Changes in retail return policies

| February 28, 2019

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Changes in the retail landscape are resulting in unexpected issues for customers. Generally, a store can set up any return policy it wants, whether it is "all sales final", "merchandise credit only", or "all returns in 30 days."It is not unreasonable, however, to require customers to provide a sales slip or gift receipt to establish where and when the item was purchased, and at what price.

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Glossier, Inc.

Glossier, Inc. is a direct-to-consumer beauty company that leverages content and community to power a superior shopping experience. Our skincare, makeup, body, and fragrance products are sold in the United States, Canada, and the United Kingdom directly through www.glossier.com and in our New York City showroom. Glossier, Inc. was founded in 2014 by Founder & CEO Emily Weiss, has over 150 employees across three countries, and $86M in total venture capital funding.

OTHER ARTICLES

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Spotlight

Glossier, Inc.

Glossier, Inc. is a direct-to-consumer beauty company that leverages content and community to power a superior shopping experience. Our skincare, makeup, body, and fragrance products are sold in the United States, Canada, and the United Kingdom directly through www.glossier.com and in our New York City showroom. Glossier, Inc. was founded in 2014 by Founder & CEO Emily Weiss, has over 150 employees across three countries, and $86M in total venture capital funding.

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