ASA slams retailers for “misleading” free delivery ads

| April 12, 2018

article image
The Advertising Standards Authority (ASA) has slammed retailers making “misleading” free delivery claims imposing strict rules on future adverts. Following numerous complaints of a “postcode lottery” in which additional delivery fees apply to more rural areas, the advertising watchdog has banned any retailers from claiming free delivery if the entire country is not covered. It said that areas like the Scottish Highlands, Northern Ireland and the Isle of Wight were most commonly slapped with undisclosed surcharges, adding that any restrictions or exclusions must now be made clear from the outset.

Spotlight

Boxed

NBC Nightly News called our CEO, Chieh Huang, “America’s Dream Boss” for the benefits he extends to employees. In May 2015, Chieh announced he will fund all Boxed employees'​ kids'​ college tuition. Our generous company benefits have been featured on GMA, Today, CNN, The Huffington Post, and more.

OTHER ARTICLES

Which Retail Store Is Better: Amazon or Walmart

Article | March 1, 2020

Walmart has long been the number one retailer across all of the United States, but with the age of online shopping coming into full swing, Amazon has slowly been creeping up on the brick-and-mortar giant and, according to Forbes, is set to surpass Walmart in sales in the next few years. The two stores offer similar services an all around shopping experience that has everything from food to clothes to beauty products to household items to consumers in totally different ways. There are a number of things to consider before you decide which of these retail mega stores you want to make your next purchase from, and it goes beyond just a preference for shopping online vs. in-person. How easy the products are to get, the number of product options, and, most importantly, the price point, are all definitely important to take note of. So let’s dive in!

Read More

Why retailers need to embrace renewable energy in 2020

Article | February 28, 2020

We’re constantly being pummelled by bad climate news. Despite the efforts of individual countries and international organizations, a November 2019 report by the United Nations asserted that “countries collectively failed to stop the growth in global GHG emissions.” This has led to increasing average global temperatures and the unquestionable need for deeper and faster emission cuts. But the private sector can’t sit idly by waiting for governments to act – it’s time for retailers to step up and be leaders in the fight against climate change. And for businesses, research is proving that prioritizing sustainability is beneficial for long-term financial success.

Read More

eCommerce losses to online payment fraud to exceed $25bn annually by 2024

Article | April 1, 2020

Ecommerce merchants are set to lose in excess of $25bn to online payment fraud by 2024, from just of $17 billion in 2020, despite the ongoing implementation of SCA (Secure Customer Authentication) in Europe. The new study from Juniper Research, Online Payment Fraud: Emerging Threats, Segment Analysis & Market Forecasts 2020-2024, finds that the popularity of eCommerce and increased card-present security with the introduction of EMV, have made eCommerce payments a compelling target for fraudsters. The research highlighted that eCommerce merchants outside Europe must adopt similar measures to SCA, including two-factor authentication, or they will suffer from increasing levels of sophisticated fraud. Payment gateways will be vital to ensure that these security requirements are implemented at scale.

Read More

Retail technology innovation hub

Article | April 6, 2020

The coronavirus is having a severe impact on the retail sector. The only way to tackle future disruptions is by reducing the desire to shop in stores, and placing focus on creating a retail ecosystem that makes it easy for customers to receive and retrieve the products they want. That’s the view of former Amazon executive and supply chain consultant Brittain Ladd. In an online post, he says: “Prior to the Covid-19 pandemic, grocery retailers in the United States were focused on remodelling their stores and improving the in-store experience for customers.” “Supposed retail experts and grocery analysts argued vociferously that the only way for grocery retailers to be able to compete against Amazon, was by providing an immersive and inviting in-store experience.”

Read More

Spotlight

Boxed

NBC Nightly News called our CEO, Chieh Huang, “America’s Dream Boss” for the benefits he extends to employees. In May 2015, Chieh announced he will fund all Boxed employees'​ kids'​ college tuition. Our generous company benefits have been featured on GMA, Today, CNN, The Huffington Post, and more.

Events