3 Reasons Why Target Is a Higher-Quality Retail Play Than Walmart

After crushing second-quarter expectations, both retailers look to be performing at a high level. And in an age and industry where Amazon is constantly threatening the bottom line, the fact that these companies are able to adapt on the fly solidifies their staying power. Although both companies look like solid investments at this time  due to growing e-commerce sales, expanding revenues, and healthy consumer spending at both a retail investor looking to choose between the two must answer the question: which looks most prepared to reward shareholders in the future? The winner becomes clear when judging on the basis of valuation, growth, and dividends. Target is the superior choice.

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At King & McGaw we believe everyone should be able to own inspiring art. That's why we work hard to bring you an unrivalled collection of artworks and framed prints that are simple to buy and affordable too.

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POS Solutions

mPOS: Modern Payment Solutions for Restaurants

Article | March 18, 2024

Digital innovations continue to be a driving force in changing how people make and receive payments. Cash registers are becoming obsolete as business owners now seek to achieve greater flexibility and control. Similarly, the days of basic systems and stationary credit card leaders are long gone. POS systems for restaurants are changing, evolving, and morphing in response to the demands of restaurateurs and other hospitality business owners for features that did not exist 10 years ago. Impact of mPOS on Restaurants The emerging startup business of mobile point-of-sale (mPOS) systems enables clean features to be considered in the overall restaurant-oriented design at a reasonable cost and with a lesser amount of time and effort. With mPOS systems, restaurants can enhance and improve their operational environment. By opening the gates of traditional POS systems to external developers and the cloud, restaurant owners have ample opportunities to streamline existing processes, such as coupon redemption, and implement entirely new initiatives, like location-based marketing. The ability of the mPOS solutions to provide versatility to restaurant payment systems is one of their greatest benefits. Using a portable device equipped with POS software, waitstaff can print food orders for the kitchen, create customer bills, and accept payments from a variety of options such as QR codes, UPI, debit cards, mobile wallets, and many others. At the same time, these POS systems can facilitate communication between various restaurant departments. For instance, every order can feed information in real-time, allowing for the automatic tracking of inventory levels. In many instances, point-of-sale systems can also manage restaurant reservations. The Wave of the Future In recent years, the introduction of new technologies has enabled smart business solutions, such as mobile point of sale (mPOS), which have pushed the hospitality industry to achieve higher levels of internal expertise in core operational areas. The restaurant sector has long been a creative space that caters to consumers' and cultures' ever-changing tastes. There is now an embrace of technology that customizes the customer experience in unimaginable ways. Restaurant POS systems will play a prominent role in enabling these hospitality spaces to introduce new ways of serving food to customers, in the coming years, providing opportunities for POS solution providers to launch advanced restaurant POS systems and capitalize on them.

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Ecommerce Merchandising

E-commerce Market & Trends: A Report On How India Sells & Shops

Article | March 18, 2024

You have to be living in a cave if you haven’t experienced e-commerce already! No, we aren’t really bluffing when we say this. With a business model that is growing steadily at 23% year-over-year, aren’t e-commerce markets the place to be? Further, to add on, 2020 has been a year like no other in recent history. The events of the coronavirus pandemic that marked its spread on a global scale, worked wonders in bringing us closer to e-commerce than we ever were. The e-commerce industry was the backbone of humanity amidst the time of pandemic and uncertain lockdowns across different countries around the globe. Considering the fact that e-commerce has been suited to the trend amidst the pandemic, let’s have a look at how the world’s largest democratic, India, which is also one of the hot spots for e-commerce giants, has kept up with its buying and selling during 2020. Let’s get started! The total “your order is placed successfully” notification so far: Beginning its spree of three months, lockdown in the country was enforced in the last week of March. Being the innovators of ‘jugaad’(alternative way of solving or fixing a problem), Indian’s were prepared for the event, giving the e-commerce sites, a taste of dip with 2.40% on the overall orders placed (Yes, we should also consider the events of lockdown on courier facilities). However, this wasn’t it as the highest dip was about to come in April 2020, giving a 10% blow to the e-commerce industry. While these were the lower points, the e-commerce industry has experienced a boom in orders placed after April, marking the highest for the year with July. However, we are not done with the sales yet! Wonder which particular segment was the king of sales amidst the entire pandemic drama? Guess… Seems like we Indians love our gadgets really well, yes, it was the electronics! With ‘unlock 1.0’ in action, we had our carts prepared for checking out, the e-commerce industry in India witnessed a growth of 162%. However, this was just a mere aid to the losses as June faced a setback again! Interestingly, September marked a change in the charts, making the highest number of orders placed in e-commerce platforms, marking a 43% spike in electronic sales. How Indians sold in 2020! 2020 has been a year like no other (in both senses of the word). The extended lockdowns and social distancing helped our local kiranas (General Store) to share the platform beside some large enterprises, allowing businesses of all forms to adapt to hyper-local e-commerce. Conclusion Ecommerce has earned its rightful place as the most preferred shopping mode for us Indians. Thankfully, the markets have picked up with their pace, post the events of Unlock 1.0. For any business, one of the best news that they can conclude the year with is the fact that consumers are no longer using digital platforms for their daily needs. Online platforms have earned their rightful place, making it the perfect time to depend on e-commerce business. Lastly, have also secured the 9th position in global growth.

