Clover Station for Small Businesses

Simplify the business of running your business with Clover Station from Bank of America Merchant Services — a point-of-sale device and business management system combined in one sleek and simple solution for retailers, quick-service and full-service restaurants, appointment-based businesses and service and repair companies.

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Ralph Lauren

Ralph Lauren, whose name is synonymous with American lifestyle, timeless design and impeccable quality, is a cultural icon who has built the Ralph Lauren Corporation into one of the most successful companies in the world. As the first designer to produce a complete lifestyle vision, Mr. Lauren created a global brand exemplified by style, sophistication and the utmost attention to detail. Today, the Company is a leader in the design, marketing and distribution of premium lifestyle products in four categories: apparel, home, accessories and fragrances.

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POS Solutions

Implementing Marketplace Optimization Tools for B2B Success

Article | February 14, 2024

Marketplace optimization serves as a gold mine for businesses, helping them attain key marketing goals. Read the article to discover leading marketplace optimization tools for increased sales and ROI. Contents 1. Marketplace Optimization: The Tale of Visibility 2. Core Benefits of Marketplace Optimization 3. Boosting POS Strategies with Location Intelligence 4. Top 10 Best-selling Optimization Tools for Market Dominance 4.1 Stackline 4.2 Perpetua 4.3 Teikametrics 4.4 Quartile 4.5 Wiser Solutions 4.6 Intentwise 4.7 CommerceIQ 4.8 Feedvisor 4.9 A2X 4.10 eDesk 5. Final Thoughts 1. Marketplace Optimization: The Tale of Visibility Marketplace optimization (MPO) enables businesses to enhance their selling capabilities and rank higher on search engines, leveraging diverse signals like search keywords, product listings, seller metrics, etc. The MPO process essentially includes multiple best practices, such as optimizing product descriptions, fine-tuning advertisements, and employing locational intelligence, which together focus on ensuring superior execution of businesses’ selling operations. The global online marketplace optimization tools market size is projected to touch USD 2159.22 million by the end of 2027, exhibiting a CAGR of 19.32% during the forecast period. [Source: Business Research Insights] Significantly, as catalysts for greater brand visibility and POS strategies, today’s leading marketplace optimization tools help B2B businesses elevate their e-commerce platforms, delivering the best results and increased customer satisfaction. With such notable benefits and prominence, the MPO process has become a shining protagonist in B2B's tale of visibility. 2. Core Benefits of Marketplace Optimization Along with increased website traffic, conformity to prominent sales acceleration trends, and enhanced customer engagement, marketplace optimization tools usher in many advantages for B2B businesses. The prominent merits of these include: Better Performances With actionable insights into businesses, marketplace optimization ensures better e-commerce performances, allowing companies to make end-to-end forecasts and informed marketing decisions. Enhanced Brand Visibility The MPO processes help businesses improve quality scores for search keywords and fine-tune their product listings. It also heightens their brand presence across different filters and categories, enabling them to reach wider audiences. Targeted Marketing By incorporating processes like locational intelligence, marketplace optimization further makes for precision in lead targeting and efficient resource allocation, ensuring increased conversion rates and brand loyalty. Improved POS Tactics Businesses can augment their pricing and inventory management processes with marketplace optimization, ensuring optimized POS strategies. This optimization enables companies to set attractive prices and maintain the right products in stock, rendering the checkout processes effortless for buyers. Customized Ad Campaigns With an effective MPO strategy, companies can also gain beneficial insights into the behavior of target audience segments. Such information, in turn, helps businesses create laser-focused campaigns with high-performing keywords, optimized content, and attractive product listings. Greater Profitability Marketplace optimization promises higher sales and lead conversion rates. It further promotes cross-selling and upselling through personalized advertisements, ushering in significant returns and meeting businesses’ marketplace objectives. 3. Boosting POS Strategies with Location Intelligence In today’s marketing world, location intelligence has emerged as an integral part of MPO processes, empowering businesses to boost their productivity and potentially earn peak financial gains. By leveraging geospatial data or location intelligence, companies can effortlessly assess crucial factors like customer demographics, economic factors, product demand, and competitor actions, which enable them to strategically optimize their e-commerce strategies for enhanced sales. Furthermore, the process enables companies to understand purchase behavior and customize their products and pricing according to regions, ensuring a practical POS approach and driving higher sales. From enhanced delivery logistics and product offerings to personalized marketing endeavors and customer experiences, location intelligence effectively promises multiple benefits to businesses and remains an essential tool for optimizing digital marketplaces. 4. Top 10 Best-selling Optimization Tools for Marketplace Dominance With prominent marketplace technology and tools, businesses successfully attain unparalleled customer confidence and expand their reach, enhancing the way online commerce works. Here’s a list of the top 10 best-selling optimization tools for inimitable marketplace success: 4.1 Stackline Launched in 2014, Stackline is a comprehensive e-commerce optimization tool for retailers and brands in the digital marketplace. It offers businesses crucial MPO signals, such as revenue metrics, commerce insights, and interaction data, enabling them to make informed decisions and POS strategies related to product pricing and stock availability. The AI-powered optimization tool Stackline further boasts multiple promising features that include: Market Insights: Stackline enhances businesses' marketing intelligence by providing comprehensive insights into buyers' behaviors, preferences, and trends. It enables companies to understand markets and engage their audiences for better returns. A Multi-retailer CRM: Through a notable multi-retailer CRM, the marketplace optimization tool empowers businesses to undertake customized marketing efforts, as customer data can be centralized and managed in the system for various MPO processes, including assessment of rating and reviews, targeted surveys, collection of customer feedback, and so on. Optimization of Ads: With Stackline, e-commerce companies can create powerful advertisements and campaigns, simplifying their advertising efforts and optimizing advertisement expenditure. Performance Monitoring: Stackline further lets businesses get a complete view of their e-commerce business data, including sales performance. It allows users to monitor and analyze crucial parameters, driving peak financial gains and enabling informed decisions. Handling Product Listings: The marketplace optimization tool also offers solutions for product listing management across multiple digital platforms, ensuring reliability, preciseness, and enhanced POS tactics. 4.2 Perpetua Perpetua is an advanced optimization tool for marketplace that serves the top e-commerce platforms globally. The tool primarily focuses on optimizing businesses’ advertising efforts, empowering them to attain their strategic goals by highlighting crucial metrics and assessing trends through next-generation machine learning and advanced algorithms. With easy task automation and crucial marketplace insights, Perpetua helps businesses ensure true e-commerce success. The chief features of the tool include: Advertisement Intelligence: With Perpetua, businesses can gain complete advertising intelligence, as the tool provides users with crucial marketplace data and insights. This data empowers them to show suitable ads to the right people on major e-commerce platforms, further enhancing sales and revenues. Simplification and Automation of Advertising Workflows: Optimizing processes like video and display advertising across leading marketplaces, Perpetua also helps businesses automate tasks and streamline their workflows. Such automation allows companies to implement more efficient advertisement strategies and customize their ads for better results and investment efficiency. Marketplace Insights: By rendering comprehensive insights into market performance, sales trends, competitors, market developments, and customers’ behavior at the POS, Perpetua effectively strengthens retailers’ decision-making processes, helping them devise better advertising techniques and driving higher ROI. Bidding Algorithms for Precise Targeting: Through intelligent bidding algorithms, Perpetua enables businesses to analyze crucial factors such as market trends and customer demographics, and helps them reach their target audiences with extraordinary precision. It offers companies tailored suggestions based on these analyses, ensuring the practical usage of advertising budget and better impact of ad campaigns. Comprehensive Sales Analytics: Showcasing the effectiveness of businesses’ advertisement expenditure, Perpetua’s all-inclusive sales analysis feature lets retailers leverage crucial insights into their sales performance, helping them improve their advertisement approach. 4.3 Teikametrics Facilitating innovative advertising, Teikametrics is a revolutionary e-commerce optimization tool that incorporates AI technology to help companies thrive on major e-commerce platforms. It renders solutions for advertisement optimization, marketplace insights, and inventory management for small businesses and established enterprises. Notably, with its impressive Flywheel 2.0 technology, the powerful optimization tool automates advertisement bidding processes and ensures enhanced brand visibility. Teikametrics shines with its unique selling proposition, promising a robust optimization tool with the following key attributes: AI-driven Optimization: Teikametrics leverages artificial intelligence to analyze market trends and customer behavior and subsequently augments businesses' advertisement campaigns, empowering them to make the most of these campaigns. Flywheel 2.0 Technology: The tool’s advanced Flywheel 2.0 technology helps companies make intelligent bids on ad placements, ensuring greater brand awareness and enhanced business sales. Significantly, by automating crucial advertising tasks, it streamlines the ad campaign processes and helps businesses drive higher ROI. Effective Inventory Management and POS Techniques: With Teikametrics, businesses can clearly understand stock requirements and high-performing products. Correspondingly, the forward-looking tool ensures the availability of product stocks in the right amounts at the POS locations, enabling customers to buy what they like and enhancing businesses' POS techniques. Powerful Market Insights: Teikametrics provides businesses with crucial information and insights related to competitors’ actions, market trends, and customer preferences, allowing for informed decision-making and strategy building. 