Amazon Go is Inspiring AI in Retail

NAVANWITA BORA SACHDEVNAVANWITA BORA SACHDEV | August 10, 2018

article image
Amazon is taking a keen interest in robotics and artificial intelligence tech. Its recent acquisition of Whole Foods Market Inc. has surprised market experts, and speculations about introduction of Artificial Intelligence (AI) in the fresh food industry are abounding.Amazon’s purchase of mobile robots manufacturing company Kiva, six years ago, can now be called an example of keen foresight. The result of that buyout can now be seen in Amazon’s just-walk-out shopping stores, Amazon Go, which uses very less human effort. While it raises the question of future inequality in opportunities for the five-million strong employee force in the retail industry, Amazon Go sure introduces some exciting features. The store has gotten rid of the checkout process altogether, so no queues. Customers’ phones are scanned on arrival to the store, on the basis of which, they are charged on the objects they place in their shopping bags. The only human workers around are the ones waiting to explain a process, correct a glitch, check ID for alcohol purchases, and providing a smile where needed.

Spotlight

Lowe’s stores in Canada

A part of the Lowe’s Canada family of banners, Lowe’s is an experience-based home improvement retailer focused on helping customers maintain and improve their home through superior customer service, tailored support and a unique product offering. Since we opened our first stores in Canada in 2007, we are committed to making a meaningful difference in the lives of our employees, our customers and in the communities in which we live and work.

Spotlight

Lowe’s stores in Canada

A part of the Lowe’s Canada family of banners, Lowe’s is an experience-based home improvement retailer focused on helping customers maintain and improve their home through superior customer service, tailored support and a unique product offering. Since we opened our first stores in Canada in 2007, we are committed to making a meaningful difference in the lives of our employees, our customers and in the communities in which we live and work.

Events