POS SOLUTIONS,POS RETAIL
Arryved | September 21, 2022
Arryved, the industry's most trusted point of sale system, announced today that their system now integrates with Fresh KDS. Fresh KDS is a paperless order management and guest communication system suited for food and beverage businesses of all sizes. In addition to organizing kitchen operations, it allows businesses to seamlessly communicate with guests via SMS texting.Fresh is committed to optimizing kitchen efficiency and the guest experience, pioneering the first cloud-based kitchen display system (KDS). Fresh is the premier innovator in the kitchen display space, focused entirely on driving speed of service, order accuracy, and guest experience. While operators navigate the shift to digital ordering and delivery, Fresh continues to bring previously unavailable enterprise features to independent operators. Fresh offers an intuitive mobile app that beautifully displays orders on a tablet (Android or iOS) in the food production area. Touchscreen ticket management lets KDS users split tickets between kitchen stations, color code tickets based on time elapsed, and even use custom hold times to fire orders at specific times. By improving efficiency and streamlining communication, Fresh KDS ultimately reduces mistakes which results in a better dining experience for guests. From an old school restaurant perspective, which is the way we used to operate, tickets would come in, and the chef or expeditor is standing there shouting out the order. We're just too high volume for that. It was getting to the point where it was slowing us down and it was a detriment to the guest experience," said Jeff Skiba, Director of Hospitality at Captain Lawrence Brewing Company, about the chaos in their kitchen prior to using Arryved's Fresh KDS integration. Now, each cook only sees the dishes they need to make at their particular station, and they don't have to rely on hearing a call from the expeditor. "It's helped us be faster in the kitchen. Speed is key when you have hungry mouths to feed. Plus, Fresh goes above and beyond typical KDS solutions with their SMS notification capabilities. This innovation allows merchants to automatically communicate with guests about their order via text. Merchants can customize messages to guests right from the KDS, notifying them when their order is received and when it's ready for pickup. Streamlined communication lets busy kitchens set clear expectations and offers comforting validation to diners. Partnering with the most advanced KDS out there proves Arryved's commitment to leading the customer experience revolution in food and beverage.
"We're thrilled to be working with Fresh KDS.Regardless of what kind of kitchen our merchants are working with dine-in, takeout, or food trucks this solution significantly improves their operations. It's an integration that sets Arryved apart from standard POS systems."
Stephen Younge, Arryved's newly minted Chief Technology Officer.
Earlier this year, Arryved rebranded, sporting a bright new color palette and community-centric logo. Besides visual updates, the company shared their mission to be a point of service solution for all types of businesses, expanding beyond the craft beverage industry they initially set out to serve. After years of innovating their suite of comprehensive tools and hiring from all parts of the food and beverage industry, Fresh KDS is yet another feature that strengthens Arryved's capabilities. Feedback from our merchants is invaluable," continued Stephen. "We're listening to their needs and innovating our product in response." Arryved's receptiveness has resulted in an unprecedented net promoter score of 88, and a customer retention rate of 98% year-over-year. "If guests are happy, our merchants are happy. And if they're happy, we're doing our jobs right.
Founded in 2016, Boulder, CO based Arryved, Inc. is a point-of-service based software company specializing in the craft food, beverage, and entertainment service industries. In six short years we've grown from being an idea on a taproom coaster, to a revered platform serving hundreds of satisfied accounts. We're a team of tech geeks with relentless passion for, and extensive experience in, the food and beverage industry as both employees and consumers. Our goal is simple: deliver a flexible, reliable, team-centric platform that puts service first in every way. Evolve the archaic Point of Sale system from being a much-maligned obstacle into a flexible Point of Service tool that elevates guest experiences, fosters enhanced server relationships, and provides owners and managers with robust and easily digestible insight to make informed decisions.
Comdata | October 04, 2022
GK and Comdata, Inc., a FLEETCOR company, announced a strategic partnership for Comdata to offer truck stops and convenience store retailers a single point-of-sale (POS) solution that empowers ongoing innovation. The partners will present their cutting-edge technology solutions in tandem at booths #6844 and #6053 at the NACS Show from Oct. 2-4, 2022.As the industry standard for commercial payments for over 50 years, Comdata is constantly investing in new ways to improve the customer experience. Most recently, the technology provider turned to GK to update the tech stack for its SmartDESQ application. SmartDESQ will now be connected to GK CLOUD4RETAIL via GK OmniPOS. The integration of GK’s advanced cloud and point-of-sale technology will transform Comdata’s SmartDESQ into a next-generation retail platform. Comdata can now offer the GK omnichannel suite of solutions, enabling truck stops and convenience store retailers to improve the customer experience and drive operational efficiencies.
