Customer Experience Priority Drags Retail Industry Cybersecurity Below Benchmarks

JOAN GOODCHILD | November 28, 2018

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As another busy shopping season kicks into high gear, many of us will head to online retail sites and apps to check items off their holiday gift list. Security leaders should be mindful that if users do their shopping while at work, they are putting sensitive data — and possibly even the corporate network at risk. That’s because retail industry sites and systems are too often poorly secured. A recent survey from third-party risk management firm SecurityScorecard found that retail is among the lowest-ranked industries in terms of its security stance. The report looked at 1,444 domains in the industry with an IP footprint of at least 100 and found that retail had the second-lowest app security performance among major sectors, outperforming only the entertainment industry. What are retailers doing wrong?

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