to empower eCommerce retailers to thrive in the digital marketplace. To learn more about Radial Payment Solutions, please visit our website: here. About Radial: Radial, Inc., a bpost group company, is the leader in eCommerce solutions. Premier brands around the world confidently partner with Radial to deliver their brand promises, anticipate and respond to industry disruption, and compete in a rapidly evolving market. Our expansive network of fulfillment centers, flexible transportation services and advanced omnichannel technologies, help clients meet increasing consumer expectations and maintain market competitiveness. With our personal customer care services and intelligent payment and fraud solutions, brands confidently deliver high-value customer experiences required today.

Read More

POS RETAIL

Mode Eleven taps Finzly for cloud-based payments platform

FinTech Futures | May 31, 2023

Through the partnership, Mode Eleven will now be able to facilitate large-scale and high-value payments on the ACH and Fedwire networks.Finzly says that by using its payments platform to process ACH and wires, Mode Eleven has boosted its operational efficiency by simplifying its operations, reducing manual effort by 99% and eliminating the need for “laborious” file processing. Mode Eleven can now provide its customers with a single payment portal across various payment rails using Finzly’s unified, rail-agnostic offering.Finzly’s unified API ensures that Mode Eleven can onboard and process payments for fintechs and other platforms, unlocking revenue opportunities for the bank in embedded payments. Finzly, headquartered in North Carolina, provides financial infrastructure to banks, fintechs and businesses through a cloud-based and API-enabled core platform.Its payment hub allows banks to provide “a single API for all payment rails to fintech partners” and also establishes a direct connection with the Federal Reserve, The Clearing House and Swift, offloading all payment processing from banks’ legacy cores. About Finzly Finzly help banks to prepare for the embedded, connected and real-time demands of the new economy through an digital, real-time, cloud-native operating system. Using our payment hub on this operating system, banks can centrally process ACH, FedWire, RTP, SWIFT and FedNow payments. We easily integrate with the banks’ core. Banks can innovate using Finzly's parallel core platform, that is modern, cloud-based, real-time and API enabled. The digital core readily integrates to the banks’ existing core, saving banks time and money replacing the core, allowing them to focus on innovation. With an array of readymade solutions including a multi-rail payment hub (ACH, wires, RTP, FedNow and SWIFT), foreign exchange, multi-asset deposit core, Digital Account Opening, KYC, Risk, Compliance, and a suite of customer experience components.

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POS RETAIL

Contentsquare Selects Ivalua to Digitize its Procure-to-Pay (P2P) Processes

PRnewswire | May 31, 2023

Ivalua, a global leader in spend management, today announced that Contentsquare, the global leader in digital experience analytics, has selected Ivalua and its implementation partner Cyrias to digitize its P2P operations.Contentsquare's AI-powered platform provides insight into customer behaviors, feelings, and intent to help brands transform the way they do business, allowing them to build customer trust through customer experiences that are rooted in security, privacy, and accessibility. More than 1,000 leading brands use Contentsquare to power the customer experience on over 1 million websites worldwide. Contentsquare was founded in Paris and has 18 offices around the world, with more than 1,800 employees. In a context of fast-paced growth, Contentsquare was looking for a flexible and scalable P2P solution allowing the company to better monitor its spend, manage the growing volume of transactions with vendors, and streamline the onboarding and deployment of new suppliers. Contentsquare selected Ivalua's supplier risk and performance management (SRPM) and P2P solutions to streamline its P2P processes and improve operational efficiency by digitizing purchasing and invoicing operations.Enabled by Ivalua, their strategic procurement approach will allow Contentsquare to digitize its current procurement operations, and future-proof the solution for the company's evolving requirements. "Consolidating and digitalizing our processes with Ivalua's unified, yet highly-flexible platform will provide us greater visibility into our procurement activities enabling us to better manage our spend and forecast more accurately," said Nicolas Fritz, Chief Operating and People Officer at Contentsquare. "With its automation capabilities and insights into our spend, we will be able to make better informed strategic decisions, so that we can continue to focus on innovating as a business and serving our customers." "The entire Cyrias team is proud and thrilled to bring its expertise to support Contentsquare's procurement and Account Payable transformational journey with the key objectives of fastening accounting closing, ensuring proper segregation of duty, and reinforcing control automation and productivity," said Xavier Thevenet, Partner and co-founder at Cyrias. "Thanks to Ivalua's unmatched agility, our solution is well positioned not only to enable Contentsquare's procurement digitalization but also to support its ambitious development plans", said Dan Amzallag, Ivalua's Chief Operating Officer (COO). "We are delighted to begin this partnership with Contentsquare whose innovation-driven culture aligns with Ivalua." About Ivalua Ivalua is a leading provider of cloud-based Spend Management software. Our complete, unified platform empowers businesses to effectively manage all categories of spend and all suppliers, increasing profitability, improving ESG performance, lowering risk and improving employee productivity. We are trusted by hundreds of the world's most admired brands and recognized as a leader by Gartner and other analysts About Contentsquare Contentsquare delivers the power to make the digital world more human. Its AI-powered platform provides rich and contextual insight into customer behaviors, feelings and intent — at every touchpoint in their journey — enabling businesses to build empathy and create lasting impact. The global leader in digital experience analytics, Contentsquare helps brands everywhere transform the way they do business, allowing them to take action at enterprise scale and build customer trust with security, privacy and accessibility. More than 1,000 leading brands use Contentsquare to grow their business, deliver more customer happiness and move with greater agility in a constantly changing world. Its insights power the customer experience on over 1 million websites worldwide. Founded in Paris and with offices around the world, Contentsquare has raised $810m in investment funding from leading investors, including Softbank, BlackRock and others.

