8 POS Software Trends for 2022: New Forecasts and What's Next 2

Mrunmayee Honrao | July 12, 2022 | 678 views | Read Time : 01:56 min

8 POS Software article
When the pandemic first started, most retail stores had to close, and some even suffered financial losses. Know more how retailers up scaled their businesses.

Online shopping is quickly becoming the new norm in the wake of the COVID-19 pandemic. Most retailers had to migrate their businesses to the cloud in order to meet the current demands of highly tech-savvy consumers, and the use of POS software has become more important than ever. A cloud-hosted POS solution is no longer an option for small and large businesses, but rather a requirement.

POS systems have provided retailers with a more efficient way to track inventory and manage sales, replacing the old cash register and traditional methods of selling. As ecommerce grows, POS solutions play an important role in increasing convenience for online customers and providing a customer-centric experience.

To keep up with the latest POS system developments, there is a list of the most important POS software trends to watch for. By understanding current POS software adoption reports and key insights, you can maximize the potential of your existing POS solution or, better yet, have better ideas on financing trends by POS that can bring value to your retail business.

Consumers had to reorient their purchasing toward needs like food, medicine, and other home items as the viral pandemic threatened everyone's health and safety. The US Census Bureau recently released a report that found that throughout the pandemic, retail stores providing food and beverages saw the biggest monthly growth in retail sales.

To better understand how POS systems are assisting retailers in overcoming the challenges posed by the rapidly changing retail landscape, here’s a list of the most recent and important POS software trends :

  1. Cashless Transactions via Mobile POS Systems
  2.  Adoption of Cloud-Hosted POS Systems
  3.  Multichannel Commerce
  4.  Customer Layout Programs
  5.  Personalized Shopping Experience
  6.  AI Integration in POS Systems
  7.  Use of POS Data Analytics
  8. Simple POS Hardware

Investing in modern POS systems and maximizing their rich feature sets can help your retail business go a long way, from attracting new customers to retaining a loyal customer base that can drive sales and support your long-term growth.

Spotlight

TerraPay

Headquartered in The UK (London), TerraPay believes that the smallest payment deserves a borderless journey as safe as the largest. The company has been building an ever-expanding payments highway that empowers businesses to create transparent customer experiences with an uninterrupted, secure, and real-time global passage for every payment, however small or large.

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Why Businesses Should Switch to Cloud-based POS System

