5 Minutes With Daniel Rubin, Founder & Chairman, Dune London

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When Daniel Rubin opened the doors to the first Dune London store in late 1992 in a concession on London's Oxford Street, he set in motion a British brand and retail chain that has become loved the world over. In the advent of its 25th anniversary, the Retail Gazette caught up with the founder to talk shoes, business, Brexit and the proud legacy of his family. Initially, after leaving university I became a chartered accountant but ended up buying into a ladies manufacturing business in London. When that became tough I became an importer – one of the largest in the UK – supplying the high street. Finally, during a period of major change in shoe retailing I saw an opportunity for a niche fashion footwear retailer and so Dune was born.

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POS SOLUTIONS, POS HARDWARE

How POS Solutions Assist Restaurants to Increase their ROI?

Article | August 18, 2022

Introduction The hospitality industry has always been challenging and full of obstacles, such as low-profit margins, high competition, and turnover management, irrespective of the type of restaurant or level of owner experience. However, rapidly changing business dynamics and current conditions have increased these challenges enormously. Changing customer preferences, including high customer service expectations and an emphasis on the sourcing of ingredients and nutrition values, affect the entire operation. Also, the growing importance of reviews and word-of-mouth referrals makes brand management both more crucial and complex. Thus, several restaurant owners are increasingly investing in innovative solutions, such as restaurant POS systems, to improve the consumer experience, empower business owners to manage restaurant operations more efficiently, and increase ROI. Top 5 Ways How Restaurant POS Integration Can Boost ROI Due to the fast-paced nature of the restaurant sector, coupled with ever-changing customer needs, business owners encounter numerous challenges in keeping up with the changes and meeting customer expectations while maintaining perfect control over all aspects of their operations. As restaurant POS systems provide solutions for these challenges while also improving workplace efficiency, automating several tasks, monitoring employee performance, and enhancing security, these systems are gaining massive popularity in the hospitality industry. Out of all the new features that restaurants can get from POS integrations, such as delivery management, accounting, and more, these are the most important ones that help owners get the best return on their investment: Create Data-driven Campaigns Modern POS solutions enable restaurant owners to collect valuable data about their customers, such as their preferred food choices, their addresses, how often they visit the establishment, and others. These actionable insights can be used to create personalized campaigns, increasing their chances of responding to a customized offer and improving ROI. Support Omnichannel Communications and Payments With the advent of e-commerce, food can now be ordered and paid for via multiple channels, including the restaurant's website, third-party applications, the phone, and others. Therefore, it has become essential for restaurant owners to increase contact with their customers. Integrating a restaurant POS system enables owners to facilitate omnichannel communication and payments and discover the optimal way to communicate with consumers, thereby increasing food order flow from both offline and online channels. Improves Customer Relationship As the restaurant sector continues to become more competitive year by year, it is becoming crucial for restaurant owners to improve their relationships with customers. With restaurant POS systems, customers can make the payment using their preferred methods, such as cash, credit or debit card, QR code, UPI, and others. These systems also reduce the time for placing food orders as well as decline the chances of order misplacement. This results in providing better customer service, improving customer relationships, and increasing customer inflow. Streamline Restaurant Operations From front-of-house to back-of-house operations, modern POS technology assists restaurant owners in streamlining various business operations such as inventory control, labor management, payment getaways, and order tracking and delivery, among others. Thereby reducing the overall cost, declining the chances of errors, and improving profit margins. Final Thought Today, POS technology is clearly a necessity for the hospitality industry, irrespective of the type of establishment, such as fine dining, fast food, cloud kitchen, hotels, and others, to enhance restaurant operations, provide a smoother customer experience, and improve ROI. With the introduction of customizable POS solutions and a growing shift towards cashless payments, modern restaurant POS systems are anticipated to transform the ways of food ordering and payment in the forthcoming years.

