Customer-centricity in Retail: Improving the Customer Experience

| June 12, 2012

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Executive leaders across all industries continue to face market challenges. Competition continues to accelerate; and, in retail, large chain stores compete by aggressively buying market share through acquisition, while small specialty and pop-up stores often lack the cost efficiencies of their larger competitors. New digital buying options fragment the retail purchase process, giving customers the ability to shop anytime, from anywhere. Digital shopping opportunities make it challenging for retailers to keep and build store traffic without big price incentives however, these discounts can hurt overall profitability.

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Zenfolio, Inc

Since 2005, Zenfolio has been powering the online photography businesses of aspiring and professional photographers with all-in-one website design, client proofing, and e-commerce printing solutions. With the mission of helping every professional photographer build and manage a successful business, Zenfolio strives to lead the industry with creative solutions designed just for photographers. Every Zenfolio account also includes: beautiful galleries to display your work, a blog, unlimited photo and HD video uploads, integrated social media and marketing tools, mobile apps, and a built-in shopping cart with over 2000+ ready-to-sell products.

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Since 2005, Zenfolio has been powering the online photography businesses of aspiring and professional photographers with all-in-one website design, client proofing, and e-commerce printing solutions. With the mission of helping every professional photographer build and manage a successful business, Zenfolio strives to lead the industry with creative solutions designed just for photographers. Every Zenfolio account also includes: beautiful galleries to display your work, a blog, unlimited photo and HD video uploads, integrated social media and marketing tools, mobile apps, and a built-in shopping cart with over 2000+ ready-to-sell products.

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