A pivot to customer and supporting the shopping journeys

June 7, 2022 | 176 views

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ABC Fine Wine & SpiritsOracle Retail Cross Talk is our favorite event of the year. Across the 2.5 days, we create authentic connections across our retail community so you can learn from each other. We recruit 25-30 global retailers to share their experiences in case studies, panel discussions, or fireside chats. We are thrilled to host a panel discussion with ABC Fine Wine & Spirits and Estee Lauder.

Delivering a great omnichannel retail experience takes the right people, process, and technology to earn shopper loyalty by offering engaging and seamless experiences across more than 70 unique customer journeys. Widespread curbside pick-up, flexible store environments, buy online, pick-up in-store (BOPIS) protocols–these new norms have dramatically accelerated in-store adaptation and innovation. As brands dive deeper for new ways to maximize the customer experience—and adapt to the rapidly changing world—they must lean into agile technology. Join this discussion to hear how ABC Fine Wine & Spirits and Estee Lauder are tackling today’s challenges and planning for the future. Estee Lauder


Platform Discussion: Stores and Omnichannel

As customers continue to evolve the omnichannel retail journey, you can provide them with engaging, seamless experiences while refining operations across point-of-service, ecommerce, and order management systems. Join us at Cross Talk to learn how Oracle Retail’s omnichannel modern retail solutions bridge the productivity gaps between the online and traditional point-of-sale functionality, improve store associate effectiveness, increase sales, and ultimately personalize the customer experience.

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Solocal

Immerse yourself in the digital world and join the 4,400 talents that make SoLocal Group the recognized leader in digital communication. We carry out our mission with passion: to be the local, digital, trusted partner of companies in France to accelerate their growth, and offer the best digital and local experience to our users. And as with us, performance rhymes with good atmosphere, we develop innovative solutions in an inspiring work environment where life is good.

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POS RETAIL

How POS Solutions Assist Restaurants to Increase their ROI?

Article | June 9, 2022

Introduction The hospitality industry has always been challenging and full of obstacles, such as low-profit margins, high competition, and turnover management, irrespective of the type of restaurant or level of owner experience. However, rapidly changing business dynamics and current conditions have increased these challenges enormously. Changing customer preferences, including high customer service expectations and an emphasis on the sourcing of ingredients and nutrition values, affect the entire operation. Also, the growing importance of reviews and word-of-mouth referrals makes brand management both more crucial and complex. Thus, several restaurant owners are increasingly investing in innovative solutions, such as restaurant POS systems, to improve the consumer experience, empower business owners to manage restaurant operations more efficiently, and increase ROI. Top 5 Ways How Restaurant POS Integration Can Boost ROI Due to the fast-paced nature of the restaurant sector, coupled with ever-changing customer needs, business owners encounter numerous challenges in keeping up with the changes and meeting customer expectations while maintaining perfect control over all aspects of their operations. As restaurant POS systems provide solutions for these challenges while also improving workplace efficiency, automating several tasks, monitoring employee performance, and enhancing security, these systems are gaining massive popularity in the hospitality industry. Out of all the new features that restaurants can get from POS integrations, such as delivery management, accounting, and more, these are the most important ones that help owners get the best return on their investment: Create Data-driven Campaigns Modern POS solutions enable restaurant owners to collect valuable data about their customers, such as their preferred food choices, their addresses, how often they visit the establishment, and others. These actionable insights can be used to create personalized campaigns, increasing their chances of responding to a customized offer and improving ROI. Support Omnichannel Communications and Payments With the advent of e-commerce, food can now be ordered and paid for via multiple channels, including the restaurant's website, third-party applications, the phone, and others. Therefore, it has become essential for restaurant owners to increase contact with their customers. Integrating a restaurant POS system enables owners to facilitate omnichannel communication and payments and discover the optimal way to communicate with consumers, thereby increasing food order flow from both offline and online channels. Improves Customer Relationship As the restaurant sector continues to become more competitive year by year, it is becoming crucial for restaurant owners to improve their relationships with customers. With restaurant POS systems, customers can make the payment using their preferred methods, such as cash, credit or debit card, QR code, UPI, and others. These systems also reduce the time for placing food orders as well as decline the chances of order misplacement. This results in providing better customer service, improving customer relationships, and increasing customer inflow. Streamline Restaurant Operations From front-of-house to back-of-house operations, modern POS technology assists restaurant owners in streamlining various business operations such as inventory control, labor management, payment getaways, and order tracking and delivery, among others. Thereby reducing the overall cost, declining the chances of errors, and improving profit margins. Final Thought Today, POS technology is clearly a necessity for the hospitality industry, irrespective of the type of establishment, such as fine dining, fast food, cloud kitchen, hotels, and others, to enhance restaurant operations, provide a smoother customer experience, and improve ROI. With the introduction of customizable POS solutions and a growing shift towards cashless payments, modern restaurant POS systems are anticipated to transform the ways of food ordering and payment in the forthcoming years.

