A Superior Customer Experience Translates to Revenue Growth

| December 11, 2017

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Cisco Virtual Experience - delivers a rich consultation experience: chat, HD video, co-browse, content share or annotation features across devices. Cisco Connected Mobile Experience - identi-cation of customers, targeted in-store promotions, rewards and loyalty. Cisco Connected Analytics - in-ight analytics to manage security, store, lighting, staffing, etc. Cisco Social Miner - monitors social media communities for pro-active customer engagement. Cisco Virtual Expertise - rich support experience anywhere, any time and on any device with prior engagement insight Cisco Connected Mobile Experience - identi¬cation of customers, targeted in-store promotions, rewards and loyalty. Cisco Experience Solutions Cisco Virtual Expertise - rich support experience any where, any time and on any device with prior engagement insight Cisco Integrated Contact Center - quick authentication and e cient routing to the best support agent Cisco Experience Solutions Featured promotion 20% o  A Superior Customer Experience Translates to Revenue Growth 3 in 4 customers make impulse decisions.

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Spotlight

SEPHORA

Sephora is the world’s most loved beauty community, offering a unique retail experience for passionate clients and innovative beauty brands, encouraging them to be fearless in their creativity and self-expression.

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