3 Ways AI and Chatbots Will Transform Retail in 2019

ABINASH TRIPATHY | January 30, 2019

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The idea that automation is going to be a key driver of transformation in the retail industry in 2019 isn’t a prediction, it’s a certainty.From FedEx automating its sorting and distribution facilities, to Amazon Go putting pressure on retailers to reinvent the shopping experience by, as the New York Times reported, “testing robots that help keep shelves stocked, apps that let shoppers ring up items with a smartphone, and high-tech systems [that] completely automate the checkout process,” automation will be a fact of life that retailers simply can’t afford to ignore any longer.Particularly when it comes to customer service.

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Boston Apparel Group

In 1983, Chadwicks became the first company to offer women the innovative concept of a fashion catalog with the same high-quality apparel found in department and specialty stores at a fraction of the price. Now, over 25 years later, Chadwicks is still America's favorite one-stop shopping destination for up-to-date women's fashion at values that are unsurpassed. Visit us at www.chadwicks.com .

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Spotlight

Boston Apparel Group

In 1983, Chadwicks became the first company to offer women the innovative concept of a fashion catalog with the same high-quality apparel found in department and specialty stores at a fraction of the price. Now, over 25 years later, Chadwicks is still America's favorite one-stop shopping destination for up-to-date women's fashion at values that are unsurpassed. Visit us at www.chadwicks.com .

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