4.4 Quartile Being a robust optimizer of retail media, Quartile utilizes patented AI technology to help e-commerce enterprises fine-tune their digital advertising efforts across prominent platforms. The tool carefully filters through large data sets, automating crucial advertisement tasks to amplify the companies’ returns on investment. Emphasizing the correct ad placement and cross-platform advertisement optimization, the advanced tool further allows enviable precision targeting to businesses. Correspondingly, the key highlights of the innovative marketplace optimization tool include: Automatic, Purpose-Driven Ad Optimization: Leveraging advanced AI technology, Quartile helps users define their optimization goals and streamlines their efforts automatically without requiring manual updates. With the forward-looking tool, businesses can also digitize their ad bidding strategies, streamline ad placements, and search relevant keywords, elevating the efficiency of their ad spend. Privately-owned Machine Learning Innovations: The promising optimization tool for marketplace boasts six proprietary machine learning technologies that companies can leverage to promptly elevate their e-commerce publicity initiatives. Integration of Digital and Retail Media Campaign: Quartile allows businesses to effortlessly combine their digital and retail media campaign optimization within a single platform. This eliminates the need for firms to traverse different platforms separately. It also enables them to augment their brand presence and simplify operations with advanced campaign management tools and analytics from a single interface. Holistic Performance and Attribution Reports: With Quartile, companies can get a comprehensive performance overview comprising relevant insights into sales drivers and attribution reports and make informed decisions or adjust their strategies based on such information. 4.5 Wiser Solutions Wiser Solutions, a leader in commerce execution SaaS products, has an impressive commerce execution suite that facilitates intelligent decision-making and renders a comprehensive view of businesses’ performance. Combining data from offline and online stores, the tool gives companies essential insights, helping them draw augmented sales and profits. Facilitating optimized commerce execution, Wiser Solutions comprises the following notable features: Relevant Pricing Data: By providing actionable pricing data, Wiser Solutions helps businesses enhance their pricing and POS strategies, allowing retailers to promptly evaluate competitor prices, market trends, and other relevant factors, make real-time decisions, and revise product prices to maximize profitability. Comprehensive View of Retail with Multiple Data Sources: Combining data from different sources, such as e-commerce platforms and offline stores, the pioneering tool renders a complete view of the retail environment to businesses, entailing required stock levels, market trends, and customer behavior. In-store Operations Monitoring: Wiser Solutions helps companies effectively carry out core in-store tasks such as pricing products, placing promotional material, and arranging product displays. This helps them render exceptional shopping experiences to customers and ensure consistent brand presence across channels. Smart Decision-making: Wiser’s impressive array of tools comprises advanced analytics that let users leverage real-time insights into competitor strategies, market trends, etc. and make well-informed decisions based on them. The tool, driven by proprietary algorithms, helps businesses drive sales and widen their market shares. Better Product Assortments: With Wiser Solutions, companies can offer customers the most attractive mix of products and ensure that these products don’t run out of stock. Therefore, the tool helps businesses optimize product assortment, driving sales and providing better POS decisions. 4.6 Intentwise Intentwise is an exhaustive marketplace optimization tool that enables retailers to enhance and streamline their advertising endeavors on leading online e-commerce platforms. Focused on elevating pay-per-click (PPC) advertising campaigns, it boasts striking components like analytics cloud, ad optimizer, and so on, increasing return on advertising spend (ROAS) and facilitating successful campaign management. Committed to its endeavor of augmenting advertisement ROI, Intentwise offers various benefits to users: Robust Ad Optimization Engine: Harnessing AI and machine learning algorithms, Intentwise empowers businesses to evaluate their advertisement performance data in real time and further renders actionable suggestions related to keyword optimization, budget allocation, and keyword bidding, which could be implemented either manually or automatically. It also provides competitor insights and AI-powered audits for ad campaigns. Overview Dashboard: With Intentwise, companies get a detailed view of crucial ad metrics, such as conversion rates, total expenditure, impressions and clicks. The comprehensive data allows for better decision-making, time and effort savings, enhanced advertising strategies, and attainment of marketing goals. Flexible Reporting Tools: Intentwise further enables businesses to effortlessly tailor their reports according to their preferences and needs. This customization helps companies undertake detailed analysis, better understand their performance metrics, and make vital decisions. Optimized Ad Spend: To ensure maximum ad spend efficiency, businesses leveraging Intentwise can notably fine-tune their campaign management and bidding strategies based on crucial factors of the retail environment, like market conditions and competitor behavior. Superlative Data Visualization: Users can view and evaluate data with a single click, which showcases a clear distinction between brand and non-brand keywords. Furthermore, the tool converts foreign currency into the user’s local currency, rendering the data comparison easier. The enhanced data visualization importantly improves performance and ensures greater precision in decision-making. 4.7 CommerceIQ Empowering brands to effortlessly succeed in the digital marketplace, CommerceIQ is a comprehensive marketplace optimization tool that enhances all aspects of a brand's retail, such as marketing, sales, and supply chain administration. The tool essentially promises high profitability and business growth through task automation, data analytics, and more. Characterized by relentless, ongoing innovation, CommerceIQ is an all-encompassing tool that benefits retailers through: Progressive Data Evaluation: Using advanced algorithms, CommerceIQ allows businesses to analyze large sets of data related to competitors' actions and consumer behavior, which helps companies make strategically intelligent decisions. AI-Powered Ad Solutions: With CommerceIQ's AI-powered ad solutions, businesses can optimize their advertisement expenditure by real-time bid adjustments, using strong keywords, and allotting advertising funds to top-performing campaigns for improved brand visibility and revenue generation. Task Automation: From product pricing adjustments to advertisement bid management, CommerceIQ automates significant advertising tasks, enabling businesses to carry them out quickly and more efficiently. Enhanced Inventory and Supply Chain Management: By predicting inventory requirements and helping businesses maintain the proper stock levels, Commerce IQ ensures that the demands of customers are invariably met at companies' POS locations. Automated Tools for Effective Sales Management: CommerceIQ's innovative features further elevate businesses' sales operations, protecting brands' reputations from third-party sellers and preventing out-of-stock situations and income loss. 4.8 Feedvisor Feedvisor is an AI-first marketplace optimization tool that strengthens businesses through its comprehensive suite of services. The tool renders actionable insights to brands and sellers, empowering them to optimize their pricing techniques, advertisement campaigns, brand management, and content. Reflecting the significance of data-driven intelligence, Feedvisor helps businesses drive true success through its striking features like: Patented Technology for Dynamic Pricing: The comprehensive tool helps businesses fine-tune their product prices, delivering real-time market data, demand forecasting, and competitive analysis for data-backed decisions. AI-driven Optimized Ads: Feedvisor further elevates sponsored ads and DSP campaigns by helping sellers align these campaigns with product prices and promotions. Correspondingly, the tool allows businesses to leverage the most effective keywords for their ads and modifies bids according to conversion rate trends and traffic. Unmatched Market Intelligence: With Feedvisor, businesses get unparalleled marketing intelligence, as the tool offers comprehensive dashboards and data-backed insights to companies, which allow them to understand market trends, competition, and SKU-level performance. A Splendid Suite of Services: Rendering agency-like business and marketing services to clients, the advanced marketplace optimization tool strengthens businesses through various solutions, including inventory management, counterfeit removal, content listing optimization, reputation management, etc. 4.9 A2X Simplifying ecommerce accounting for businesses, A2X was established in 2014 with impressive integration capabilities and the ultimate aim of helping companies reconcile their revenues correctly. Combining effortlessly with various accounting software, A2X helps businesses gain accurate financial information for well-informed decision-making. The principal features of the A2X marketplace optimization tool include: Automated Accounting Tasks: Ensuring the accurate recording of financial information, A2X streamlines accounting processes by automating tasks such as importing and categorizing transactions. Such automation effectively curtails errors associated with manual data entries, rendering an accurate financial picture to business enterprises. Complete Accessibility: The advanced optimization tool further focuses on rendering high accessibility, ensuring that correct and up-to-date financial information remains accessible to all stakeholders, including bookkeepers, accounting firms, and businesses. Elevated Transparency: The forward-looking A2X tool enhances transparency by delivering accurate financials to stakeholders. This allows businesses to clearly understand their operational effectiveness and make insightful decisions. Scalability: From start-ups to big businesses, A2X addresses the unique needs of companies of varying sizes. The tool's high scalability allows businesses to effortlessly leverage it, as it can grow alongside them to meet changing demands and requirements. 4.10 eDesk With an emphasis on augmenting customer experiences, xSellco’s eDesk offers a vast array of e-commerce tools to brands and retailers, which enable them to increase their response rates and work more efficiently. Facilitating effective communication and intelligent decision-making, the comprehensive tool further offers smart response recommendations to businesses through AI automation. From enhanced customer satisfaction to seamless integrations, the chief elements of eDesk include: Smart Inbox: By consolidating customer queries from different sources, such as social media, marketplaces, and web stores, eDesk ensures unified customer support. It empowers businesses to manage all of their sales and customer messages in a single place for more effective communication. Impressive Integrations: Effortlessly connecting with over 200 platforms like web stores, marketplaces, and social networks, eDesk possesses striking integration capabilities, which allow businesses to gain comprehensive order information. Need-based Message Sorting: Automatically prioritizing messages based on business needs, eDesk ensures prompt response to urgent messages, streamlining workflows and augmenting the overall customer experience. Integrated Analytics: With eDesk, businesses can leverage comprehensive insights on support metrics and customer dealings from various data sources to understand customer demands and trends and enhance customer support services. 5. Final Thoughts Marketplace optimization promises greater visibility and e-commerce excellence to retailers and brands worldwide. Importantly, employing diverse best practices and signals, online marketplace tools empower businesses through ad optimization, workflow streamlining, enhanced selling capabilities, and so on. With processes like location intelligence, digital marketers further endeavor to improve the efficiency of their POS strategies. Yet, one can expect a greater emphasis on the use of such processes along with AI and machine learning in the time to come. Future trends in MPOs will especially witness businesses ensuring enhanced immersive experiences for customers through AR and VR. Furthermore, ethical commerce, sustainability, influencer marketing, predictive analytics, and multi-channel integration would continue to hold great prominence, helping businesses make the most beneficial decisions and thereby unlock true business success.