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POS RETAIL

Top 5 Reasons Why Modern Restaurant Needs Integrated POS Solutions

Article | August 12, 2022

Introduction Due to the dynamic nature of the industry and the ever-evolving demands of its customers, restaurant business owners are facing a unique set of challenges. This is compelling them to streamline their operations to meet customers' rising expectations while maintaining perfect control over all aspects of their establishment. In addition, emerging innovative technology solutions are rapidly changing the world of payment systems, and the restaurant industry is the best example of it. Today, opening a restaurant is more than just serving food and making money. It is about providing a memorable experience to the customers and retaining them. As a robust restaurant point-of-sale (POS) solution assist in delivering a better customer experience, pacing up the ordering process, and managing inventory, among others, it is gaining huge popularity in the sector. Why Does Restaurant Need to Invest in Modern POS Systems Today? As the trends of online food ordering at dine-in and competition in the hospitality industry continue to deepen, it is becoming imperative for restaurant owners to efficiently manage the point of sale for their eatery. Also, the growing need for faster customer food service, efficient employee scheduling, and effective inventory management is encouraging business owners to adopt innovative restaurant technologies, such as restaurant POS systems. Here are some of the main reasons restaurants should integrate modern POS solutions. Effective Ordering Processes The ordering process, being the nerve center for restaurants, is one such aspect that needs serious attention. As food ordering processes that take a long time can significantly hamper the customer experience and satisfaction, owners of food establishments are aiming at leveraging novel restaurant POS systems to streamline and ease the food ordering processes. Increase Cash Flow Optimum cash flow is the backbone of any business. If restaurants are unable to maintain enough cash flow, they will have difficulties staying in business in the long run. Since restaurants are able to serve more customers per hour with fast-paced POS technology, allowing for greater sales and increased cash flow, business owners are aiming to deploy these modern POS solutions. Organize and Track Profit and Loss Keeping an accurate track of the income and expenses is of great importance for understanding the financial position of the eatery and creating an effective strategy to increase its revenue. A POS system can assist business owners in preparing a settlement at the end of each day, week, and month, keeping track of the ROI, and organizing profit and loss. Offer Security to Customers Customers or guests are increasingly using various cashless modes for transactions, such as credit cards, online banking, and others, for making payments. With increasing instances of customer data theft, guests are increasingly concerned about their data privacy and payment credentials. Hence, several food establishments are emphasizing embracing restaurant POS software to offer enhanced security to customers. Build Customer Database In today's highly competitive world, engaging and retaining customers is crucial for the success of businesses, especially in the restaurant industry. As the latest POS solutions aid restaurants in enhancing customer communications and loyalty, along with improving customer relationship management by building a customer database, these solutions are increasingly being sought in the sector. The Ending Thought With the emergence of innovative trends in the hospitality industry and the ever-changing needs of customers, it is becoming difficult for restaurant owners to keep the customers happy and build credibility in the long run. Since modern restaurant POS systems with advanced integrated technologies, such as artificial intelligence, can assist these restaurants in overcoming these obstacles along with providing numerous advantages, including cost reduction and increased ROI, these systems are anticipated to become a necessity for restaurants in the coming years.