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POS RETAIL

Radial Announces New Rebrand with Radial Payment Solutions

Businesswire | June 01, 2023

Radial, Inc., the leader in eCommerce solutions, today announced its newly rebranded Radial Payment Solutions, designed to transform payment processing, tax compliance and fraud prevention for businesses. With Radial's fully managed solutions, eCommerce retailers can optimize payment and fraud management operations, eliminate false declines, handle tax compliance, and protect against chargeback fraud. The escalating growth of eCommerce highlights the criticality of implementing robust payment and fraud detection processes and prevention measures, considering the projected $48 billion loss to eCommerce fraud in 2023. eCommerce brands and retailers must now take proactive steps to safeguard themselves and ensure a secure customer experience. With over 25 years of expertise in the payments and fraud domain, Radial possesses a deep understanding of the multifaceted challenges faced by eCommerce brands and retailers, encompassing issues such as chargebacks, declined payment methods, fraud, complex taxes, fees, and oversight costs. Through Radial Payment Solutions, eCommerce brands and retailers can address these obstacles and provide an unparalleled experience for their valued customers. “Radial is an excellent partner in their payment, tax and fraud offerings. Using their solutions, we have substantially grown revenue. Also, we have avoided a large amount of cost through their best-in-class fraud protection,” said Bill Quinn, Senior Vice President Marketing and Digital of Hibbett. Radial Payment Solutions offers a comprehensive range of features and benefits designed to meet the diverse needs of eCommerce brands and retailers. By accepting payments across the eCommerce ecosystem, reducing operating costs, increasing conversions, and providing preferred payment options, Radial enables brands and retailers to enhance their customer experience while accurately collecting taxes and preventing fraud. With a track record of processing over $4.9 billion in payments and boasting a 98.9% fraud approval rate, Radial’s optimized payments system instills confidence in eCommerce brands and retailers. The industry-leading Radial Fraud Zero service, a fully outsourced fraud management solution, collaborates with existing payment providers to seamlessly eliminate fraud risks. Brands and retailers can stay one step ahead of fraudsters and protect their operations and customers with Radial Fraud Insights, which provides risk-level ratings for every order. Additionally, Radial serves as a trusted partner for enhanced tax compliance, simplifying regulatory requirements through tailored rules, worldwide tax rate management, and customized tax reports. “Our Radial Payment Solutions are designed to empower eCommerce brands and retailers to capture the full value of consumer transactions with seamless, secure, and efficient payment processing, fraud prevention and tax compliance solutions,” said Yvan Gilliard, Senior Vice President of Payment Solutions & Omnichannel at Radial. “From an end-consumer perspective, payments are a critical and integral step in the online experience with the brand. Working with the biggest consumer brands in North America and globally, we understand the critical role payments and fraud prevention play in eCommerce brands and retailers’ success and we're committed to helping our clients unlock opportunities, optimize operations and deliver an exceptional customer experience.” Whether it is turning payments into a strategic advantage, achieving tax compliance, or safeguarding against fraud, Radial Payment Solutions are poised to empower eCommerce retailers to thrive in the digital marketplace. To learn more about Radial Payment Solutions, please visit our website: here. About Radial: Radial, Inc., a bpost group company, is the leader in eCommerce solutions. Premier brands around the world confidently partner with Radial to deliver their brand promises, anticipate and respond to industry disruption, and compete in a rapidly evolving market. Our expansive network of fulfillment centers, flexible transportation services and advanced omnichannel technologies, help clients meet increasing consumer expectations and maintain market competitiveness. With our personal customer care services and intelligent payment and fraud solutions, brands confidently deliver high-value customer experiences required today.