Article | June 1, 2022

Embrace the future and need of business operations with cloud-based POS systems. Experience unrivaled features such as unparalleled flexibility, scalability, real-time analytics, and more. Introduction Key Reasons for Businesses to Switch to Cloud-based POS System • Accessibility and Mobility • Flexibility and Mobility • Scalability • Improved customer experience • Cost saving Introduction With constant evolution in payment technologies, businesses are constantly looking for innovative ways to streamline their operations and improve their bottom line. As a result, innovative payment solutions are increasingly playing a crucial role in enhancing their transforming and upscaling businesses. One such technology that has revolutionized the way businesses operate is cloud-based POS systems. A significant transition from traditional POS systems to cloud-based POS systems has been witnessed in recent years. Businesses worldwide are increasingly deploying cloud-based point of sale systems to adapt to emerging paymentFrom enhanced security to real-time data accessibility and improved customer experience, learn why businesses should make the switch to cloud-based POS systems. technologies, improve customer experience, enhance payment security, and others. According to a study by SalesForce, more than 20% of retail businesses currently use a cloud-based POS, and around 29% of businesses plan to deploy it in the coming future. Key Reasons for Businesses to Switch to Cloud-based POS System Payment processes are presently propelled by connectivity and technological advancements, which have resulted in a significant impact on the payments industry. Consequently, it has become imperative for businesses to adopt point-of-sale systems powered by agile, cloud-based software to harness the full benefits of modern cutting-edge technology. Deploying a cloud point of sale system can guarantee optimal customer experience to businesses while remaining aligned with the rapidly evolving technological landscape. Here are the primary reasons why businesses should contemplate the adoption of a cloud based POS system: Real-Time Accessibility In today's fast-paced business environment, the abilityto access real-time data is crucial.Cloud-based POS systems allow businesses to access data from any device with internet access, enabling real-time inventory management, sales tracking, and customer insights. This real-time data accessibility empowers enterprises to make informed decisions, optimize operations, and improve customer experience. Flexibility and Mobility Cloud POS solutions are highly flexible, making it easier for businesses to adapt to changing needs and ecosystems. Leveraging a POS system, businesses can quickly and easily add or remove products, update pricing, and make other changes to their inventory. Furthermore, with the accessibility from any location, these cloud based retail POS systems enable employees/ staff to work remotely. These capabilities are especially useful for businesses that sell seasonal products, experience fluctuations in demand, or have multiple locations. Scalability With legacy POS systems, businesses need to invest in new hardware to expand their operations, which can be costly and time-consuming. However, cloud-based POS systems offer businesses the flexibility to scale up or down their operations without worrying about upgrading their hardware. In addition, businesses can seamlessly add new locations, products, and users without any hardware upgrades. Improved Customer Experience Cloud-based POS systems for retail enable businesses to provide a seamless customer experience by allowing employees to access customer data from any device with an internet connection. This allows businesses to personalize their offerings, offer faster service, and resolve customer complaints quickly. The ability to access real-time data also enables businesses to anticipate customer needs and preferences, allowing them to provide tailored promotions and recommendations. Cost Savings Businesses need to invest in expensive hardware and software, access as well as pay for ongoing maintenance and support while using a legacy POS system. Switching to a cloud POS system can result in significant cost savings for businesses. As these POS solutions require minimal hardware and software investments and often come with a low monthly subscription fee, businesses can save on maintenance and support costs, as these are typically included in the subscription fee. Bottom Line A cloud-based POS system with seamless integration offers an extensive business overview and can perform operations much more than accept orders and payments. Not only does it streamline services, but it also provides insightful data and simplifies day-to-day business management, allowing business owners to focus on development. It is evident that combining day-to-day operations with cloud-based POS software is now a critical requirement for businesses. In addition, the technological evolution of these systems in recent years and the possibilities for continuous development have made point-of-sale data, inventory, staff, and payment management much easier for businesses. Since the world is becoming increasingly digital, it is imperative that businesses adapt and adopt cloud-based POS systems to remain competitive and relevant. Therefore, businesses should consider the benefits of cloud-based POS systems and make the switch to ensure long-term success and growth.

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Article | July 13, 2022

Last July, a small group representing the giants of the tech industry gathered in the seat of US government, Washington DC. They probably didn’t want to be there. Congress had summoned their employers Apple, Facebook, Google, and Amazon to answer questions about the command they hold over the markets they operate in. On Amazon’s behalf, associate general counsel Nate Sutton spoke in defense of his employer’s role in US retail. Throughout, he argued that Amazon isn’t so powerful as to be able to control prices and stifle competition. Amazon, he pointed out, makes up less than 1% of retail globally. In the US, it accounts for around 4% of retail. In fact, Walmart is much larger than Amazon, he said. In terms of sales, Sutton is right. Walmart reported $510 billion in total sales across its US and international segments in the 2019 fiscal year, versus Amazon’s $233 billion in roughly the same period.

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How SMEs can emulate the success of Amazon through ecommerce personalization

Article | June 30, 2022

Whatever your feelings are towards Amazon, there is no denying that they have revolutionised ecommerce and now set the bar for the personalised experience of users when it comes to online shopping. So much so that it was recently reported that they have more than a 30% share of the UK’s ecommerce market. With statistics like this, it may feel like it is impossible to compete, especially as Amazon has huge tech and marketing budgets at its disposal. However, all is not lost. It is possible for SMEs to learn from the forerunner and implement some of their most successful techniques, with regards to their use of ecommerce personalisation and AI, to increase sales cost effectively.

