Bridging Retail’s Digital Transformation Gap

GRAHAM PARKER | May 6, 2019

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Retailers are investing in impressive new technologies to enhance the customer experience. Nike’s flagship store in New York, House of Innovation, provides an innovative shopping experience in which shoppers can create customized products by making personal selections from a variety of different laces, fabrics and decals. When the customer has made their choices, they can confirm the order and make payment while still in-store, and later collect their goods from a personalized in-store locker — with the entire process executed directly from their smartphone!

Spotlight

Tesco Bengaluru

Tesco Bengaluru is the operations and technology centre for Tesco worldwide. Tesco Bengaluru builds technology products and platforms, design stores and manages Finance and Retail Operations. It was set up in May 2004 to enable standardisation and build centralised capabilities and competencies which can be leveraged across the Tesco Group. Headed by Sumit Mitra as CEO - Tesco Business Services, in India - the range of work done here covers the entire spectrum of retail - Technology, Business, Finance, People, Channel, Customer & Product and Property Services.

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How Retail Security Can Welcome IoT Innovations Without Putting Customers at Risk

Article | March 11, 2020

Retail businesses, from mom-and-pop shops to major department stores, are investing heavily in technology to enhance the in-store experience. With the imminent arrival of mainstream 5G, smarter systems are expected to dominate the retail space as the internet of things (IoT) expands. But as we know from connected device deployments in other sectors, such as financial services and healthcare, the IoT is fraught with security vulnerabilities. For retail security, the risks of deploying IoT devices are no less dire. As organizations rely more on the IoT to enable internet connection at every stage of the retail process, protecting IoT infrastructure is critical. Getting on board with the right mindset can go a long way toward achieving a win-win for retail security.

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Article | April 7, 2020

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Retail store space can have myriad uses

Article | March 22, 2020

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Spotlight

Tesco Bengaluru

Tesco Bengaluru is the operations and technology centre for Tesco worldwide. Tesco Bengaluru builds technology products and platforms, design stores and manages Finance and Retail Operations. It was set up in May 2004 to enable standardisation and build centralised capabilities and competencies which can be leveraged across the Tesco Group. Headed by Sumit Mitra as CEO - Tesco Business Services, in India - the range of work done here covers the entire spectrum of retail - Technology, Business, Finance, People, Channel, Customer & Product and Property Services.

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