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POS Solutions

Driving Success with Localization of Global E-commerce Platforms

Article | April 4, 2024

Top e-commerce platform providers streamline businesses’ localization efforts for successful global expansion. Discover the leading e-commerce companies that promise effective internationalization. Contents 1. Understanding the Going Global, Being Local Approach 2. Overcoming Challenges in Global E-commerce with Localization 3. Top E-commerce Platform Providers Ensuring Effective Expansion 3.1 Core dna 3.2 Inxeption 3.3 OroCommerce 3.4 ChannelSight 3.5 Expedite Commerce 3.6 SamCart 3.7 Pepperi 3.8 payever 3.9 Fonteva 3.10 Brikl 4. The Future Reflection 1. Understanding the Going Global, Being Local Approach The adage ‘going global, being local’ represents the necessity of localization efforts for the international expansion of e-commerce platforms. Localization enables businesses to adapt to the languages and cultures of new regions. This endeavor is significantly strengthened by organized data collection, understanding customer preferences, and forward-looking solutions like address validation APIs. Localized efforts further empower enterprises to fine-tune their international e-commerce marketing strategies along with sales and POS techniques, ensuring high customer engagement and sustainable business growth. The complementary effect between global expansion and localization can also be seen in companies’ ability to establish deep connections with international customers through comprehensive website customization, showcasing respect for cultural differences, values, and languages. Moreover, the localization of crucial products and pages allows for excellent shopping experiences for users, irrespective of their regions, guaranteeing wide acceptance and continued business success. 2. Overcoming Challenges in Global E-commerce with Localization Expanding or establishing international e-commerce platforms requires careful contemplation, as it poses many crucial hurdles that can impede business growth and result in customer discontentment. Here's a breakdown of the core challenges in e-commerce platforms faced by companies while going global and the practical solutions for countering them: Cultural and Language Variations Marketing strategies that are effective in one area or country might not work in the other. Failure to understand each region's cultural variations may lead to customer isolation and unsuccessful e-commerce localization measures. Moreover, the inability to cater to customers' language preferences may result in missed sales opportunities and deter customer engagement. Nonetheless, businesses can effectively meet such challenges through proper multilingual and translation support investments, resulting in a heightened sense of belonging among international customers. Furthermore, companies should conduct thorough market research, analyzing local trends, cultures, and preferences to customize essential products, offerings, and pages and modify their sales, marketing, and POS strategies. Data Collection and Address Veracity International data collection is another notable challenge for global e-commerce platforms, owing to various regions' differences in address formatting, languages, and cultural practices. Such incongruities not only complicate the data collection processes but also result in the loss of cross-border customers. Yet, extensive, standardized, and accurate data can be collected by employing advanced analytics tools and incorporating address validation APIs. The solution further entails complying with significant data protection regulations such as CCPA or GDPR, which remain imperative in protecting customer safety. Not to mention, through effective secure transmission protocols and data encryption, businesses can improve data security during its collection, processing, and storage processes. Payment Preferences Cross-border transactions require companies to deal with varied payment methods, currency conversion fees, fluctuating values, and exchange rates, which can impact customer satisfaction and business profitability. The diversity of payment gateways further adds to security concerns, while other factors like compliance obligations and technological infrastructure affect the companies' POS strategies. Therefore, to meet the diverse preferences of various regions, businesses must actively offer international customers multiple payment options, enabling seamless transactions at POS stations. Significantly, by partnering with credible financial institutions and payment gateways, supporting the local currency, and adopting fraudulence identification measures, companies can vigorously promote customer experience. Businesses must also clearly communicate the payment fees and currency conversion rates, elevating customer trust and ensuring continual operational success. Shipping and Logistics Requirements From handling diverse shipping requirements to fulfilling customer expectations of quick order deliveries, e-commerce internationalization notably requires the completion of exacting tasks. Besides, businesses may face heightened expenditures and remain prone to shipping delays or loss, which could adversely impact customer experience. That said, companies can overcome this hurdle by meticulously streamlining shipping and logistics processes. This can be ensured through establishing local warehouses, collaborations with expert local and international shipping providers, and using advanced inventory management systems for optimal warehouse inventory management. Such measures ensure effortless last-mile deliveries, portfolio variegation, and smooth transactions. Compliance Obligations The diversity of jurisdictions, which entail data protection, consumer rights, product standards, and taxation, poses a considerable challenge for global e-commerce. Traversing these diverse regulatory requirements demands substantial resources and knowledge to ensure compliance and avoid legal problems. Indeed, complying with various countries' market and legal regulations poses a big challenge for global e-commerce platforms. Yet, measures like strategic partnerships with legal experts or consultants experienced in target and new market regulations can help businesses prevent issues associated with regulatory compliance. Moreover, setting up an internal compliance monitoring unit and regularly updating business strategies to fit changing regulatory environments can help companies attain business growth and mitigate legal troubles. 3. Top E-commerce Platform Providers Ensuring Effective Expansion With 24/7 accessibility and enviable marketplace exposure, the leading e-commerce platform providers are securing the success of businesses’ expansion endeavors. Listed below are the top companies that promise successful expansion of businesses: 3.1 Core dna With a notable integrated platform for content and commerce, Core dna facilitates effortless scaling for e-commerce platforms of mid-market to enterprise businesses. The company utilizes a cloud-native and API-first strategy, empowering firms to establish seamless customer experiences across varied channels. It renders innovative developer tools, structured content management abilities, and unmatched support services to businesses, helping them manage high-traffic volumes and expand their e-commerce platforms. From helping teams handle content to offering promising tools like AI Assistant and Visual Page Builder, Core dna enables businesses to thrive in the digital environment. The company’s platform is built on a secure cloud infrastructure, which entails API-led integrations, performance optimization, and responsive, design capabilities. Core dna effectively ensures scalability and adaptability for global audiences through its strong multi-language support, content scheduling, and versioning. Furthermore, it helps businesses handle checkouts, payments, carts, products, and promotions, providing them with tools for lead capturing, email marketing, and customer segmentation. 3.2 Inxeption A pioneer in the industrial commerce sector, Inxeption endeavors to streamline industry processes and connectivity, empowering e-commerce platforms to succeed in the digital arena. The company aims to simplify online sales processes and leverages blockchain technology for ultimate business success, affording unparalleled transparency, security, and operational efficiency. Its vertical marketplaces give buyers easy access to trusted sellers and offer suppliers effective sales channels to expand their online businesses. With Inxeption’s Managed Store, businesses can turn their offline product listings into online ready-to-buy catalogs. It provides unique tools for advertising, credit checks, order fulfillment, and the launch of extended payment term programs. The company further enables businesses to widen their reach and expand their audience through advanced audience databases and digital marketing tools. Importantly, it provides companies with real-time analytics, helping them gain greater supply chain visibility and make well-informed decisions. 3.3 OroCommerce Through its impressive suite of platforms, OroCommerce empowers businesses to optimize their sales processes, gain a 360-degree view of their customers, and create responsive design applications. The company mainly offers innovative solutions to B2B businesses to efficiently build and scale their commercial operations, ensuring high customer engagement and satisfaction. OroCommerce boasts promising CRM and marketplace solutions, providing businesses with features like configure price quote (CPQ) and request for quote (RFQ) to meet their diverse needs. Other features like digitized product listings and multiple payment options help companies automate and refine their operations efficiently. Not to mention, through the OroMarketplace platform, the company offers innovative digital marketplace management software, which can adjust to multiple corporate structures and render stock visibility and scalability for growth. Furthermore, it allows businesses to expand nationally or globally, giving them significant insights into sales activity and enabling operators to create new revenue sources through promotions, value-added services, and memberships. 3.4 ChannelSight As a leading digital solutions provider, ChannelSight renders crucial insights into user engagement to businesses, enabling them to maximize conversions and leverage data to enhance product performance. The company boasts a vast network of retail partners and undertakes measures to strengthen businesses’ online presence. With exemplary tools and strategies, it empowers e-commerce platforms to give enjoyable shopping experiences to users across different touchpoints, promoting their expansion and profitability. Notably, the company offers customers various features that help businesses make their media shoppable, predict inventory trends, attain top search placements, and optimize conversions. Through its e-commerce enablement platform, it makes integration with social media platforms, online retailers, and digital touchpoints easier. Likewise, its prominent ‘Buy Now’ technology helps businesses sell products directly through online videos and social media posts, simplifying checkout processes and driving peak financial gains. 3.5 Expedite Commerce Expedite Commerce leverages innovative methodologies and cloud-based solutions to help B2B companies transform their e-commerce platforms for more significant revenue generation. The company provides after-sales support, enabling sales, finance, and marketing leaders to meet the digital world's challenges effectively. Its impressive e-commerce platform offers features like flexible product listings, secure payment processes, and tailorable storefronts, ensuring easy scaling and sales growth for businesses. With its all-inclusive suite of solutions, Expedite Commerce offers B2B companies e-commerce storefront and CPQ solutions and Guided Digital Discovery tools that enhance confident purchases and customer experiences. The company’s exceptional Digital Guided Selling Software further allows for personalization of buying experiences and renders scalable solutions. Moreover, the company simplifies various processes through its Contract Lifecycle Management feature, ensuring operational agility and accuracy. 3.6 SamCart Transforming digital sales for entrepreneurs and small-scale businesses, SamCart is an innovative e-commerce platform provider that strives to simplify online sales through the creation of user-friendly interfaces and efficient checkout pages. Established in 2013, the company has grown remarkably, empowering creators to enhance customer engagement via effortless checkout experiences and limitless customization. With multiple impressive features, SamCart promises smooth transaction experiences. For instance, its Embedded Checkout feature allows for effortless incorporation of checkout into any website page, augmenting customer convenience. The company’s drag-and-drop editor further allows for seamless customization, and its Popup Checkout option renders quick checkout abilities to users. Similarly, the Sales Page feature lets businesses enhance shopping experiences through multimedia content, maximizing sales and profitability. 3.7 Pepperi Pepperi is a prominent B2B e-commerce and mobile sales solutions provider. It enables businesses to expedite their sales operations and drive financial gains. Through sales force automation, route accounting, retail execution, and more, the company helps firms effectively address their customers’ needs and drive success in their expansion ventures. From allowing users to establish tailored digital storefronts to enhancing their back-office workflows, Pepperi undoubtedly renders a scalable and dependable solution to achieve B2B excellence. Significantly, with its Unified Commerce platform, Pepperi refines all sales functions, ensuring tailored experiences for sales reps and buyers. Also, its Mobile Order Taking App for Sales Reps helps augment order effectiveness and customer interactions, while the Retail Execution Platform helps businesses enhance their in-store operations. The company also provides comprehensive insights into customer actions through its Inside Sales and Support feature, assisting businesses to make well-informed decisions, undertake expansion, and enhance operational productivity. 3.8 payever A forward-thinking fintech firm, payever empowers businesses by streamlining and securing payment processes, rendering them multi-currency and multi-language support. The company provides cost-effective pricing models and payment options that address varied scenarios and allow for seamless transactions, helping businesses with their scaling endeavors. Furthermore, through its adaptable commerce platform, payever provides for the integration of crucial tools like invoicing, online payment processing, and POS systems. The company boasts an impressive array of services and tools focused on refining checkout processes. With striking API integration and consolidated transaction management, it helps businesses skillfully meet the demands of the digital business world. Also, from payment initiation at POS to enabling transactions through QR codes and tailored links, payever addresses different payment situations, including international payments, making it effortless for businesses to widen their operations. 3.9 Fonteva Fonteva specializes in cloud-based software solutions and caters to non-profits, associations, and event-based organizations. Fonteva delivers highly modifiable events, membership, and e-commerce applications, enabling easy scalability and integration with other business solutions. The company’s prominent array of tools allows for successful event operations, including coordination, fundraising, and membership management, which augment the overall attendee experience and welcome new possibilities. Significantly, Fonteva enhances revenue potential through a promising suite of features, including integrated shopping carts, revenue accounting, and an online storefront. It further boasts impressive reporting features, providing insights into customer demographics, revenue accounting, and order management, which ensure sound decision-making. From personalized pricing options to comprehensive tools for the growth of e-commerce companies, Fonteva renders multiple merits to businesses, making for streamlined operations and high customer satisfaction. 3.10 Brikl A premier provider of progressive e-commerce solutions for the custom and promotional products sector, Brikl aims to enhance online selling and design processes. The company offers firms a promising platform for creating and selling tailored products. Its prominent offerings include highly intuitive designs and customization tools that allow businesses to modify products to meet customer needs. Notably, with its on-demand platform, Brikl enables quick setup of firm and team stores, employing user-friendly drag-and-drop functionality. It further boasts features like bulk logo addition and vector designs and facilitates the creation of catalogs and easy product customization. Businesses can import live stock data and utilize marketing support for better brand visibility and enhanced revenue growth. From effective asset creation to expert content and video production, the Brikl Creators platform helps businesses maintain a strong brand relevance across varied channels. 4. The Future Reflection The journey toward successful global expansion for e-commerce platforms indubitably demands a localized approach. From meeting paramount obstacles like linguistic diversity and intricacies of shipping to ensuring far-reaching acceptance for brands, the e-commerce localization process greatly benefits businesses. Similarly, the future of global expansion of e-commerce companies would lie in the continual incorporation of adaptation efforts with advanced technologies and data-driven techniques. Companies must accelerate such pursuits by partnering with major e-commerce platform providers, capitalizing on cloud-native solutions, streamlined payment systems, and modular architectures. Additionally, considerable emphasis should be placed on sustainability and eco-friendly practices and the use of composable commerce that stays poised to usher in unmatched adaptability and responsiveness, reflecting a promising trend in e-commerce. Ultimately, with the power of forward-thinking technology, customization, and sustainability, firms can leverage all the necessary ingredients to drive success in tomorrow’s digital world.