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How Retailers Can Utilize In-Store Digital Signage

Article | February 10, 2020

Consumer attention is shifting. Brick-and-mortar stores must now compete with e-retailers as customers spend more time online, thanks to targeted ads and personalized deals. As noted by Digital eCommerce, online sales rose almost 18 percent last year to $3.46 trillion worldwide and are on track to top $892 billion across the U.S. in less than two years. This shift has alerted most brands to the need for a retail evolution to ensure ongoing success. With e-commerce sales still accounting for just under 10 percent of retail revenues, businesses have an opportunity to boost sales and raise their brand profile — if they can reliably capture consumer interest. One solution: effective and engaging digital signage. Retailers Can Capture Crucial In-Store Moments To capture attention and drive conversion, businesses must capitalize on what Google calls micro-moments, when customers leverage their mobile devices to discover more information, find a price or pinpoint a vendor online.

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Spotlight

TerraPay

Headquartered in The UK (London), TerraPay believes that the smallest payment deserves a borderless journey as safe as the largest. The company has been building an ever-expanding payments highway that empowers businesses to create transparent customer experiences with an uninterrupted, secure, and real-time global passage for every payment, however small or large.

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Pavilion Payments Introduces a Comprehensive iGaming Software Development Kit

Businesswire | June 02, 2023

Pavilion Payments, the leading omnichannel payments provider exclusively serving the gaming industry, has announced its innovative iGaming Software Development Kit (SDK). This toolkit aims to offer operators a seamless and efficient solution to simplify the integration of Pavilion Payments' VIP Preferred® program. The iGaming SDK builds upon the functionality of the industry leading iGaming XML standard format for storing data, delivering a superior experience for both operators and players. With this powerful toolkit, operators no longer need to invest time and resources in designing and coding the front end or back end of their platforms. This new development is scheduled to be rolled out in multiple states including Pennsylvania, Indiana, Virginia, Arizona and New Jersey, in late summer of 2023 with one operator and another in 16 markets as a fast follower. In addition to these core functionalities, the iGaming SDK equips players with the tools to manage their funding sources effectively. With Pavilion Payments’ ACH/Bank feature, the iGaming SDK ensures a streamlined experience for players. The iGaming SDK offers a range of customization options, such as the use of online bank credentials for enhanced security and efficiency while also providing control over their deposit limits. SDK offers a platform that allows operators to quickly enable new features, including SameDay ACH, Credit/Debit acceptance, Real Time Payments (RTP) and risk enhancements without additional development by the operator. The American Gaming Association’s (AGA) State of the States Report shows iGaming grossed $1.48 billion in Q1 2023, marking a 22.7 percent year-over-year revenue increase. iGaming is an important sector of the gaming industry and as it evolves, technology and solutions need to adapt to the needs of patrons. “The launch of the iGaming SDK reinforces Pavilion Payments' commitment to providing innovative and user-centric solutions for the iGaming industry,” said Christopher Justice, CEO of Pavilion Payments. “Our goal is to empower operators by offering a toolkit that simplifies the implementation of our VIP Preferred payment option, ultimately enhancing player satisfaction and streamlining transactions. With its seamless integration capabilities and user-friendly interface, the iGaming SDK is set to redefine the online gaming experience for both operators and players alike.” About Pavilion Payments Pavilion Payments enables the world’s gaming entertainment leaders to create amazing consumer experiences and maximize spend across all their physical and digital properties. Pavilion Payments is the gaming industry's leading omnichannel payment solutions provider, providing integrated omnichannel and software solutions that enable flexible funding, play, and cash out.