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POS RETAIL

Cashless Restaurants: A New Frontier in Hospitality Industry

Article | July 26, 2022

Introduction The restaurant sector is facing constant transformation with the emergence of new hospitality industry trends and technologies, along with numerous challenges. Even with the roadblocks, the industry continues to grow at a staggering rate. According to the National Restaurant Association, the size of the restaurant industry in the U.S. is anticipated to increase from US$799 billion in 2021 to US$899 billion in 2022. From fast food to fine dining, food delivery to contactless tech, well-known restaurateurs are investing in new technologies to build meaningful relationships with their staff and customers, improve the customer experience, and meet changing expectations of guests. The hospitality industry is seeing the emergence of a new cashless restaurant trend as a result of the widespread adoption of advanced contactless POS technologies and rapid digital transformation. Furthermore, restaurants are moving away from accepting cash payments since more and more customers are embracing contactless payment alternatives like credit cards, UPI, and QR codes. What Are the Features Driving the Cashless Restaurant Trend? Dine-in establishments, such as restaurants, bars, and cafes, have become increasingly popular among the population today, leading to longer wait times for orders, slower service, and more difficulty processing cash payments. Furthermore, increasing hygiene concerns and rising incidences of internal theft across food spaces are deepening the cashless restaurant trend in the hospitality industry. Let’s see some of the attractive features further encouraging restaurants to go cashless: Convenient for Guests As digital currencies are paving the way of payment, guests are increasingly looking forward to visiting locations where they can make the payment swiftly without the need to carry physical money. Cashless restaurants make it easy for guests to pay with their mode of choice: credit or debit cards, net banking, payment gateways, QR code scanning, and others, offering the convenience customers and guests are looking for. Reduces Risk of Internal Theft One of the significant problems that the majority of restaurants face is theft, which negatively impacts both profits and expansion opportunities. Theft has been commonplace in the eatery, especially when employees, rather than the owner, are in charge of the cash register. The National Restaurant Association estimates that staff theft costs quick-service restaurants between 5% and 7% of their revenue. However, a cashless restaurant operates entirely on the latest POS solutions and only accepts digital currency, eliminating the possibility of internal theft. Reduces Wait and Transaction Time Transaction time is one of the crucial aspects that can impact the customer experience, especially across quick service restaurants. Difficulty completing a transaction due to lack of change and related issues can result in lengthening the wait time and creating a hassle. The adoption of electronic POS solutions by cashless restaurants resolves this issue, reducing the potential for such incidents to occur. This assists in speeding up the transaction process and decreasing wait times. Increase ROI Cashless eateries with their modern restaurant POS solutions enable owners to track and record every digital payment transaction made by guests, providing essential data on who buys what and when. This opens up a new window for eating establishments to gain insight into their patrons' tastes and tailor their services accordingly, resulting in increasing footfall in the restaurant and an accelerating return on investment. Modern POS Solutions: The Future Need of Cashless Restaurants With the rise in the use of digital currencies and electronic payment solutions, food establishments are increasingly investing in deploying cashless restaurant POS systems to improve the customer experience while boosting their ROI. As per a survey, 94% of restaurants stated that they have invested in cashless payment solutions. As the trend of cashless restaurants continues to gain popularity across the hospitality industry, food establishments accepting only cash are looking for ways to go cashless. This is anticipated to create a massive demand for modern restaurant POS software in the upcoming years.

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Retail ,Wholesale Trade,Ecommerce,Retail,E-commerce,point of sale.

Article | February 10, 2020

Last July, a small group representing the giants of the tech industry gathered in the seat of US government, Washington DC. They probably didn’t want to be there. Congress had summoned their employers Apple, Facebook, Google, and Amazon to answer questions about the command they hold over the markets they operate in. On Amazon’s behalf, associate general counsel Nate Sutton spoke in defense of his employer’s role in US retail. Throughout, he argued that Amazon isn’t so powerful as to be able to control prices and stifle competition. Amazon, he pointed out, makes up less than 1% of retail globally. In the US, it accounts for around 4% of retail. In fact, Walmart is much larger than Amazon, he said. In terms of sales, Sutton is right. Walmart reported $510 billion in total sales across its US and international segments in the 2019 fiscal year, versus Amazon’s $233 billion in roughly the same period.

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Spotlight

Solocal

Immerse yourself in the digital world and join the 4,400 talents that make SoLocal Group the recognized leader in digital communication. We carry out our mission with passion: to be the local, digital, trusted partner of companies in France to accelerate their growth, and offer the best digital and local experience to our users. And as with us, performance rhymes with good atmosphere, we develop innovative solutions in an inspiring work environment where life is good.