Read More

POS RETAIL

Mode Eleven taps Finzly for cloud-based payments platform

FinTech Futures | May 31, 2023

Through the partnership, Mode Eleven will now be able to facilitate large-scale and high-value payments on the ACH and Fedwire networks.Finzly says that by using its payments platform to process ACH and wires, Mode Eleven has boosted its operational efficiency by simplifying its operations, reducing manual effort by 99% and eliminating the need for “laborious” file processing. Mode Eleven can now provide its customers with a single payment portal across various payment rails using Finzly’s unified, rail-agnostic offering.Finzly’s unified API ensures that Mode Eleven can onboard and process payments for fintechs and other platforms, unlocking revenue opportunities for the bank in embedded payments. Finzly, headquartered in North Carolina, provides financial infrastructure to banks, fintechs and businesses through a cloud-based and API-enabled core platform.Its payment hub allows banks to provide “a single API for all payment rails to fintech partners” and also establishes a direct connection with the Federal Reserve, The Clearing House and Swift, offloading all payment processing from banks’ legacy cores. About Finzly Finzly help banks to prepare for the embedded, connected and real-time demands of the new economy through an digital, real-time, cloud-native operating system. Using our payment hub on this operating system, banks can centrally process ACH, FedWire, RTP, SWIFT and FedNow payments. We easily integrate with the banks’ core. Banks can innovate using Finzly's parallel core platform, that is modern, cloud-based, real-time and API enabled. The digital core readily integrates to the banks’ existing core, saving banks time and money replacing the core, allowing them to focus on innovation. With an array of readymade solutions including a multi-rail payment hub (ACH, wires, RTP, FedNow and SWIFT), foreign exchange, multi-asset deposit core, Digital Account Opening, KYC, Risk, Compliance, and a suite of customer experience components.

Read More

POS RETAIL

Contentsquare Selects Ivalua to Digitize its Procure-to-Pay (P2P) Processes

PRnewswire | May 31, 2023

Ivalua, a global leader in spend management, today announced that Contentsquare, the global leader in digital experience analytics, has selected Ivalua and its implementation partner Cyrias to digitize its P2P operations.Contentsquare's AI-powered platform provides insight into customer behaviors, feelings, and intent to help brands transform the way they do business, allowing them to build customer trust through customer experiences that are rooted in security, privacy, and accessibility. More than 1,000 leading brands use Contentsquare to power the customer experience on over 1 million websites worldwide. Contentsquare was founded in Paris and has 18 offices around the world, with more than 1,800 employees. In a context of fast-paced growth, Contentsquare was looking for a flexible and scalable P2P solution allowing the company to better monitor its spend, manage the growing volume of transactions with vendors, and streamline the onboarding and deployment of new suppliers. Contentsquare selected Ivalua's supplier risk and performance management (SRPM) and P2P solutions to streamline its P2P processes and improve operational efficiency by digitizing purchasing and invoicing operations.Enabled by Ivalua, their strategic procurement approach will allow Contentsquare to digitize its current procurement operations, and future-proof the solution for the company's evolving requirements. "Consolidating and digitalizing our processes with Ivalua's unified, yet highly-flexible platform will provide us greater visibility into our procurement activities enabling us to better manage our spend and forecast more accurately," said Nicolas Fritz, Chief Operating and People Officer at Contentsquare. "With its automation capabilities and insights into our spend, we will be able to make better informed strategic decisions, so that we can continue to focus on innovating as a business and serving our customers." "The entire Cyrias team is proud and thrilled to bring its expertise to support Contentsquare's procurement and Account Payable transformational journey with the key objectives of fastening accounting closing, ensuring proper segregation of duty, and reinforcing control automation and productivity," said Xavier Thevenet, Partner and co-founder at Cyrias. "Thanks to Ivalua's unmatched agility, our solution is well positioned not only to enable Contentsquare's procurement digitalization but also to support its ambitious development plans", said Dan Amzallag, Ivalua's Chief Operating Officer (COO). "We are delighted to begin this partnership with Contentsquare whose innovation-driven culture aligns with Ivalua." About Ivalua Ivalua is a leading provider of cloud-based Spend Management software. Our complete, unified platform empowers businesses to effectively manage all categories of spend and all suppliers, increasing profitability, improving ESG performance, lowering risk and improving employee productivity. We are trusted by hundreds of the world's most admired brands and recognized as a leader by Gartner and other analysts About Contentsquare Contentsquare delivers the power to make the digital world more human. Its AI-powered platform provides rich and contextual insight into customer behaviors, feelings and intent — at every touchpoint in their journey — enabling businesses to build empathy and create lasting impact. The global leader in digital experience analytics, Contentsquare helps brands everywhere transform the way they do business, allowing them to take action at enterprise scale and build customer trust with security, privacy and accessibility. More than 1,000 leading brands use Contentsquare to grow their business, deliver more customer happiness and move with greater agility in a constantly changing world. Its insights power the customer experience on over 1 million websites worldwide. Founded in Paris and with offices around the world, Contentsquare has raised $810m in investment funding from leading investors, including Softbank, BlackRock and others.

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