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POS Solutions, POS Retail, Ecommerce Merchandising

Optimizing Digital Marketplace with Unified Retail Management

Article | June 7, 2024

Savvy retailers partner with leading marketplace software providers to dominate the digital marketplace with unified retail. Read the article to unlock the ingredients of successful retailing. Contents 1. Unified Retail Management: The Inducer of Selling Prowess 2. Multichannel Versus Unified Commerce in Retail 3. Unlocking Operational and POS Success with Unified Retailing 4. Top Companies Dealing in Unified Retailing Software 4.1 Tackle.io 4.2 Anchanto 4.3 Logicbroker 4.4 JungleWorks 4.5 Appscrip 4.6 NuORDER 4.7 CS-Cart 4.8 AppDirect 4.9 Convictional 4.10 Mirakl 5. Summing Up 1. Unified Retail Management: The Inducer of Selling Prowess Unified retail management is a distinct approach to retailing that involves managing diverse retail operations, from inventory management to checkouts, through a single, integrated system. By ensuring personalized shopping experiences, offering impressive integration with POS systems and checkout options, and simplifying digital marketplace processes, the unified approach benefits B2B businesses in many ways, transforming them into true selling prowess. Over 66% of all software spending in retail is now focused on the concept of unified commerce. [Source: Research and Markets] With the apparent shift toward unified retail management, businesses adopting this approach today hold a competitive edge in the market. A single, integrated system comprising marketplace optimization tools helps them streamline operations, enhance productivity, reduce manual work, and gain greater visibility into their activities. 2. Multichannel Versus Unified Commerce in Retail Representing different strategies in the retail sector, both multichannel and unified retail management approaches aim to offer customers an exceptional shopping experience, enhancing loyalty and satisfaction. While multichannel retail management involves maintaining and managing diverse sales channels, a unified approach combines them to ensure a uniform customer experience across all touchpoints. A prominent distinction between the two is their respective points of focus. Notably, the unified approach focuses on rendering consistent customer experiences, while the multichannel approach aims to ensure a harmonious appearance of the brand. Yet, unlike the complex infrastructure that the multichannel platform entails, a unified retail management software consolidates all retail operations on a single platform, overcoming operational inefficiencies and data inconsistencies that can emerge in the former approach. The simplicity of the unified software further ushers in the desired agility in operations and decision-making prowess. Significantly, with features like consolidated platforms and real-time data synchronization, which are hard to find in a multichannel platform, unified commerce software limits the chances of discrepancies and errors, elevating business growth and profits. 3. Unlocking Operational and POS Success with Unified Retailing As customer expectations shift and the retail environment matures, businesses worldwide are increasingly implementing unified retail management for enhanced POS strategies and peak financial gains. This transition ensures that separate channels don’t usher in frustrations with inconsistencies in customer experiences. Importantly, with online marketplace optimization tools for unified retailing, B2B businesses further stand to unlock operational and POS excellence, marked by: ● High Operational Efficiency Unified retail management systems streamline various retail operations, including merchandising, marketing, and customer relations, combining different aspects of retailing to reduce manual work and increase overall operational efficiency. It further improves inventory management and ensures that overstock situations at POS are averted. ● Process Simplification for Better Customer Experiences Whether it is simplifying crucial processes such as easy returns or ensuring seamless transactions via faster checkout and payment options, unified retail management builds trust and loyalty among customers by rendering them hassle-free experiences across all digital marketplaces and touchpoints. ● Integrated POS and Effortless Checkouts In a unified approach, efficient transaction processing is made possible by effortlessly integrating the POS system with inventory management. This allows real-time updates of inventory levels and integrated reporting for better decision-making. It also lets businesses add effective self-checkout options, encouraging higher purchases. ● Better Insights and Visibility With unified retail management systems, retailers gain greater visibility into their operations, as data and analytics are centralized. This centralization enables them to optimize POS strategies and view real-time information on variables like sales performance, customer behaviors, and stock levels. ● Personalized Selling Unified retail management systems easily consolidate customer data from different sources into a single, centralized database, allowing for personalized selling. They also enable B2B businesses to implement dynamic pricing, offer tailored recommendations at POS, and carry out targeted promotions based on such data, cultivating stronger customer relationships and overcoming inconsistencies. Companies that grow faster drive 40 percent more of their revenue from personalization than their slow-growing counterparts. [Source: McKinsey] ● Cost Saving Despite the initial investment, a transition to unified retailing promises marketplace optimization tools, which increase cost efficiency, curtail manual errors, and reduce the costs associated with handling separate channels and systems. ● E-commerce Integration Unified retail management software easily integrates with e-commerce platforms. It allows retailers to manage online storefronts, align data across different channels, and process online orders, ensuring smooth functioning and optimum profits. ● Omnichannel Capabilities With a unified approach, retailers could further organize omnichannel marketing campaigns, providing consistent offers, pricing, and messages across multiple touchpoints. This would also ensure customers get personalized recommendations at POS and promotions, regardless of their chosen channel. ● A True Competitive Advantage From enhanced flexibility and customer experience to robust security and supply chain resilience, the unified approach renders a true competitive advantage to retailers, enabling them to become industry leaders and grow their customer base effectively. 4. Top Companies Dealing in Unified Retailing Software With business optimization at the core, leading marketplace software providers are empowering businesses to attain success with the unified retailing approach. Here’s a list of the top companies that are rendering forward-looking unified retail solutions to businesses: 4.1 Tackle.io Founded by industry veterans, Tackle.io is a unified retail software provider that aims to simplify B2B software retail processes. Considering the present-day cloud era, Tackle.io offers an impressive platform to businesses, rendering them high earnings potential from cloud marketplaces and allowing them to launch products quickly without wide-ranging engineering resources. Offering a comprehensive Cloud GTM platform, Tackle.io aims to support various aspects of cloud-generated revenue for enterprise-level businesses, including co-selling and marketplace integration. It employs a data-driven approach to enhance customer satisfaction and increase profits. Significantly, its easy integration with hyperscale cloud ecosystems simplifies partner collaborations and automates co-selling workflows. 4.2 Anchanto Facilitating online sales and shipping for retailers, brands, and logistics companies, Anchanto is a notable unified retail management software provider headquartered in Singapore. The company offers a comprehensive technology stack to businesses and streamlines their retail operations through solid integration capabilities, data analytics, post-purchase services, etc., enabling them to achieve operational excellence. The company boasts advanced SaaS technology to offer retailers scalability, cost-effectiveness, and regular updates. Furthermore, with impressive integration with more than 150 POS systems, global marketplaces, ERPs, and web stores, Anchanto allows for real-time data access and enhanced decision-making. Correspondingly, it renders customized solutions to 3PL businesses and eliminates customers’ WISMO queries, ensuring high customer loyalty. 4.3 Logicbrocker Logicbroker is a leading multi-vendor commerce solution provider that links trading partners seamlessly, regardless of their integration methods. Offering a wide range of products, the company helps retailers enhance their brand presence by fostering connections and managing operations. Predominantly, the solution provider serves mid-market and enterprise manufacturers and retailers in different industries, including consumer electronics, health and wellness, home improvement, etc. The company’s distinct product onboarding center cuts down manual tasks, while its dropshipping solution helps retailers widen their product range without requiring additional warehousing space. Furthermore, with tools for more straightforward payment processing, split payments, dispute resolution, visibility, and control, the solution provider supports business development, ensuring security and regulatory compliance, including CCPA, SOC, and GDPR standards. 4.4 JungleWorks JungleWorks is a notable unified retailing software provider that renders no-code solutions to businesses wishing to manage hyperlocal operations like on-demand delivery or home services. It offers various solutions for faultless on-demand operations of companies of all sizes, from establishing online marketplaces to facilitating transactions and managing logistics. The company aims to help on-demand service providers foster enhanced customer engagement through personalized marketing campaigns and omnichannel capabilities. It streamlines fleet operations, ensuring robust vehicle tracking and monitoring of real-time driver activities. It also provides headless e-commerce solutions, enabling businesses to leverage limitless API-driven integrations and customization options. 4.5 Appscrip Powering mobile-first business models, Appscrip is a technology solution provider that caters to diverse businesses such as social, on-demand, shopping, messaging, discovery, etc., facilitating their technology management and modernizing their businesses through augmented reality, IoT, and telematics. With scalable, aesthetically appealing mobile apps, the solution provider is helping retailers expand their businesses by focusing on their products and ensuring high customer satisfaction. Correspondingly, the comprehensive solution provider offers end-to-end IT and development services to retailers, helping businesses through the whole product development cycle, from ideation to implementation. Furthermore, with its specialization in mobile-first models, dedicated POD teams, and impressive tech stack, it prioritizes user experiences, enabling businesses to launch their products rapidly, scale their businesses, and ensure high customer engagement through an intuitive interface. 4.6 NuORDER Lightspeed, a leading B2B platform provider, offers the NuORDER solution to businesses, which carries the right ingredients for retailing success. The comprehensive NuORDER software promises users compelling features like integrated payment solutions and virtual showrooms, simplifying wholesale transactions for brands and retailers worldwide. Acquired by Lightspeed in 2021, the software further facilitates automated workflows and data-driven decisions for B2B selling with integrations with over 120 POS systems, ERP, and PLM. Moreover, through its impressive attributes, NuORDER streamlines retail operations, allowing retailers to optimize inventory allocation, view unified catalogs, and work with teams across diverse brands and stores. The company’s strong suit lies in its ability to facilitate data-driven decision-making, allowing error reduction, enhanced control, and better business outcomes. With the platform’s easy compatibility with chain stores, department stores, and online retailers, NuORDER renders solutions for diverse retail environments, increasing order efficiency and fine-tuning range plans across all stores and departments. 4.7 CS-Cart CS-Cart is a leading e-commerce software that provides businesses with a self-hosted multivendor solution. Its open-source architecture allows retailers to customize and scale their e-commerce websites and caters to SMEs and enterprises. The solution has distinct features like payment dependencies and vendor-to-admin payments, which renders an excellent POS experience. Furthermore, the company offers tools for automating tasks, handling marketplace workflows, optimizing order processing and product management, and simplifying seller onboarding, which boost sales and augment retail operations. The company also provides easy integration with over 70 payment gateways and diverse payment options, implements comprehensive security measures, and ensures compliance with industry standards like GDPR and PCI DSS. 4.8 AppDirect Headquartered in San Francisco, AppDirect is a cutting-edge B2B subscription commerce platform provider that connects technology advisors, businesses, and providers to simplify retail processes associated with technology solutions. Correspondingly, the company aims to help enterprises collaborate successfully and gain high efficiency in the B2B technology sector. Notably, AppDirect's software offers multiple features to retailers, including a custom cloud marketplace, advanced merchandising tools, fast checkouts with diverse payment options, industry-specific solutions, and a catalog of over 300 pre-integrated SaaS and IaaS providers, which ensure tailored online marketplaces for businesses for enhanced customer experience and strong brand presence. 4.9 Convictional Recognized as a leading modern dropship platform provider, Convictional helps established retailers launch new dropship, cross-selling, and marketplace programs. With advanced tools for marketplace dominance, robust vendor management, and integration capabilities, it allows retailers to onboard and dropship with various brands, ensuring quicker assortment growth, limited onboarding time, and increased online sales. Convictional further allows retailers to expand their product range quickly without manual efforts and ensure smart decisions through data-driven insights. The company’s software boasts impressive collaboration tools, encouraging transparency and establishing a win-win situation for retailers and suppliers. Its impressive attributes also include automated payouts with flexible payment options, making for smooth invoicing and greater customer convenience. 4.10 Mirakl Founded in 2012, Mirakl is a leading technology partner promising digital growth to businesses worldwide through its innovative features. The company offers unmatched expertise and assistance to retailers through its comprehensive solutions for all operations, from implementation to development. With the ability to manage millions of API calls, SKUs, and stock updates, Mirakl promises retailers seamless digital business advancements and optimum profits. The company further boasts an impressive retail media experience, enabling businesses to monetize their platforms through targeted advertising. From launching platform businesses to maximizing product ranges, Mirakl effectively empowers enterprises to enhance their digital presence through impressive marketplace and dropship solutions. It also renders tailored solutions to industry-specific retailers, including fashion, grocery, health and beauty, and so on. 5. Summing Up Unified retail management promises B2B businesses the ability to outperform competitors in the market, serving as a driving force behind enhanced selling competencies. From ensuring excellent customer experiences to streamlining operations and enabling data-driven decision-making, the marketplace software platform for unified retail empowers businesses by increasing their efficiencies, reducing costs, and helping them meet their business goals. Importantly, with the retail sector quickly transforming, companies investing in unified retail management software firmly set themselves up for sustained growth and business excellence in the digital marketplace.