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POS RETAIL

2C2P and Pine Labs to Expand Buy Now Pay Later Acceptance in Southeast Asia

2C2P | December 01, 2022

2C2P, a global payments platform and leading merchant commerce omnichannel platform Pine Labs have partnered to expand Buy Now Pay Later (BNPL) across Asia in six key markets, namely Singapore, Malaysia, Hong Kong, Indonesia, the Philippines and Thailand. Unlike other BNPL offerings, Pine Labs works with issuing banks to enable cardholders of participating issuing banks to purchase items with multiple and longer instalment tenures, without having to download any mobile application or subscribe to any additional e-wallet or payment services. Cardholders will be able to make instant instalment payments at checkout up to their pre-approved credit limit with no interest charge. This partnership is expected to boost consumer confidence in the region and empower retail merchants to sell more and sell often to their customers. Pine Labs' BNPL strategy has a strong track record in India and has now expanded into various Southeast Asian markets. Since its launch in Singapore, Pine Labs Pay Later has emerged as a flexible payment option for merchants across a variety of verticals, including retail and tech, counting the likes of Eu Yan Sang, Samsung, OPPO, and more as its clients. "We are delighted with the rapid strides we are taking in Southeast Asia when it comes to expanding our Buy Now Pay Later proposition. In this respect, we are excited to announce today our partnership with leading payments player 2C2P. With more young shoppers preferring digital modes of payments, we believe our BNPL offering will hit the right chord with the discretionary consumer of today and help merchants in the region drive sales, especially of big-ticket items, and contribute to a positive customer experience," Dheeraj Chowdhry, Chief Business Officer & Head - Pay Later, Southeast Asia, Pine Labs. BNPL solutions have emerged as an essential capability for card issuers and merchants across the globe. In doing so, by partnering with Pine Labs, we are excited to aggregate customer demand and increase retailers' cross-sell opportunities. If shoppers prefer a BNPL fintech solution, we are here and enabling it; if they want an option from their banks, we're offering those too. At 2C2P, we are always looking for new ways to support our merchants' growth and enhance the payment experience by offering all types of payment options. With the shift in demand for digital payments and the appeal of interest-free payments, BNPL is an effective tool to expand sales and attract younger tech-savvy customers," said Agnes Chua, Executive Director of Business and Product Development of 2C2P. Unlike other BNPL offerings, customers now have more flexible payment options to consider when making larger purchases. This aids customers to better plan and manage their spending, especially when moving into a new home," said Andrew Kang, Head of eCommerce in Samsung. Winston Tan, Head of Sales from OPPO said, "Having Pine Labs as a payment option enables us to give our customers more flexibility in how they pay for their purchases. We believe the option will make it easier and more attractive for price-sensitive customers to afford large ticket items and help with cash flow management and budgeting.Integrating the BNPL platform into our payment system has been seamless. Since implementing the program, our stores have seen incremental customer engagement and good satisfaction," said Rachel Cheng, Managing Director of Eu Yan Sang Singapore. According to an IDC report commissioned by 2C2P, BNPL spending is expected to expand by $9.8billion in 2026, a 3.5x increase from 2021. In addition, retail sales in Singapore grew by 11.2% year on year in September 2022, marking the seventh straight month of increase in retail trade this year. Amidst the positive outlook for retail trade, the ease of instalment purchase offerings at the offline point of sale will encourage the continued growth of the retail industry amidst post-COVID-19 disruptions. About Pine Labs Pine Labs is a leading merchant commerce omnichannel platform operating across India and Southeast Asia. Pine Labs' tech-first approach to digital payments and focus on simplification at the front end aims to help many businesses embrace fintech products at scale. In digital payments, our online payments cloud-based software Plural represents a one-stop payments destination across channels. Plural is designed to deliver secure and frictionless online payment experiences to the end user, powered by an advanced tech stack that can augment an existing online business or build an all-new e-commerce payment setup from the ground up. In issuing, Qwikcilver serves leading corporates, Fast-Moving Consumer Goods (FMCG) brands, e-commerce companies, the Banking, Financial Services and Insurance (BFSI) sector and the airline industry, with a presence across India, the Middle East, Southeast Asia and Australia. Qwikcilver is a go-to gift card provider among companies looking to, among other things, bolster their employee rewards program and issue closed-loop gift cards for customer acquisition. In consumer app, Fave is a fintech platform for the next generation of consumers, providing smart payments and savings, while empowering merchants with a loyalty solution to grow and engage with their customers in a whole new way. Incorporated in Singapore, the key investors of Pine Labs include Sequoia India, Actis Capital, Temasek, PayPal and Mastercard. About 2C2 2C2P is a full-suite payments platform helping the world's leading enterprises securely accept and make payments through one point of integration. Its far-reaching network extends across online, mobile and offline channels including over 400,000 alternative payment locations, enabling enterprises to reach their customers or recipients anywhere. 2C2P also provides value-added services such as issuing, 3D Secure, bill payments and digital goods to meet every business need. The company is headquartered in Singapore and operates globally. It is the preferred payments platform of tech giants, online marketplaces, retailers and other global enterprises.