“At Comdata, we have spent years cultivating strong relationships in the trucking industry, both with mom-and-pop truck stops and with some of the largest major oil chains in the country,By partnering with GK, we can ensure our customers have access to the most innovative and flexible solutions including POS and payments capabilities, self-checkout kiosks, hardware independence, mobility and much more.”
Matthew Miller, Vice President of Merchant Services, FLEETCOR
Working together, Comdata and GK have developed the industry’s most advanced retail platform, simplifying the store environment and driving business innovation. As both companies expand their reach within the truck stop and convenience store industries, they will also continually deliver new value driving solutions, helping retailers thrive by better serving customers. GK’s role in convenience and truck stop retailing is growing rapidly,” said Bill Miller, Vice President of Sales, GK. The ability to process Comdata fleet cards in both the store and forecourt with GK is an industry game-changer. Our partnership and integrated solutions with Comdata will drive significant value to fuel retailers of all sizes, from a single site to the largest enterprises globally. GK and Comdata will be presenting their solutions at booths #6488 and #6053 at the NACS Show from Oct. 2-4, 2022. GK will showcase its suite of retail solutions, including omnichannel POS, Self-Checkout, Mobile POS, Self-Scan, QSR, Fuel and Comdata Fleet payments and more.
GK breaks down the barriers to unified commerce with its open CLOUD4RETAIL platform and a broad portfolio based on it, like OmniPOS for point of sale, mobile POS, mobile customer engagement and a full range of store/back-office solutions. The company is a recognized leader in omnichannel retail, offering a single, global software platform for all retail formats and touchpoints. Ten of the Top 50 retailers worldwide rely on GK, and GK is the fastest growing global POS provider in new installations over the last three years. For more information, visit www.gk-software.com.
Comdata Inc., a FLEETCOR company, is a leader and innovator in commercial payment solutions, driving actionable insights from spending data, building enhanced controls to protect clients’ interests, and positively impacting day-to-day operations for fleet owners and managers and drivers in the trucking industry. Founded in 1969 in Brentwood, Tennessee, Comdata has proudly supported the life-impacting trucking industry for over 50 years.
Unanet | September 16, 2022
Unanet, the leading provider of project-based ERP and CRM for the government contractor (GovCon) and architecture, engineering and construction (AEC) industries, today announced that the McHenry Management Group (TMMG), a systems and maintenance engineering company which provides design and development for government agencies including the Navy and Coast Guard, plans to replace its sunsetting legacy system with Unanet GovCon ERP.Familiar with Unanet's capabilities and customer service from working with the solution at two previous firms, Jeffrey Estes, CFO at TMMG, immediately suggested Unanet when TMMG learned its existing software wasn't going to be supported in the future. Estes declined a different program offered by the competing software company, and instead was confident that Unanet could provide the detailed and robust reporting functionality so project managers could make financial decisions that will grow individual contracts and ultimately help steer the company toward expansion.
"We saw more than 30% growth in our firm in one year, and we knew we needed to enhance our reporting capabilities with Unanet in order to navigate our company, With Unanet's versatile reporting capabilities, we can grow our project managers into leaders that understand ultimately how to positively impact TMMG's overall bottom line."
"McHenry Management Group (TMMG
Founded in 2008, TMMG has more than 200 employees and manages diverse GovCon projects in the U.S. and internationally that specialize in asset, life cycle management, industrial operations and program management. TMMG has already started an implementation plan while the firm continues to expand its design group and has found that Unanet's solution provides a variety of options for contract reporting and their customer service team has been extremely responsive "Unanet's commitment to customer service is very important to me," said Estes. "Unanet listens to us and responds quickly when we have a question or a challenge." More than 2,000 fast-growing GovCon companies like TMMG select Unanet GovCon ERP because it has the right mix of functionality and accessibility, while also offering the ability to scale and grow seamlessly.
Unanet is a leading provider of project-based ERP and CRM solutions purpose-built for Government Contractors, architecture, engineering, construction, and professional services. More than 3,700 project-driven organizations depend on Unanet to turn their information into actionable insights, drive better decision-making, and accelerate business growth. All backed by a people-centered team invested in the success of your projects, people, and financials. For more information, visit www.unanet.com.
The McHenry Management Group (TMMG) provides senior level maintenance engineering services to commercial and government clients and is a recognized leader in enterprise level program management, change management and process improvement programs. Focused on providing innovative and cutting-edge solutions to challenging program level problems, TMMG brings deep expertise in Condition-Based Maintenance (CBM), Reliability-Centered Maintenance (RCM) and maintenance engineering process improvements. TMMG assists customers (including U.S. Navy, U.S. Coast Guard and Amtrak) with the world's most complex maintenance challenges resulting in significant productivity advancements.