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POS Solutions

Harnessing Retail POS Power: Boosting Sales and Streamlining Ops

Article | April 4, 2024

Explore the transformative impact of retail POS systems on sales and operations, harnessing the power of cutting-edge technology and POS data analysis for accelerated growth. Contents 1. Empowering Retail Decisions: Transformative POS Solutions 2. Leveraging POS Analytics for Business Growth 3. Key Players in POS Industry 3.1 eHopper 3.2 Emperium POS 3.3 ETP Group 3.4 COMBASE USA 3.5 Evosus 3.6 Total Merchant Services 3.7 EPOS Now 3.8 H&L POS 3.9 Smartpay New Zealand 3.10 CitiXsys - iVend Retail 4. POS Compliance and Security: Addressing PCI DSS Requirements 1 Empowering Retail Decisions: Transformative POS Solutions The advent of sophisticated POS systems marks a departure from traditional operational approaches, inviting retail executives to explore the potential of data-driven decision-making and contactless payments. By harnessing real-time insights into consumer behavior, inventory levels, and sales patterns, businesses can fine-tune their strategies to meet market demands. According to a report by GlobeNewswire, Market.us forecasted that the global Point of Sale software market will escalate from $21.1 billion in 2023 to $74.7 billion by 2032, marking a CAGR of 15.1% from 2022 to 2032, driven by the increasing adoption of cloud-based systems, mobile POS solutions, and innovative payment technologies. The dynamic capability of POS solutions not only boosts sales, but also enhances operational efficiency, enabling a seamless integration of online and offline retail experiences. POS technologies optimize inventory management and sales strategies, and also offer personalized shopping experiences to customers. AI algorithms analyze vast amounts of data to predict consumer behavior, tailor recommendations, and automate stock replenishment, ensuring businesses stay ahead of market demands. In an era when customer experience is vital, the ability to tailor services and recommendations based on precise data analytics is invaluable. Personalization fosters loyalty and propels sales growth, establishing a direct link between technology adoption and revenue generation. Biometric authentication technology, including fingerprint and facial recognition, has enhanced the security and efficiency of POS transactions. This advancement ensures a seamless and secure checkout process, fostering trust and convenience for customers. Another critical advantage of modern POS systems is their role in streamlining inventory management. The real-time tracking features minimize the risks of stockouts and overstocking, thereby optimizing inventory levels and reducing operational costs. Such efficiency ensures product availability and also contributes to a more sustainable model by minimizing waste for any business owner. In the context of financial management, POS systems offer robust reporting tools that provide executive teams with a clear overview of their financial health. The ability to access comprehensive reports on sales, expenses, and profit margins supports informed financial planning and strategy development. This level of financial visibility is essential for sustaining growth and navigating the complexities of retail operations. The integration of retail POS systems with other business tools further amplifies their value. Seamless connectivity with CRM platforms, ecommerce merchandising solutions, and inventory management systems creates a unified operational ecosystem. This integration facilitates a cohesive approach to retail management, enhancing efficiency across all levels of the organization. 2 Leveraging POS Analytics for Business Growth Point of Sale systems collect data from customer payments—ranging from inventory status to consumer habits—providing a wealth of information that, when analyzed effectively, can unlock new avenues for enhancing sales, streamlining operations, and improving customer satisfaction. As per the Commerce Trends 2023 report by shopifyplus, customers return 20-30% of online purchases, compared to only 8–10% of in-store purchases. With such growing risks and fierce competition in both online and offline marketspaces, embracing POS data analysis can help businesses transform their retail operations in multiple ways. Key Applications of POS Data Analysis 2.1 Inventory Management Predicting Demand: Through meticulous analysis of sales trends and seasonal fluctuations, retail POS data helps in forecasting demand with precision. This foresight enables optimal stock levels, ensuring readiness to meet consumer needs while avoiding the pitfalls of overstocking. Identifying Product Trends: Retail POS data analysis shines a light on sales performance, highlighting hot-selling items for strategic procurement. It also flags underperforming products, guiding promotional efforts or suggesting clearance to make room for more profitable items. Manage Multi-location Inventory: For businesses with multiple outlets, POS data provides insights into the distribution of stock across locations, facilitating efficient inventory allocation and inter-store transfers. 2.2 Enhancing Customer Experience Tailored Marketing Strategies: POS data reveals deep insights into customer preferences and buying patterns, enabling personalized marketing campaigns. By understanding the nuances of customer behavior, retailers can craft messages that resonate, enhancing engagement and loyalty. Optimized Product Assortment: Analyzing POS data helps retailers understand which products appeal to their customer base. This knowledge allows for the curation of an optimized product mix, improving the shopping experience and boosting sales. 2.3 Streamlining Operations for Peak Efficiency Operational Decision-Making: POS data analysis provides a foundation for informed operational decisions, from staffing levels to store layout optimization. By understanding sales patterns, retailers can allocate resources more effectively, enhancing overall efficiency. Supply Chain Optimization: Detailed insights into sales trends and inventory levels from POS data facilitate a more streamlined supply chain. Retailers can adjust ordering patterns and delivery schedules to match demand, reducing costs and improving product availability. 2.4 Driving Sales Dynamic Pricing Strategies: Leveraging POS data, retailers can implement dynamic pricing strategies, adjusting prices based on demand, competitor pricing, and inventory levels. This flexibility can lead to increased sales and margins. Promotion Effectiveness: By analyzing the impact of past promotions on sales and inventory, POS data extracted from the best POS system helps retailers design more effective promotional campaigns. Understanding which promotions resonate with customers enables a more strategic approach to sales events. 2.5 Advancing Retail Forecasting and Trend Analysis: Advanced POS data analysis techniques enable retailers to identify emerging trends and forecast future sales. This predictive capability allows for proactive adjustments to strategy, staying ahead of market shifts. Customer Loyalty Programs: Data from retail POS systems can be used to enhance customer loyalty programs, offering rewards that truly appeal to the customer base. By analyzing purchase history, retailers can tailor rewards, encouraging repeat business and fostering a strong connection with their customers. The ability to analyze and act on POS data can be a strategic imperative for retail executives. From inventory management to customer engagement, and operational efficiency to sales growth, the applications of POS data analysis are vast and varied. By harnessing this powerful tool, retailers can survive and thrive in the competitive retail landscape, delivering exceptional value to customers while achieving their business objectives through a POS solution that suits their business model. In this journey towards retail excellence, POS data analysis is not just an option but a necessity. It is the key to tapping into the full potential of retail operations, providing a clear path to enhanced performance and sustained growth. For retail executives, the message is clear: embrace POS data analysis and transform your retail operation into a data-driven powerhouse. 3 Key Players in POS Industry From cloud-based solutions that offer flexibility and scalability, to robust systems designed for the high demands of larger enterprises, the market is filled with POS software options tailored to meet the unique needs of every business. From simple payment processing solution to high-end POS solutions for sprawling enterprises in need of a comprehensive sales management system, the power of an effective POS system cannot be overstated. Our list of top POS system companies showcases the best the industry has to offer. Dive into our carefully curated selection to discover the providers at the forefront of POS technology, each bringing innovative features and reliable support to elevate business operations. 3.1 eHopper Specializing in POS systems, eHopper offers a holistic suite of services including necessary hardware, merchant services integration, and unwavering live support. Its dedication to empowering small businesses is evident through its comprehensive solutions designed to minimize operating costs and amplify profits. This relentless pursuit of excellence in service, support, and technology makes eHopper a trusted partner for small businesses striving for growth and efficiency. At the core of eHopper’s philosophy is the belief that small businesses deserve robust and intuitive management systems that are both affordable and effective. The company takes pride in its ability to deliver these systems, coupled with the hardware and merchant services integration that small businesses critically need. It's this combination of technology and support that enables eHopper to stand out in the crowded POS marketplace, providing a lifeline for small businesses seeking to thrive in competitive environments. The value proposition offered by eHopper extends beyond mere transactions. It encompasses a genuine partnership with small businesses, fostering an environment where operational challenges are met with innovative solutions. 3.2 Emperium POS Emperium POS, a product of E-Novations London Ltd, has solidified its position as a leading provider of retail and hospitality solutions since its inception in 2000. With its roots firmly planted in London, Emperium POS has expanded its reach across the UK, catering to a diverse clientele from large enterprises to small businesses. Renowned for its ability to manage stocks, staff, and enhance customer service, Emperium POS stands out as a top choice for businesses seeking comprehensive management solutions. Its commitment to generating profit for its clients underscores its role as an indispensable tool in today’s competitive retail and hospitality landscapes. The distinct advantage of Emperium POS lies in its versatility and adaptability to the needs of various businesses. As Emperium POS continues to evolve, its focus remains steadfast on empowering businesses with the tools necessary for success. By embracing innovation and prioritizing client satisfaction, Emperium POS exemplifies excellence in retail and hospitality management solutions. 