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POS RETAIL

Droppii brings innovative e-commerce business solutions to the United States

Droppii | November 18, 2022

As with many startups, the idea behind Droppii's vision came in the midst of a rapidly growing industry. Over the 21st century, the tremendous growth and power of e-commerce platforms presented a perfect opportunity for entrepreneurial individuals to start their own business online. Through a website, businesses can reach many more customers locally and around the world, and product details and reviews are conveniently located in one place. More businesses by the day are letting go of having brick-and-mortar stores and creating a presence that is entirely online. But starting and managing an online business still comes with many challenges, especially for people who already have day jobs and just want a side hustle to supplement their income. Owning a business requires a lot of time, money, and self-instruction to research products, manage inventory, place advertisements on marketing channels, and safely package and ship products to customers. Given all this, there was an opportunity for a new business model to be developed. Creating innovative business solutions to solve today's problems Droppii's founding idea is that online sellers should be able to focus completely on taking care of their customers and generating sales. To do this, Droppii manages the back-end business operations for the seller, including product inventory, warehousing, logistics, packaging, and shipping directly to customers. This order fulfillment method is known as dropshipping, but Droppii's model differentiates itself through a key feature: buying only the most high-quality, in-demand products from suppliers and offering this curated list of products for sellers to choose from. Products need to have a large market size, have the appropriate certifications (such as FDA approval), and provide a large commission for sellers alongside other criteria that ensure both sellers and customers will benefit. Droppii's business model also includes a range of other crucial services and resources, including business courses for sellers to improve their sales skills; an online Droppii platform for sellers to conduct sales and view analytics; and both online and in-person forums for sellers to build community, discuss strategies, and celebrate successes. "Whether you're a stay-at-home parent, a college student, or a full-time worker, you can be your own boss and set your own schedule as a seller with us. We want to make your side hustle easy for you so that you can focus on what's important - spending time with your family and friends, and saving up for the future." Michael Cox, CEO of Droppii U.S.A. Finding success through curated products and personalized sales Since being founded in 2018, Droppii has experienced exponential growth. From 2020, the startup saw its revenue grow by 1460%. As of late 2022, Droppii has over 65,000 online sellers who have generated sales of over 135,000 types of products each month. Droppii is also looking to partner with more suppliers around the world and educate new markets about suppliers' products. Through Droppii's facilitation, suppliers are able to thoroughly train sellers on their products' benefits and how to best market the products to customers. As a result, sellers are able to provide detailed, personal consultations for customers interested in trying something new. This strategy allows suppliers to improve their sales efficiency, save on advertising and marketing costs, and reinvest the money they just saved back into their business. It also allows the online sales experience to become more personal and centered on the customer's unique needs, just like interacting with a salesperson on the floor of a brick-and-mortar store. In an ever-growing online world, authentic connections and conversations are crucial to building trust and loyalty in a brand.Droppii also provides safe, secure warehousing for suppliers' products through professional fulfillment centers located in Southeast Asia and the United States. Suppliers who don't have much inventory can save on storage costs and improve their distribution efficiencies. When a seller confirms a customer's order, Droppii delivers the product from a fulfillment center directly to the customer's hands. This prevents any potential damage or loss of quality to the product that could occur if it goes through other channels, such as shelves in an in-person store or a seller's home garage. A game-changer in the U.S. market Droppii began in Southeast Asia, but people all over the world can benefit from its comprehensive business services. For the next stage of Droppii's journey, company leadership chose to expand its services to the U.S. The U.S. holds a significant amount of power and influence in the world economy, but it also has a long history and deep culture of entrepreneurship. According to research conducted by the U.S. News & World Report, BAV Group, and the Wharton School of the University of Pennsylvania, the U.S. is ranked as one of the best countries in the world for entrepreneurship and innovation. Droppii's unique business model will be sure to appeal to the U.S.'s enterprising individuals as well as to suppliers looking to grow their audience. The startup's vision is to become a leading innovative e-commerce platform in personalizing sales and curating products. Droppii unites and supports sellers, suppliers, and customers at every step of the sales process to center human connections and improve the experience for everyone. Having just launched their first U.S. marketing campaign, Droppii's next steps are to expand their U.S. operations and logistics, improve the customer experience from the point of order to delivery, and continue production of their "Women in Startup" program series. In each episode, leading experts and entrepreneurs provide mentorship, advice, strategies, and inspirational stories to help women succeed in business. With an intense determination to create impact in the U.S. market and continuously innovate their practices, Droppii is poised to transform the e-commerce industry.