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Givex Corp. Announces Integration with Customer Feedback Provider Chatter by Stingray

PRnewswire | March 29, 2023

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Tranglo launches instant SEPA payout to Europe

PRnewswire | April 03, 2023

Tranglo today announced the launch of instant SEPA payments to Europe. It marks the company's first large-scale expansion in that region and comes amid an influx of cross-border funds in recent years. SEPA facilitates over 43 billion transactions annually, with cross-border payments growing rapidly in the last 10 years. However, cross-border SEPA credit transfers and direct debits accounted only for 3.5% and 4.5% of such transactions in the region, respectively. Tranglo expects cross-border transactions to SEPA countries to increase significantly in the coming months, especially among the increasing number of European businesses and consumers abroad looking for real-time payments. At launch, supported SEPA payout countries are the United Kingdom, Belgium, Croatia, Finland, Germany, Greece, Hungary, Netherlands, Portugal, Slovakia, Spain and Sweden, with more to follow. Tranglo Group CEO Jacky Lee said: "We decided to launch this offering to cater to the increasing demand for instant cross-border payments. Our business partners will be delighted to know that Tranglo Connect is integrated seamlessly into SEPA, offering more value per transaction in terms of speed and coverage." Tranglo's instant SEPA payout is available 24/7 and supports individual and business senders and beneficiaries. All transacting bank accounts must be identified by an IBAN. Tranglo helps financial institutions and businesses pay through Tranglo Connect, its proprietary cross-border payments solution. It seamlessly integrates payout and partner services, unifying the end-to-end payment process with direct API access. With Tranglo Connect, companies can make payments to over 30 countries reliably and securely. About Tranglo Tranglo is a cross-border payment hub with a proven track record in business payment, foreign remittance and mobile payment solutions. Founded in 2008, we have offices in Kuala Lumpur, Singapore, Jakarta, Dubai and London. Our global network spans more than 150 countries, 600 mobile operators, 1,300 banks/wallets and 140,000 cash pickup points. Tranglo is a proud partner of Ripple, the leading enterprise blockchain solutions for global payments. We now offer enhanced cross-border payout services with an even broader coverage through RippleNet, Ripple's global payment network.

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Pavilion Payments Introduces a Comprehensive iGaming Software Development Kit

Businesswire | June 02, 2023

Pavilion Payments, the leading omnichannel payments provider exclusively serving the gaming industry, has announced its innovative iGaming Software Development Kit (SDK). This toolkit aims to offer operators a seamless and efficient solution to simplify the integration of Pavilion Payments' VIP Preferred® program. The iGaming SDK builds upon the functionality of the industry leading iGaming XML standard format for storing data, delivering a superior experience for both operators and players. With this powerful toolkit, operators no longer need to invest time and resources in designing and coding the front end or back end of their platforms. This new development is scheduled to be rolled out in multiple states including Pennsylvania, Indiana, Virginia, Arizona and New Jersey, in late summer of 2023 with one operator and another in 16 markets as a fast follower. In addition to these core functionalities, the iGaming SDK equips players with the tools to manage their funding sources effectively. With Pavilion Payments’ ACH/Bank feature, the iGaming SDK ensures a streamlined experience for players. The iGaming SDK offers a range of customization options, such as the use of online bank credentials for enhanced security and efficiency while also providing control over their deposit limits. SDK offers a platform that allows operators to quickly enable new features, including SameDay ACH, Credit/Debit acceptance, Real Time Payments (RTP) and risk enhancements without additional development by the operator. The American Gaming Association’s (AGA) State of the States Report shows iGaming grossed $1.48 billion in Q1 2023, marking a 22.7 percent year-over-year revenue increase. iGaming is an important sector of the gaming industry and as it evolves, technology and solutions need to adapt to the needs of patrons. “The launch of the iGaming SDK reinforces Pavilion Payments' commitment to providing innovative and user-centric solutions for the iGaming industry,” said Christopher Justice, CEO of Pavilion Payments. “Our goal is to empower operators by offering a toolkit that simplifies the implementation of our VIP Preferred payment option, ultimately enhancing player satisfaction and streamlining transactions. With its seamless integration capabilities and user-friendly interface, the iGaming SDK is set to redefine the online gaming experience for both operators and players alike.” About Pavilion Payments Pavilion Payments enables the world’s gaming entertainment leaders to create amazing consumer experiences and maximize spend across all their physical and digital properties. Pavilion Payments is the gaming industry's leading omnichannel payment solutions provider, providing integrated omnichannel and software solutions that enable flexible funding, play, and cash out.

