BGS Live 2019 - The Can't Miss Ecommerce Event Of The Year

| March 5, 2019

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We're Back! Checkout BGS Live 2019 - The Can't Miss Ecommerce Event Of The Year!Get all the details and grab your tickets at : https://BuildGrowScaleLive.com/2019

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Antler

We believe anyone with the right talent, drive and resources can change our world for the better. Many talented people want to start their own company, but too few pursue their dreams. Sometimes it’s a lack of a partner in crime, many times it’s a lack of funding and network. With Antler, we want to fix that.

OTHER ARTICLES

Are you thinking about retail customer experience all wrong?

Article | March 5, 2020

It's not hyperbole to say that modern retail lives and dies by one overwhelmingly powerful metric: the customer experience. But knowing how to actually provide it, to a given retailer's unique collection of customers, is what has escaped so many of the retailers we once thought were too big to fail. As the industry becomes more conceptually innovative and tech-driven, there isn't a single obvious path that guarantees the ability to deliver on that promise. Customer demands pop up too quickly, and retailers are running out of fingers to plug the dike. It's time to find a more sustainable approach.

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Next website overwhelmed after re-opening online trading

Article | March 5, 2020

Next returned to selling clothes online this morning after the fashion retailer put extra safety measures in place to ensure warehouse staff can work safely during the pandemic. However, by 9am the website had closed again, with the high street giant saying it had already received all the orders it could process for the day – but it would return tomorrow. Next had initially closed its online operations in late March amid the coronavirus crisis, in response to criticism from staff who felt unsafe at work.

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Retail technology innovation hub

Article | March 5, 2020

The coronavirus is having a severe impact on the retail sector. The only way to tackle future disruptions is by reducing the desire to shop in stores, and placing focus on creating a retail ecosystem that makes it easy for customers to receive and retrieve the products they want. That’s the view of former Amazon executive and supply chain consultant Brittain Ladd. In an online post, he says: “Prior to the Covid-19 pandemic, grocery retailers in the United States were focused on remodelling their stores and improving the in-store experience for customers.” “Supposed retail experts and grocery analysts argued vociferously that the only way for grocery retailers to be able to compete against Amazon, was by providing an immersive and inviting in-store experience.”

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TD Bank retail leader talks payment innovation, POS transformation

Article | March 5, 2020

One of the most transformative customer experiences is happening at the point of sale retail consumers are tapping and swiping more than ever compared to handing over cold hard cash. A driving force is the innovation taking place in retail payment as the cashierless storefront slowly takes root and young shoppers don't want to be bothered with even the credit card transaction time. Retail Customer Experience reached out to Mike Rittler, general manager of retail card services and personal lending at TD Bank, to get his perspective on retail POS, trends, consumer expectations and the retail purchase experience.

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Spotlight

Antler

We believe anyone with the right talent, drive and resources can change our world for the better. Many talented people want to start their own company, but too few pursue their dreams. Sometimes it’s a lack of a partner in crime, many times it’s a lack of funding and network. With Antler, we want to fix that.

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