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POS SOLUTIONS

Givex Canada Corporation Announces Partnership with Enactus Canada

Givex | December 02, 2022

Givex Canada Corporation announced today its partnership with Enactus Canada, a national charity and the country's largest post-secondary experiential learning platform, to help shape entrepreneurial leaders who are passionate about advancing the economic, social and environmental health of Canada. Having had the privilege of judging both International and Canadian Enactus competitions it became very clear to me that Canada has a new generation of brilliant and motivated young leaders in our universities," said Don Gray, CEO of Givex. "I believe it is important to give these young leaders a platform to test their ideas and learn what it takes to not only have an idea or a dream but how to do the work needed to make it a reality. Enactus Canada is doing this for Canadians, and as part of a global organization, it is helping young leaders in many countries gain this same experience. Givex is proud to support Enactus Canada as a Gold Sponsor. Givex joins other leading Canadian companies in supporting Enactus Canada's mission of shaping generations of entrepreneurial leaders who see business as a way to address social issues. "We are thrilled for Givex to join the Enactus Canada community,Not only are they a leading global fintech company, but their focus on diversity and inclusion is paramount in all that they do as an organization." Allyson Hewitt, Enactus Canada President and CEO. About Givex Givex is a global fintech company providing merchants with customer engagement, point of sale and payment solutions, all in a single platform. We are integrated with 1000+ technology partners, creating a fully end-to-end solution that delivers powerful customer insights. Our platform is used by some of the world's largest brands, comprising approximately 118,000 locations across more than 100 countries. Learn more at givex.com. About Enactus Canada Enactus Canada, a national charity and the country's largest post-secondary experiential learning platform, is shaping entrepreneurial leaders who are passionate about advancing the economic, social and environmental health of Canada. Guided by academic advisors and business experts, more than 3,000 post-secondary students led 188 community empowerment projects and business ventures last year in communities coast to coast, directly impacting over 30,000 lives.