Read More

POS SOLUTIONS

Givex Corp. Announces Integration with Customer Feedback Provider Chatter by Stingray

PRnewswire | March 29, 2023

Givex Corp.announced today the completion of its integration with Chatter by Stingray, a leading provider of customer feedback solutions for the restaurant and retail industries. Chatter's conversational platform engages with customers in real time, providing Givex merchants with a powerful tool to measure customer satisfaction. "We are excited to partner with Chatter, whose innovative technology aligns with our mission to help businesses engage with their customers," said Mo Chaar, Chief Commercial Officer of Givex. "Through this integration, our merchants will have access to valuable, actionable insights to quickly and effectively improve their operations and customer service." Chatter also offers merchants the ability to gather employee feedback, an important tool in a challenging labor market. By integrating with Chatter, Givex merchants can stay ahead of the competition by gaining a deeper understanding of their customers' needs "At Chatter, we are dedicated to providing our clients with the tools they need to optimize their customer experience," said William Folsom, Director Customer Success Operations at Chatter by Stingray. "Our partnership with Givex will allow us to reach a wider audience and provide actionable insights to help businesses thrive." With twelve regional offices and a global footprint of more than 118,000 active merchant locations, Givex offers gift cards, point-of-sale system GivexPOS, loyalty programs, GivexPay and more. For more information, please visit www.givex.com. About Givex Givex Corp. provides merchants with customer engagement, point of sale and payment solutions, all in a single platform. We are integrated with 1000+ technology partners, creating a fully end-to-end solution that delivers powerful customer insights. Our platform is used by some of the world's largest brands across the globe, comprising approximately 122,000+ active locations across more than 100 countries.

Read More

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Tranglo launches instant SEPA payout to Europe

PRnewswire | April 03, 2023

Tranglo today announced the launch of instant SEPA payments to Europe. It marks the company's first large-scale expansion in that region and comes amid an influx of cross-border funds in recent years. SEPA facilitates over 43 billion transactions annually, with cross-border payments growing rapidly in the last 10 years. However, cross-border SEPA credit transfers and direct debits accounted only for 3.5% and 4.5% of such transactions in the region, respectively. Tranglo expects cross-border transactions to SEPA countries to increase significantly in the coming months, especially among the increasing number of European businesses and consumers abroad looking for real-time payments. At launch, supported SEPA payout countries are the United Kingdom, Belgium, Croatia, Finland, Germany, Greece, Hungary, Netherlands, Portugal, Slovakia, Spain and Sweden, with more to follow. Tranglo Group CEO Jacky Lee said: "We decided to launch this offering to cater to the increasing demand for instant cross-border payments. Our business partners will be delighted to know that Tranglo Connect is integrated seamlessly into SEPA, offering more value per transaction in terms of speed and coverage." Tranglo's instant SEPA payout is available 24/7 and supports individual and business senders and beneficiaries. All transacting bank accounts must be identified by an IBAN. Tranglo helps financial institutions and businesses pay through Tranglo Connect, its proprietary cross-border payments solution. It seamlessly integrates payout and partner services, unifying the end-to-end payment process with direct API access. With Tranglo Connect, companies can make payments to over 30 countries reliably and securely. About Tranglo Tranglo is a cross-border payment hub with a proven track record in business payment, foreign remittance and mobile payment solutions. Founded in 2008, we have offices in Kuala Lumpur, Singapore, Jakarta, Dubai and London. Our global network spans more than 150 countries, 600 mobile operators, 1,300 banks/wallets and 140,000 cash pickup points. Tranglo is a proud partner of Ripple, the leading enterprise blockchain solutions for global payments. We now offer enhanced cross-border payout services with an even broader coverage through RippleNet, Ripple's global payment network.

Read More

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