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POS RETAIL

Top 5 Reasons Why Modern Restaurant Needs Integrated POS Solutions

Article | August 12, 2022

Introduction Due to the dynamic nature of the industry and the ever-evolving demands of its customers, restaurant business owners are facing a unique set of challenges. This is compelling them to streamline their operations to meet customers' rising expectations while maintaining perfect control over all aspects of their establishment. In addition, emerging innovative technology solutions are rapidly changing the world of payment systems, and the restaurant industry is the best example of it. Today, opening a restaurant is more than just serving food and making money. It is about providing a memorable experience to the customers and retaining them. As a robust restaurant point-of-sale (POS) solution assist in delivering a better customer experience, pacing up the ordering process, and managing inventory, among others, it is gaining huge popularity in the sector. Why Does Restaurant Need to Invest in Modern POS Systems Today? As the trends of online food ordering at dine-in and competition in the hospitality industry continue to deepen, it is becoming imperative for restaurant owners to efficiently manage the point of sale for their eatery. Also, the growing need for faster customer food service, efficient employee scheduling, and effective inventory management is encouraging business owners to adopt innovative restaurant technologies, such as restaurant POS systems. Here are some of the main reasons restaurants should integrate modern POS solutions. Effective Ordering Processes The ordering process, being the nerve center for restaurants, is one such aspect that needs serious attention. As food ordering processes that take a long time can significantly hamper the customer experience and satisfaction, owners of food establishments are aiming at leveraging novel restaurant POS systems to streamline and ease the food ordering processes. Increase Cash Flow Optimum cash flow is the backbone of any business. If restaurants are unable to maintain enough cash flow, they will have difficulties staying in business in the long run. Since restaurants are able to serve more customers per hour with fast-paced POS technology, allowing for greater sales and increased cash flow, business owners are aiming to deploy these modern POS solutions. Organize and Track Profit and Loss Keeping an accurate track of the income and expenses is of great importance for understanding the financial position of the eatery and creating an effective strategy to increase its revenue. A POS system can assist business owners in preparing a settlement at the end of each day, week, and month, keeping track of the ROI, and organizing profit and loss. Offer Security to Customers Customers or guests are increasingly using various cashless modes for transactions, such as credit cards, online banking, and others, for making payments. With increasing instances of customer data theft, guests are increasingly concerned about their data privacy and payment credentials. Hence, several food establishments are emphasizing embracing restaurant POS software to offer enhanced security to customers. Build Customer Database In today's highly competitive world, engaging and retaining customers is crucial for the success of businesses, especially in the restaurant industry. As the latest POS solutions aid restaurants in enhancing customer communications and loyalty, along with improving customer relationship management by building a customer database, these solutions are increasingly being sought in the sector. The Ending Thought With the emergence of innovative trends in the hospitality industry and the ever-changing needs of customers, it is becoming difficult for restaurant owners to keep the customers happy and build credibility in the long run. Since modern restaurant POS systems with advanced integrated technologies, such as artificial intelligence, can assist these restaurants in overcoming these obstacles along with providing numerous advantages, including cost reduction and increased ROI, these systems are anticipated to become a necessity for restaurants in the coming years.

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RESTAURANT POS

Retail ,Wholesale Trade,Ecommerce,Retail,E-commerce,point of sale.

Article | July 20, 2022

Last July, a small group representing the giants of the tech industry gathered in the seat of US government, Washington DC. They probably didn’t want to be there. Congress had summoned their employers Apple, Facebook, Google, and Amazon to answer questions about the command they hold over the markets they operate in. On Amazon’s behalf, associate general counsel Nate Sutton spoke in defense of his employer’s role in US retail. Throughout, he argued that Amazon isn’t so powerful as to be able to control prices and stifle competition. Amazon, he pointed out, makes up less than 1% of retail globally. In the US, it accounts for around 4% of retail. In fact, Walmart is much larger than Amazon, he said. In terms of sales, Sutton is right. Walmart reported $510 billion in total sales across its US and international segments in the 2019 fiscal year, versus Amazon’s $233 billion in roughly the same period.

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How SMEs can emulate the success of Amazon through ecommerce personalization

Article | February 10, 2020

Whatever your feelings are towards Amazon, there is no denying that they have revolutionised ecommerce and now set the bar for the personalised experience of users when it comes to online shopping. So much so that it was recently reported that they have more than a 30% share of the UK’s ecommerce market. With statistics like this, it may feel like it is impossible to compete, especially as Amazon has huge tech and marketing budgets at its disposal. However, all is not lost. It is possible for SMEs to learn from the forerunner and implement some of their most successful techniques, with regards to their use of ecommerce personalisation and AI, to increase sales cost effectively.