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POS RETAIL

2C2P and Pine Labs to Expand Buy Now Pay Later Acceptance in Southeast Asia

2C2P | December 01, 2022

2C2P, a global payments platform and leading merchant commerce omnichannel platform Pine Labs have partnered to expand Buy Now Pay Later (BNPL) across Asia in six key markets, namely Singapore, Malaysia, Hong Kong, Indonesia, the Philippines and Thailand. Unlike other BNPL offerings, Pine Labs works with issuing banks to enable cardholders of participating issuing banks to purchase items with multiple and longer instalment tenures, without having to download any mobile application or subscribe to any additional e-wallet or payment services. Cardholders will be able to make instant instalment payments at checkout up to their pre-approved credit limit with no interest charge. This partnership is expected to boost consumer confidence in the region and empower retail merchants to sell more and sell often to their customers. Pine Labs' BNPL strategy has a strong track record in India and has now expanded into various Southeast Asian markets. Since its launch in Singapore, Pine Labs Pay Later has emerged as a flexible payment option for merchants across a variety of verticals, including retail and tech, counting the likes of Eu Yan Sang, Samsung, OPPO, and more as its clients. "We are delighted with the rapid strides we are taking in Southeast Asia when it comes to expanding our Buy Now Pay Later proposition. In this respect, we are excited to announce today our partnership with leading payments player 2C2P. With more young shoppers preferring digital modes of payments, we believe our BNPL offering will hit the right chord with the discretionary consumer of today and help merchants in the region drive sales, especially of big-ticket items, and contribute to a positive customer experience," Dheeraj Chowdhry, Chief Business Officer & Head - Pay Later, Southeast Asia, Pine Labs. BNPL solutions have emerged as an essential capability for card issuers and merchants across the globe. In doing so, by partnering with Pine Labs, we are excited to aggregate customer demand and increase retailers' cross-sell opportunities. If shoppers prefer a BNPL fintech solution, we are here and enabling it; if they want an option from their banks, we're offering those too. At 2C2P, we are always looking for new ways to support our merchants' growth and enhance the payment experience by offering all types of payment options. With the shift in demand for digital payments and the appeal of interest-free payments, BNPL is an effective tool to expand sales and attract younger tech-savvy customers," said Agnes Chua, Executive Director of Business and Product Development of 2C2P. Unlike other BNPL offerings, customers now have more flexible payment options to consider when making larger purchases. This aids customers to better plan and manage their spending, especially when moving into a new home," said Andrew Kang, Head of eCommerce in Samsung. Winston Tan, Head of Sales from OPPO said, "Having Pine Labs as a payment option enables us to give our customers more flexibility in how they pay for their purchases. We believe the option will make it easier and more attractive for price-sensitive customers to afford large ticket items and help with cash flow management and budgeting.Integrating the BNPL platform into our payment system has been seamless. Since implementing the program, our stores have seen incremental customer engagement and good satisfaction," said Rachel Cheng, Managing Director of Eu Yan Sang Singapore. According to an IDC report commissioned by 2C2P, BNPL spending is expected to expand by $9.8billion in 2026, a 3.5x increase from 2021. In addition, retail sales in Singapore grew by 11.2% year on year in September 2022, marking the seventh straight month of increase in retail trade this year. Amidst the positive outlook for retail trade, the ease of instalment purchase offerings at the offline point of sale will encourage the continued growth of the retail industry amidst post-COVID-19 disruptions. About Pine Labs Pine Labs is a leading merchant commerce omnichannel platform operating across India and Southeast Asia. Pine Labs' tech-first approach to digital payments and focus on simplification at the front end aims to help many businesses embrace fintech products at scale. In digital payments, our online payments cloud-based software Plural represents a one-stop payments destination across channels. Plural is designed to deliver secure and frictionless online payment experiences to the end user, powered by an advanced tech stack that can augment an existing online business or build an all-new e-commerce payment setup from the ground up. In issuing, Qwikcilver serves leading corporates, Fast-Moving Consumer Goods (FMCG) brands, e-commerce companies, the Banking, Financial Services and Insurance (BFSI) sector and the airline industry, with a presence across India, the Middle East, Southeast Asia and Australia. Qwikcilver is a go-to gift card provider among companies looking to, among other things, bolster their employee rewards program and issue closed-loop gift cards for customer acquisition. In consumer app, Fave is a fintech platform for the next generation of consumers, providing smart payments and savings, while empowering merchants with a loyalty solution to grow and engage with their customers in a whole new way. Incorporated in Singapore, the key investors of Pine Labs include Sequoia India, Actis Capital, Temasek, PayPal and Mastercard. About 2C2 2C2P is a full-suite payments platform helping the world's leading enterprises securely accept and make payments through one point of integration. Its far-reaching network extends across online, mobile and offline channels including over 400,000 alternative payment locations, enabling enterprises to reach their customers or recipients anywhere. 2C2P also provides value-added services such as issuing, 3D Secure, bill payments and digital goods to meet every business need. The company is headquartered in Singapore and operates globally. It is the preferred payments platform of tech giants, online marketplaces, retailers and other global enterprises.