3.3 ETP Group With its roots spread across 24 countries, ETP Group stands as a titan in the omnichannel retail software domain, catering to market leaders in the Asia Pacific, India, and the Middle East. ETP's comprehensive suite of solutions, including POS, CRM, and Supply Chain Management, underscores its capability to orchestrate seamless retail experiences across channels. The company's commitment to excellence is demonstrated through the successful execution of over 500 enterprise projects, impacting more than 35,000 stores for over 300 distinguished brands. ETP's unparalleled ability to deliver consistent, enterprise-grade solutions cements its status as a key player in the retail software industry. ETP Group's proposition is unique in its relentless focus on creating long-term strategic partnerships. This approach, coupled with an extensive solution portfolio that encompasses every facet of retail operations, from marketing campaigns to analytics, provides retailers with the tools necessary to navigate the complexities of the modern retail environment. 3.4 COMBASE USA COMBASE USA, the mastermind behind KORONA POS, champions a cutting-edge cloud solution that caters to the diverse needs of local and franchise operations worldwide. Its commitment to customization and a wide array of integrations enables COMBASE to serve a spectrum of clients, from retail to event management. With an attractive offering that includes no contracts, fees, or penalties, and a 60-day money-back guarantee, COMBASE makes it effortless for businesses to adopt its solutions. This approach, combined with over 20 years of experience in crafting innovative POS software, ensures that clients receive solutions that are effective and tailored to enhance business performance. KORONA POS stands as a testament to COMBASE's dedication to innovation and quality. The software's cloud-based nature ensures that businesses have access to real-time data and insights, allowing for informed decision-making and enhanced operational efficiency. COMBASE's commitment to their clients extends beyond software delivery; it provides a comprehensive support system, including a dedicated product specialist to guide businesses through the features and benefits of KORONA POS. With thousands of clients benefiting from its technology, COMBASE USA continues to drive innovation in the POS space, offering solutions that are not just solutions but catalysts for business growth and efficiency. 3.5 Evosus Since its inception in 2001, Evosus has been at the forefront of delivering comprehensive business solutions tailored for the retail and service sectors. With a focus on eliminating the reliance on paper-based systems, spreadsheets, and multiple applications, Evosus has revolutionized the way businesses operate. Its flagship offering, LOU, a cloud-based Enterprise Resource Planning (ERP) software, encompasses a wide range of functionalities including POS systems, service management, and inventory management. This all-in-one platform is designed to streamline operations, reduce complexities, and enable businesses to focus on growth and delivering exceptional services. Evosus distinguishes itself through its commitment to understanding the unique needs of the retail and service industries. By continuously innovating and adapting its offerings, Evosus ensures that businesses have access to the latest tools and technologies to stay competitive. The integration of various business processes into a single platform enhances efficiency and provides a seamless experience for both businesses and their customers. 3.6 Total Merchant Services Founded in 1996, Total Merchant Services has grown to be a guiding light for over 500,000 small-and-medium-sized businesses in navigating the complex world of credit and debit card payment processing. With a dedication to fostering business growth, Total Merchant Services offers a suite of payment processing tools designed to be both cost-effective and user-friendly. From complimentary credit card terminals to innovative storefront and mobile POS systems, the company strives to equip merchants with the technology they need to thrive in the digital age. Their commitment to providing merchants with exceptional transaction reporting, business management tools, and round-the-clock support epitomizes their mission to empower businesses to succeed. By offering free credit card terminals and a selection of POS systems that cater to various business needs, Total Merchant Services ensures that businesses of all sizes have access to the essential tools for payment processing. This approach democratizes the ability to process payments efficiently and encourages business growth by reducing overhead costs associated with payment processing. Furthermore, Total Merchant Services' dedication to providing unparalleled support to merchants underscores its role as a partner in success, rather than just a service provider. 3.7 EPOS Now With a foundation built on understanding the unique challenges faced by small businesses, Epos Now has evolved into a global leader in POS and payment systems, trusted by thousands of businesses worldwide. Its solutions are designed not just to facilitate transactions but to ignite growth and supercharge profits, making it an important partner in any business's journey towards success. The genesis of Epos Now is rooted in a real-world understanding of the hurdles businesses face with traditional till systems. Founded with the aim to revolutionize POS technologies, Epos Now has grown from a small initiative in Norwich, UK, to a global powerhouse. This growth is a reflection of their commitment to innovation and customer-centric solutions that resonate with businesses across the globe. By providing tools that effectively tailored to meet the unique needs of each business, Epos Now empowers businesses to overcome operational challenges and achieve their growth objectives. 3.8 H&L POS H&L POS has dedicated over three decades to mastering the art of providing fully integrated Hospitality POS systems that turn every transaction into a profitable opportunity. With a presence in every capital city in Australia, H&L offers unparalleled national coverage, ensuring that help is always at hand, regardless of where a hospitality venue is located. Its commitment to innovation and efficiency has made H&L the go-to choice for many multi-award-winning venues, who rely on their systems to increase profitability and streamline operations. The strength of H&L lies in its understanding of the hospitality industry's unique needs and challenges. By offering tools that address these challenges head-on, H&L enables venues to operate more efficiently and profitably. Its integrated system covers everything from transaction processing to inventory management, providing a comprehensive solution that enhances every aspect of hospitality management. H&L’s focus remains on helping clients achieve their business goals. 3.9 Smartpay New Zealand Smartpay Holdings Limited, trading as Smartpay, is the leading force in the EFTPOS provider landscape across Australia and New Zealand. Boasting over 25,000 merchants and approximately 35,000 EFTPOS terminals, Smartpay stands as the largest independent provider in the region. Smartpay's innovative approach challenges traditional payment spaces, offering bespoke payment solutions tailored to meet the unique needs of business owners, thereby redefining the standards of customer payment experiences. At the heart of Smartpay's vision is a commitment to being the preferred payments partner by enhancing customer experiences across all touchpoints. This vision is realized through the provision of secure and feature-rich EFTPOS terminals, designed to ensure that merchants can take payments anywhere, anytime, seamlessly. Smartpay's dedication to adding value extends beyond their customers to encompass their employees, investors, and the wider community, demonstrating a holistic approach to business operations and community engagement. 3.10 CitiXsys - iVend Retail iVend Retail by CitiXsys stands as a beacon of innovation in the retail management solutions space, delivering comprehensive cloud-based solutions that empower retailers worldwide. With a user base spanning over 90 countries, iVend Retail's SaaS platform is a testament to its global impact and the trust it has garnered from retailers seeking to enhance customer experiences across the shopper journey. The integration capabilities of iVend Retail, including seamless connections to Magento Commerce, Sage, Microsoft Dynamics, SAP Business One, and more, exemplify its versatility and commitment to facilitating retail excellence. By covering essential retail operations from point of sale to digital passes and analytics, iVend Retail ensures that retailers have access to a unified solution that addresses the entirety of the retail process. This comprehensive approach to retail management underscores CitiXsys's dedication to innovation and excellence in serving the retail industry. As iVend Retail continues to evolve, its focus on empowering retailers through technology solidifies its position as a leading solution provider in the retail sector. The platform's ability to adapt to the changing needs of retailers and its customers ensures that iVend Retail remains at the forefront of retail management solutions. 4 POS Compliance and Security: Addressing PCI DSS Requirements Central to the implementation of POS systems is the protection of business data, especially payment card data. By adhering to the Payment Card Industry Data Security Standard (PCI DSS) requirements, organizations can significantly reduce the risk of data breaches and fraud. The significance of PCI DSS compliance extends beyond merely fulfilling a regulatory mandate; it is a fundamental aspect of an organization's security framework, pivotal in fostering trust amongst consumers. PCI DSS applies to all entities involved in payment card processing, including merchants, processors, acquirers, issuers, and service providers. The PCI DSS encompasses 12 major requirements that establish a standardized approach for protecting cardholder data. PCI DSS outlines different levels of compliance based on the volume of transactions a company processes over a 12-month period. These levels dictate the rigor and frequency of assessments required to ensure that the company meets PCI DSS standards. As of Q1 2024, PCI DSS v4.0 is set to go into effect. This update introduces new requirements and modifies existing ones to address emerging threats and technologies in payment security. Organizations are encouraged to familiarize themselves with these changes well in advance to ensure seamless compliance. Achieving and maintaining compliance can be challenging, especially for small to medium-sized businesses, due to the complexities and costs involved. But by addressing the requirements, businesses can significantly reduce their risk of data breaches and enhance their security posture, ultimately protecting themselves and their customers from the financial and reputational damages associated with payment card fraud. Continuous innovation in POS technology, coupled with a steadfast commitment to compliance and security, will undoubtedly serve as the cornerstone for retail success. Retailers who leverage these tools will carve out a sustainable path toward growth and profitability. The choice of a POS system, therefore, transcends operational necessity, becoming a strategic decision that shapes the foundation of a retail business's success.

