AI in Retail: It’s Not Just for the Fortune 500 Anymore

MATHIAS MEYER | May 29, 2019

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A new study from IDC predicts retailers will spend $5.9 billion this year alone on artificial intelligence (AI) tools like automated customer service and product recommendations. Furthermore, 79 percent of retail and consumer products companies expect to use intelligent automation to learn more about their customers by 2021.Yes, retailers are making big investments in machine learning and automation, and the returns so far are strong — but they're unevenly distributed. The biggest beneficiaries of these trends are the already powerful retail giants like Amazon.com, Walmart or Target. That’s because these powerhouses have one, the largest pools of consumer data to feed their models and, two, the resources to build, test and deploy AI at scale.

Spotlight

Justice

Headquartered in New Albany, Ohio, Justice is the premiere tween specialty retailer building exciting and powerful connections through leading fashion and lifestyle products for tween girls ages 7 to 14. Home office associates enjoy a high-energy culture where their voices are heard and every day brings opportunity to showcase and build their skills. Field associates are our girls’ first point of contact, building relationships and making store visits fashionable and memorable. We know it takes special people to work with young girls during this time of life transition and we’re proud of the self-confidence we instill in them every step of the way. It’s hottest fashion. It’s challenging and rewarding. It’s Justice. Won’t you join us?

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Spotlight

Justice

Headquartered in New Albany, Ohio, Justice is the premiere tween specialty retailer building exciting and powerful connections through leading fashion and lifestyle products for tween girls ages 7 to 14. Home office associates enjoy a high-energy culture where their voices are heard and every day brings opportunity to showcase and build their skills. Field associates are our girls’ first point of contact, building relationships and making store visits fashionable and memorable. We know it takes special people to work with young girls during this time of life transition and we’re proud of the self-confidence we instill in them every step of the way. It’s hottest fashion. It’s challenging and rewarding. It’s Justice. Won’t you join us?

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