Read More

POS RETAIL

Droppii brings innovative e-commerce business solutions to the United States

Droppii | November 18, 2022

As with many startups, the idea behind Droppii's vision came in the midst of a rapidly growing industry. Over the 21st century, the tremendous growth and power of e-commerce platforms presented a perfect opportunity for entrepreneurial individuals to start their own business online. Through a website, businesses can reach many more customers locally and around the world, and product details and reviews are conveniently located in one place. More businesses by the day are letting go of having brick-and-mortar stores and creating a presence that is entirely online. But starting and managing an online business still comes with many challenges, especially for people who already have day jobs and just want a side hustle to supplement their income. Owning a business requires a lot of time, money, and self-instruction to research products, manage inventory, place advertisements on marketing channels, and safely package and ship products to customers. Given all this, there was an opportunity for a new business model to be developed. Creating innovative business solutions to solve today's problems Droppii's founding idea is that online sellers should be able to focus completely on taking care of their customers and generating sales. To do this, Droppii manages the back-end business operations for the seller, including product inventory, warehousing, logistics, packaging, and shipping directly to customers. This order fulfillment method is known as dropshipping, but Droppii's model differentiates itself through a key feature: buying only the most high-quality, in-demand products from suppliers and offering this curated list of products for sellers to choose from. Products need to have a large market size, have the appropriate certifications (such as FDA approval), and provide a large commission for sellers alongside other criteria that ensure both sellers and customers will benefit. Droppii's business model also includes a range of other crucial services and resources, including business courses for sellers to improve their sales skills; an online Droppii platform for sellers to conduct sales and view analytics; and both online and in-person forums for sellers to build community, discuss strategies, and celebrate successes. "Whether you're a stay-at-home parent, a college student, or a full-time worker, you can be your own boss and set your own schedule as a seller with us. We want to make your side hustle easy for you so that you can focus on what's important - spending time with your family and friends, and saving up for the future." Michael Cox, CEO of Droppii U.S.A. Finding success through curated products and personalized sales Since being founded in 2018, Droppii has experienced exponential growth. From 2020, the startup saw its revenue grow by 1460%. As of late 2022, Droppii has over 65,000 online sellers who have generated sales of over 135,000 types of products each month. Droppii is also looking to partner with more suppliers around the world and educate new markets about suppliers' products. Through Droppii's facilitation, suppliers are able to thoroughly train sellers on their products' benefits and how to best market the products to customers. As a result, sellers are able to provide detailed, personal consultations for customers interested in trying something new. This strategy allows suppliers to improve their sales efficiency, save on advertising and marketing costs, and reinvest the money they just saved back into their business. It also allows the online sales experience to become more personal and centered on the customer's unique needs, just like interacting with a salesperson on the floor of a brick-and-mortar store. In an ever-growing online world, authentic connections and conversations are crucial to building trust and loyalty in a brand.Droppii also provides safe, secure warehousing for suppliers' products through professional fulfillment centers located in Southeast Asia and the United States. Suppliers who don't have much inventory can save on storage costs and improve their distribution efficiencies. When a seller confirms a customer's order, Droppii delivers the product from a fulfillment center directly to the customer's hands. This prevents any potential damage or loss of quality to the product that could occur if it goes through other channels, such as shelves in an in-person store or a seller's home garage. A game-changer in the U.S. market Droppii began in Southeast Asia, but people all over the world can benefit from its comprehensive business services. For the next stage of Droppii's journey, company leadership chose to expand its services to the U.S. The U.S. holds a significant amount of power and influence in the world economy, but it also has a long history and deep culture of entrepreneurship. According to research conducted by the U.S. News & World Report, BAV Group, and the Wharton School of the University of Pennsylvania, the U.S. is ranked as one of the best countries in the world for entrepreneurship and innovation. Droppii's unique business model will be sure to appeal to the U.S.'s enterprising individuals as well as to suppliers looking to grow their audience. The startup's vision is to become a leading innovative e-commerce platform in personalizing sales and curating products. Droppii unites and supports sellers, suppliers, and customers at every step of the sales process to center human connections and improve the experience for everyone. Having just launched their first U.S. marketing campaign, Droppii's next steps are to expand their U.S. operations and logistics, improve the customer experience from the point of order to delivery, and continue production of their "Women in Startup" program series. In each episode, leading experts and entrepreneurs provide mentorship, advice, strategies, and inspirational stories to help women succeed in business. With an intense determination to create impact in the U.S. market and continuously innovate their practices, Droppii is poised to transform the e-commerce industry.

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Givex Canada Corporation Announces Partnership with Enactus Canada

Givex | December 02, 2022

Givex Canada Corporation announced today its partnership with Enactus Canada, a national charity and the country's largest post-secondary experiential learning platform, to help shape entrepreneurial leaders who are passionate about advancing the economic, social and environmental health of Canada. Having had the privilege of judging both International and Canadian Enactus competitions it became very clear to me that Canada has a new generation of brilliant and motivated young leaders in our universities," said Don Gray, CEO of Givex. "I believe it is important to give these young leaders a platform to test their ideas and learn what it takes to not only have an idea or a dream but how to do the work needed to make it a reality. Enactus Canada is doing this for Canadians, and as part of a global organization, it is helping young leaders in many countries gain this same experience. Givex is proud to support Enactus Canada as a Gold Sponsor. Givex joins other leading Canadian companies in supporting Enactus Canada's mission of shaping generations of entrepreneurial leaders who see business as a way to address social issues. "We are thrilled for Givex to join the Enactus Canada community,Not only are they a leading global fintech company, but their focus on diversity and inclusion is paramount in all that they do as an organization." Allyson Hewitt, Enactus Canada President and CEO. About Givex Givex is a global fintech company providing merchants with customer engagement, point of sale and payment solutions, all in a single platform. We are integrated with 1000+ technology partners, creating a fully end-to-end solution that delivers powerful customer insights. Our platform is used by some of the world's largest brands, comprising approximately 118,000 locations across more than 100 countries. Learn more at givex.com. About Enactus Canada Enactus Canada, a national charity and the country's largest post-secondary experiential learning platform, is shaping entrepreneurial leaders who are passionate about advancing the economic, social and environmental health of Canada. Guided by academic advisors and business experts, more than 3,000 post-secondary students led 188 community empowerment projects and business ventures last year in communities coast to coast, directly impacting over 30,000 lives.

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