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Spotlight

Ralph Lauren

Ralph Lauren, whose name is synonymous with American lifestyle, timeless design and impeccable quality, is a cultural icon who has built the Ralph Lauren Corporation into one of the most successful companies in the world. As the first designer to produce a complete lifestyle vision, Mr. Lauren created a global brand exemplified by style, sophistication and the utmost attention to detail. Today, the Company is a leader in the design, marketing and distribution of premium lifestyle products in four categories: apparel, home, accessories and fragrances.

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POS Retail

Leading Wireless Retail Platform Provider Real Time Technologies Continues Growth and Expansion With Acquisition of Your Ware Software

Real Time Technologies (RT²) | January 24, 2024

Real Time Technologies, Inc (RT²), the largest enterprise front-end software platform serving Fortune 500 companies in the U.S. wireless industry, announced today its acquisition of Your Ware Software, a provider of customized business intelligence, sales, and compensation reporting for the wireless retail postpaid channel. Trusted by tier-one telecom carriers to provide retail activation, point-of-sale (POS), payments, business intelligence, and inventory management solutions, RT²'s acquisition of Your Ware Software adds key capabilities to its burgeoning retail wireless store solutions, enabling further expansion into postpaid channels for customers. The purchase is expected to add access to another 4,000 postpaid locations for RT²'s industry-leading wireless retail platform, setting the company up for another banner year in 2024. "The acquisition of Your Ware significantly expands RT²'s presence in the postpaid retail environment and adds to our long-standing success as the leading enterprise POS and Payments provider in prepaid wireless channels," said Omar Azrag, CEO of RT². "The Your Ware team has similar DNA to RT² and brings a world-class level of service specializing in building and deploying customized solutions for the postpaid channel. We are thrilled to have them part of the RT2 family," says Ali Koumaiha, Founder & CPO of RT². "For 22 years, Your Ware Software has designed POS, inventory management, and commission-tracking software for authorized retailers representing tier-one U.S. telecom carriers. Our team of world-class developers and engineers are excited to join the RT² family and continue to serve our customers with the industry-leading products and services they've come to expect. This deal is a triumph for our employees and our customers," says Chris Jones, CEO of Your Ware Software. Neither party disclosed the terms of the deal at this time, and it will remain confidential. In August of 2022, RT² acquired IAS, formerly Qpay from InComm Payments, specializing in customizable payment and technology solutions and the payment processor of choice for retailers, master agents and wireless carriers. RT² has since transformed and simplified the payment offering with an industry-first service model, much to the delight of their long-term customers. About Real Time Technologies (RT²) RT² offers the most flexible cutting-edge Retail Management Solutions that encompass POS, inventory management, payment services, frontline employee management & engagement, business intelligence, and digital automation tools for the wireless industry. RT² support Fortune 500 companies unify their customer experience and remove pain points across multiple retail touch points. Now serving over 14,000 retail locations across the US, Territories, and Canada. RT² prides itself on fostering a family culture and a dynamic work environment where team members are set up to make meaningful contributions across the organization. Learn more at www.rt2.com.

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POS Solutions

XY Retail Introduces Cutting-Edge Order Management System for Luxury Retailers

XY Retail | January 08, 2024

XY Retail, a leader in innovative retail solutions, today announces the launch of its latest product, an advanced Order Management System (OMS) that comes fully pre-integrated with the XY Point of Sale (POS) and Clienteling solutions. In response to evolving retailer needs, XY Retail has engineered a comprehensive OMS that not only streamlines order processing but also works seamlessly with the existing XY POS and Clienteling systems. This integrated approach marks a significant leap forward in providing retailers with a unified platform to enhance operational efficiency, customer engagement, and overall business performance. The XY Retail OMS offers: End-to-End Integration: The XY OMS is intricately woven into the fabric of the XY POS and Clienteling systems, fostering a holistic retail ecosystem. This end-to-end integration ensures a fluid and synchronized customer experience across all touchpoints. Effortless Order Processing: With a user-friendly interface, the OMS simplifies and accelerates order management, from initiation to fulfillment. Retailers can now seamlessly track and fulfill customer orders with precision. Real-Time Inventory Visibility: Leveraging the synergy with the XY POS, the OMS provides real-time visibility into inventory levels. This empowers retailers to optimize stock, minimize overstock or stockouts, and enhance overall inventory management. Clienteling Enhancement: The integrated OMS elevates the clienteling experience by consolidating customer information from POS transactions and order history. Sales associates can access a comprehensive view of customer interactions, preferences, and purchase history, enabling personalized and targeted engagement. Data-Driven Decision Making: Harnessing the power of interconnected systems, the XY Retail OMS enables data-driven decision-making. Retailers can gain valuable insights into customer behavior, inventory trends, and sales performance, facilitating strategic planning and business growth. "We're excited to introduce our integrated Order Management System, marking a significant step in advancing retail operations,” said Susan Jeffers, CEO of XY Retail. “By seamlessly merging order management with our POS and Clienteling systems, we provide retailers with a powerful tool to navigate the complexities of modern commerce efficiently and strategically. This integration underscores our commitment to delivering innovative solutions, enhancing operational efficiency, and empowering our clients to stay ahead in a dynamic industry." About XY Retail XY Retail is a trailblazer in the world of unified commerce solutions, revolutionizing the retail landscape with cutting-edge technology and innovation. Our microservices based, API-first, cloud-native platform seamlessly and vertically integrates mobile point of sale, order management, clienteling, and omnichannel capabilities, empowering global brands to deliver unparalleled customer experiences. With a commitment to excellence and a vision for the future of retail, XY Retail is at the forefront of shaping the next generation of innovative and dynamic commerce.

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POS Retail

GK Announces GK Engage, a Highly Personalized Loyalty Solution for Any Retail Touch Point Including Mobile Devices and Point-of-Sale

Business Wire | September 28, 2023

GK today announced its latest solution, GK Engage, a modern, comprehensive and AI-powered loyalty program for every omnichannel retail touch point. This solution empowers retailers to create highly contextualized and personalized outreach including messaging, discounts and rewards that improve customer lifetime value and enrich a retailer’s competitive differentiation. GK Engage was announced at GK’s first-ever Retail Innovation Summit for the Americas, which is taking place Sept. 25-26 in Raleigh, North Carolina. Attendees can view GK Engage, alongside other GK solutions, at the newly unveiled GK Customer Experience Center. GK is a world leader in point-of-sale (POS) technology and, as a result, its product team has talked with retailers who wanted more out of their loyalty systems. To fill this gap, GK developed GK Engage, a modern take on loyalty. The solution draws inspiration from two successful GK solutions, MCA, GK’s mobile loyalty program, and T+ Loyalty. These predecessor technologies have serviced more than one billion transactions per year for over six million registered users. Now, GK Engage customers will reap these benefits at scale using one comprehensive platform that works across a diverse range of online and in-store retail touch points. GK Engage provides retailers with real-time, AI-driven, personalized loyalty offers that surprise and delight customers. The complete solution creates loyalty tiers that automatically track all customer interactions and generate relevant campaigns to safeguard long-term retailer relationships and customer lifetime value. GK Engage can be integrated with merchandise master data and customer data to ensure all recommendations, promotions, coupons and more are beneficial to the individual customer, as well as the retailer’s current inventory availability and financial goals. What’s more, GK Engage is already integrated into GK’s OmniPOS solution across all touch points including traditional POS, self-checkout kiosks, mobile, and frictionless store technology like GK GO. “GK Engage was created for any retailer, regardless of where they are in their loyalty journey,” said Michael Jaszczyk, chief digital transformation officer, GK and CEO, GK Americas. “The solution is extremely flexible. For some retailers, GK Engage will serve as a complete solution, while others may integrate the solution into a CRM or an existing customer offer system. I look forward to presenting GK Engage alongside our other innovative solutions at the now unveiled GK Customer Experience Center.” Today and tomorrow, GK customers and partners from across the U.S., Latin America and Canada are gathering at GK’s US headquarters in Raleigh, North Carolina to take part in the 2023 GK Retail Innovation Summit. In addition to hearing from renowned retail experts like Greg Buzek, founder and president, IHL Group, attendees can visit GK’s new Customer Experience Center. The center showcases GK technology and allows viewers to envision a modern, efficient and exceptional shopper experience across various key touch points including the point-of-sale, the fuel pump and the e-commerce site. At the Customer Experience Center, prospective retail customers can hear from solution experts who will help them to design the best solution deployment for their end-customers. The technology featured in the center includes GK Engage, GK OmniPOS, self check-out, GK Drive, GK GO, GK AIR (artificial intelligence for retail) and fraud prevention solutions from Fujitsu, which invested in GK as a strategic investor earlier this year. About GK GK breaks down the barriers to unified commerce with its open CLOUD4RETAIL platform and a broad portfolio based on it, like OmniPOS for point of sale, mobile POS, mobile customer engagement and a full range of store/back-office solutions. The company is a recognized leader in omnichannel retail, offering a single, global software platform for all retail formats and touch points. Ten of the Top 50 retailers worldwide rely on GK, and GK is the fastest growing global POS provider in new installations over the last three years. For more information, visit www.gk-software.com.