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The POS Ecosystem That’s Modernizing The World Of Independent Retailers

IndependentRetailer | September 05, 2019

National Retail Solutions has a POS system that creates a better checkout experience for both the customer and the cashier. In today’s fast-paced era, running a successful business requires a lot more effort on many fronts. Small and midsized independent retailers can greatly benefit from a modern, robust POS system. “It’s our mission to provide the best point of sale solution for groceries, c-stores, liquor and tobacco shops; an all-in-one bundle for success and growth for small and mid-sized independent retailers,” Elie Y. Katz, founder, President & CEO of National Retail Solutions, said. “The checkout process isn’t just about the critical functioning of a cash register and credit card machine. It’s part of a broader experience at checkout, both for customers and merchants who serve them.”

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Aditya Birla Fashion and Retail buys ethnic retailer Jaypore

indianretailer | June 11, 2019

Aditya Birla Fashion and Retail (ABFRL), a part of $44.3 billion Aditya Birla Group, has acquired online-offline retailer Jaypore. With this acquisition, ABFRL has forayed into the branded ethnic market.Jaypore provides curated collections of handmade, handwoven and handcrafted apparel, jewellery, home textiles and accents, traditional and contemporary art and more from all over India.ABFRL’s Board of Directors has approved the signing of Share Purchase agreement to buy Jaypore. The business comprises online and offline operations.Ashish Dikshit, Managing Director, ABFRL, said, “Ethnic wear is the largest segment in the Indian fashion apparel market. While ABFRL has built a diversified portfolio of brands across different segments, ethnic wear space is currently under-represented in our bouquet of offerings to consumers. The proposed acquisition is, therefore, a great strategic addition to our portfolio and gives us a strong footing in a segment that is growing in double digits.”

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SUGAR Cosmetics launches first retail outlet in Bengaluru

indianretailer | April 09, 2019

SUGAR Cosmetics, one of the fastest growing colour cosmetics brands in India, has launched its first exclusive brand outlet in Bengaluru. This store houses SUGAR's entire product range in a specially-curated brick-and-mortar experience. Located at Orion Mall in the IT Hub of India, the newly launched SUGAR store has nearly 400 sq ft of the best picks in categories that cover lips, eyes, face and nails, permitting customers to enjoy a plethora of beauty products to suit all skin tones and undertones across the country.

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The POS Ecosystem That’s Modernizing The World Of Independent Retailers

IndependentRetailer | September 05, 2019

National Retail Solutions has a POS system that creates a better checkout experience for both the customer and the cashier. In today’s fast-paced era, running a successful business requires a lot more effort on many fronts. Small and midsized independent retailers can greatly benefit from a modern, robust POS system. “It’s our mission to provide the best point of sale solution for groceries, c-stores, liquor and tobacco shops; an all-in-one bundle for success and growth for small and mid-sized independent retailers,” Elie Y. Katz, founder, President & CEO of National Retail Solutions, said. “The checkout process isn’t just about the critical functioning of a cash register and credit card machine. It’s part of a broader experience at checkout, both for customers and merchants who serve them.”

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Aditya Birla Fashion and Retail buys ethnic retailer Jaypore

indianretailer | June 11, 2019

Aditya Birla Fashion and Retail (ABFRL), a part of $44.3 billion Aditya Birla Group, has acquired online-offline retailer Jaypore. With this acquisition, ABFRL has forayed into the branded ethnic market.Jaypore provides curated collections of handmade, handwoven and handcrafted apparel, jewellery, home textiles and accents, traditional and contemporary art and more from all over India.ABFRL’s Board of Directors has approved the signing of Share Purchase agreement to buy Jaypore. The business comprises online and offline operations.Ashish Dikshit, Managing Director, ABFRL, said, “Ethnic wear is the largest segment in the Indian fashion apparel market. While ABFRL has built a diversified portfolio of brands across different segments, ethnic wear space is currently under-represented in our bouquet of offerings to consumers. The proposed acquisition is, therefore, a great strategic addition to our portfolio and gives us a strong footing in a segment that is growing in double digits.”

Read More

SUGAR Cosmetics launches first retail outlet in Bengaluru

indianretailer | April 09, 2019

SUGAR Cosmetics, one of the fastest growing colour cosmetics brands in India, has launched its first exclusive brand outlet in Bengaluru. This store houses SUGAR's entire product range in a specially-curated brick-and-mortar experience. Located at Orion Mall in the IT Hub of India, the newly launched SUGAR store has nearly 400 sq ft of the best picks in categories that cover lips, eyes, face and nails, permitting customers to enjoy a plethora of beauty products to suit all skin tones and undertones across the country.

Read More

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