Are you thinking about retail customer experience all wrong?

KEVIN STERNECKERT | March 5, 2020

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It's not hyperbole to say that modern retail lives and dies by one overwhelmingly powerful metric: the customer experience. But knowing how to actually provide it, to a given retailer's unique collection of customers, is what has escaped so many of the retailers we once thought were too big to fail. As the industry becomes more conceptually innovative and tech-driven, there isn't a single obvious path that guarantees the ability to deliver on that promise. Customer demands pop up too quickly, and retailers are running out of fingers to plug the dike. It's time to find a more sustainable approach.

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Codifyd

At Codifyd, we transform the way B2B distributors and manufacturers leverage the digital landscape. With a product content-centric approach, we create a failsafe system for organizations to manage complex data and information required in today’s digital commerce marketplace. Our digital transformation services and AI technologies enable operational efficiency for B2B organizations and their channel partners, while providing a superior research-to-purchase experience for end users and financial growth for sellers.

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Spotlight

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