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POS Retail

Leading Wireless Retail Platform Provider Real Time Technologies Continues Growth and Expansion With Acquisition of Your Ware Software

Real Time Technologies (RT²) | January 24, 2024

Real Time Technologies, Inc (RT²), the largest enterprise front-end software platform serving Fortune 500 companies in the U.S. wireless industry, announced today its acquisition of Your Ware Software, a provider of customized business intelligence, sales, and compensation reporting for the wireless retail postpaid channel. Trusted by tier-one telecom carriers to provide retail activation, point-of-sale (POS), payments, business intelligence, and inventory management solutions, RT²'s acquisition of Your Ware Software adds key capabilities to its burgeoning retail wireless store solutions, enabling further expansion into postpaid channels for customers. The purchase is expected to add access to another 4,000 postpaid locations for RT²'s industry-leading wireless retail platform, setting the company up for another banner year in 2024. "The acquisition of Your Ware significantly expands RT²'s presence in the postpaid retail environment and adds to our long-standing success as the leading enterprise POS and Payments provider in prepaid wireless channels," said Omar Azrag, CEO of RT². "The Your Ware team has similar DNA to RT² and brings a world-class level of service specializing in building and deploying customized solutions for the postpaid channel. We are thrilled to have them part of the RT2 family," says Ali Koumaiha, Founder & CPO of RT². "For 22 years, Your Ware Software has designed POS, inventory management, and commission-tracking software for authorized retailers representing tier-one U.S. telecom carriers. Our team of world-class developers and engineers are excited to join the RT² family and continue to serve our customers with the industry-leading products and services they've come to expect. This deal is a triumph for our employees and our customers," says Chris Jones, CEO of Your Ware Software. Neither party disclosed the terms of the deal at this time, and it will remain confidential. In August of 2022, RT² acquired IAS, formerly Qpay from InComm Payments, specializing in customizable payment and technology solutions and the payment processor of choice for retailers, master agents and wireless carriers. RT² has since transformed and simplified the payment offering with an industry-first service model, much to the delight of their long-term customers. About Real Time Technologies (RT²) RT² offers the most flexible cutting-edge Retail Management Solutions that encompass POS, inventory management, payment services, frontline employee management & engagement, business intelligence, and digital automation tools for the wireless industry. RT² support Fortune 500 companies unify their customer experience and remove pain points across multiple retail touch points. Now serving over 14,000 retail locations across the US, Territories, and Canada. RT² prides itself on fostering a family culture and a dynamic work environment where team members are set up to make meaningful contributions across the organization. Learn more at www.rt2.com.

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POS Solutions

XY Retail Introduces Cutting-Edge Order Management System for Luxury Retailers

XY Retail | January 08, 2024

XY Retail, a leader in innovative retail solutions, today announces the launch of its latest product, an advanced Order Management System (OMS) that comes fully pre-integrated with the XY Point of Sale (POS) and Clienteling solutions. In response to evolving retailer needs, XY Retail has engineered a comprehensive OMS that not only streamlines order processing but also works seamlessly with the existing XY POS and Clienteling systems. This integrated approach marks a significant leap forward in providing retailers with a unified platform to enhance operational efficiency, customer engagement, and overall business performance. The XY Retail OMS offers: End-to-End Integration: The XY OMS is intricately woven into the fabric of the XY POS and Clienteling systems, fostering a holistic retail ecosystem. This end-to-end integration ensures a fluid and synchronized customer experience across all touchpoints. Effortless Order Processing: With a user-friendly interface, the OMS simplifies and accelerates order management, from initiation to fulfillment. Retailers can now seamlessly track and fulfill customer orders with precision. Real-Time Inventory Visibility: Leveraging the synergy with the XY POS, the OMS provides real-time visibility into inventory levels. This empowers retailers to optimize stock, minimize overstock or stockouts, and enhance overall inventory management. Clienteling Enhancement: The integrated OMS elevates the clienteling experience by consolidating customer information from POS transactions and order history. Sales associates can access a comprehensive view of customer interactions, preferences, and purchase history, enabling personalized and targeted engagement. Data-Driven Decision Making: Harnessing the power of interconnected systems, the XY Retail OMS enables data-driven decision-making. Retailers can gain valuable insights into customer behavior, inventory trends, and sales performance, facilitating strategic planning and business growth. "We're excited to introduce our integrated Order Management System, marking a significant step in advancing retail operations,” said Susan Jeffers, CEO of XY Retail. “By seamlessly merging order management with our POS and Clienteling systems, we provide retailers with a powerful tool to navigate the complexities of modern commerce efficiently and strategically. This integration underscores our commitment to delivering innovative solutions, enhancing operational efficiency, and empowering our clients to stay ahead in a dynamic industry." About XY Retail XY Retail is a trailblazer in the world of unified commerce solutions, revolutionizing the retail landscape with cutting-edge technology and innovation. Our microservices based, API-first, cloud-native platform seamlessly and vertically integrates mobile point of sale, order management, clienteling, and omnichannel capabilities, empowering global brands to deliver unparalleled customer experiences. With a commitment to excellence and a vision for the future of retail, XY Retail is at the forefront of shaping the next generation of innovative and dynamic commerce.

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POS Retail

GK Announces GK Engage, a Highly Personalized Loyalty Solution for Any Retail Touch Point Including Mobile Devices and Point-of-Sale

Business Wire | September 28, 2023

GK today announced its latest solution, GK Engage, a modern, comprehensive and AI-powered loyalty program for every omnichannel retail touch point. This solution empowers retailers to create highly contextualized and personalized outreach including messaging, discounts and rewards that improve customer lifetime value and enrich a retailer’s competitive differentiation. GK Engage was announced at GK’s first-ever Retail Innovation Summit for the Americas, which is taking place Sept. 25-26 in Raleigh, North Carolina. Attendees can view GK Engage, alongside other GK solutions, at the newly unveiled GK Customer Experience Center. GK is a world leader in point-of-sale (POS) technology and, as a result, its product team has talked with retailers who wanted more out of their loyalty systems. To fill this gap, GK developed GK Engage, a modern take on loyalty. The solution draws inspiration from two successful GK solutions, MCA, GK’s mobile loyalty program, and T+ Loyalty. These predecessor technologies have serviced more than one billion transactions per year for over six million registered users. Now, GK Engage customers will reap these benefits at scale using one comprehensive platform that works across a diverse range of online and in-store retail touch points. GK Engage provides retailers with real-time, AI-driven, personalized loyalty offers that surprise and delight customers. The complete solution creates loyalty tiers that automatically track all customer interactions and generate relevant campaigns to safeguard long-term retailer relationships and customer lifetime value. GK Engage can be integrated with merchandise master data and customer data to ensure all recommendations, promotions, coupons and more are beneficial to the individual customer, as well as the retailer’s current inventory availability and financial goals. What’s more, GK Engage is already integrated into GK’s OmniPOS solution across all touch points including traditional POS, self-checkout kiosks, mobile, and frictionless store technology like GK GO. “GK Engage was created for any retailer, regardless of where they are in their loyalty journey,” said Michael Jaszczyk, chief digital transformation officer, GK and CEO, GK Americas. “The solution is extremely flexible. For some retailers, GK Engage will serve as a complete solution, while others may integrate the solution into a CRM or an existing customer offer system. I look forward to presenting GK Engage alongside our other innovative solutions at the now unveiled GK Customer Experience Center.” Today and tomorrow, GK customers and partners from across the U.S., Latin America and Canada are gathering at GK’s US headquarters in Raleigh, North Carolina to take part in the 2023 GK Retail Innovation Summit. In addition to hearing from renowned retail experts like Greg Buzek, founder and president, IHL Group, attendees can visit GK’s new Customer Experience Center. The center showcases GK technology and allows viewers to envision a modern, efficient and exceptional shopper experience across various key touch points including the point-of-sale, the fuel pump and the e-commerce site. At the Customer Experience Center, prospective retail customers can hear from solution experts who will help them to design the best solution deployment for their end-customers. The technology featured in the center includes GK Engage, GK OmniPOS, self check-out, GK Drive, GK GO, GK AIR (artificial intelligence for retail) and fraud prevention solutions from Fujitsu, which invested in GK as a strategic investor earlier this year. About GK GK breaks down the barriers to unified commerce with its open CLOUD4RETAIL platform and a broad portfolio based on it, like OmniPOS for point of sale, mobile POS, mobile customer engagement and a full range of store/back-office solutions. The company is a recognized leader in omnichannel retail, offering a single, global software platform for all retail formats and touch points. Ten of the Top 50 retailers worldwide rely on GK, and GK is the fastest growing global POS provider in new installations over the last three years. For more information, visit www.gk-software.com.

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