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POS Solutions

Retail POS Strategies for Seamless Checkout Experiences

Article | April 4, 2024

Discover effective retail POS strategies to transform retail checkout into a smooth, customer-friendly process. Enhance shopping experiences with latest retail point of sale system features. Contents 1. Seamless Checkout Experiences: The New Retail Standard 2. Comprehensive Strategies for Checkout Optimization 3. Latest Trends in POS Systems 3.1. Cloud-Based Deployment: A Growing Preference 3.2. Mobile POS systems 3.3. AI in POS systems 3.4. Robust Data Privacy 3.5. POS System Integration for Retailers 3.6. Advanced Analytics for Market Segmentation 4. POS System Features for Retail Success 5. The Road Ahead for Retail Checkout 1. Seamless Checkout Experiences: The New Retail Standard In the fast-paced world of ecommerce, consumers are not just looking for the perfect products but also a seamless and hassle-free shopping experience. Retail POS strategies that address the checkout challenge head-on convert consumers’ buying intent into action. The rapid pace of digitalization, especially in the retail and restaurant sectors across North America, Europe, and the Middle East & Africa, has significantly fueled the adoption of POS software. POS systems assist restaurants in dynamic ways to increase their ROI and popularity. This transformation is aligned with the global move towards cashless transactions, propelling the demand for reliable and efficient POS systems. From the psychology of a shopper to the technical nuances of payment processing, every aspect needs to be covered to ensure that checkout experiences not only meet but exceed customer expectations. Security and trust, the cornerstones of any successful e-commerce operation, are also scrutinized when making decisions related to effective retail POS strategies. That means taking a deep dive into the latest advancements in encryption, fraud detection, and secure payment gateways, ensuring that retail ecosystems are equipped to protect customers and businesses effectively. With the rise of mobile commerce and the influence of social media marketing, shopping has become an activity that fits into the brief interludes of a consumer's day. In such moments, a complicated or unclear checkout process can deter potential sales, highlighting the importance of simplicity and efficiency at this final, critical stage of the shopping journey. Research indicates that a significant factor in shopping cart abandonment is the absence of preferred payment options, with many consumers also discouraged by the need to manually enter extensive payment details. This suggests a clear opportunity for retailers to capture lost revenue by simplifying the payment process and offering a wider array of payment options. The concept of frictionless checkout gains prominence, particularly during the holiday season when time is of the essence for shoppers. Retailers can enhance the checkout experience by minimizing the need for consumers to enter new information or perform unnecessary actions. Implementing single-click purchasing and standardized wallet flows can significantly expedite the checkout process, reducing cart abandonment and fostering customer loyalty. In the digital realm, where personal and financial information is exchanged with ease, establishing robust security measures is imperative to protect transactions and build consumer trust. 2. Comprehensive Strategies for Checkout Optimization Optimizing the checkout process is pivotal for retail success, especially during the bustling holiday season. A smooth, efficient checkout not only enhances customer satisfaction but also drives sales. The ultimate objective of strategies for enhanced retail transactions is increased sales and deeper market penetration. Amasty.com highlighted how embracing a global strategy and facilitating easier transactions for customers worldwide can significantly broaden a company's market presence. Exemplifying, We Are Knitters, an e-commerce platform based in Spain known for its knitting kits and supplies, it explained how the platform successfully ventured into 15 new countries. This expansion was made possible through a strategic partnership with Stripe, integrated via Magento, which provided the flexibility in payment options essential for gaining the trust of a diverse new customer base across the US, France, and Germany. Moreover, Magento's integration with Stripe and seamless checkout experience ensured that We Are Knitters could reliably manage a surge in orders during April 2020, demonstrating the effectiveness of their global expansion strategy. Here's a comprehensive look at strategies for checkout optimization, incorporating various industry terms and practices to achieve the benefits of advanced POS features for retail success: Frictionless Transaction Process: Retailers should focus on minimizing the steps to complete a purchase, leveraging advanced POS software and digital transformation in retail to streamline operations. Regularly updating and maintaining POS systems would ensure optimal performance, security, and customer satisfaction. Secure Data Retention: Implementing secure data retention practices is a pivotal step towards accelerating the checkout experience. By securely saving customer information upon their consent, an online platform can swiftly recall these details for future transactions. This method not only expedites the checkout process by eliminating redundant data entry but also significantly minimizes the chance of input errors. Adopt Next-Gen POS System Features: Modern POS strategies include integrating next-gen POS system features that support various payment methods and enhance retail checkout strategies. Features like mobile payments, contactless transactions, and personalized shopping experiences cater to the modern consumer's expectations. Focus on Strategic POS Implementation: Ensure that the system aligns with the retailer's overall sales and marketing strategies. This includes integrating inventory management to keep track of stock levels in real-time and using data analytics for personalized marketing efforts. Optimize Retail Checkout: To optimize checkout in retail, it's essential to streamline the checkout flow, reduce wait times, and remove all unnecessary steps. Strategies for enhanced retail transactions include offering multiple payment options and simplifying the user interface. Leverage Advanced Retail Tech: The future of retail checkout lies in the adoption of advanced technologies. This includes mobile POS systems that allow for payments anywhere in the store, self-checkout options for customers who prefer a DIY approach, and the integration of AI to predict and fulfill customer needs proactively. Personalized Retail Experience: Personalization is key to optimizing the retail checkout experience. From greeting customers by name to offering expedited shipping options, small touches can significantly improve the retail checkout experience. By collecting and analyzing customer data, retailers can also offer personalized recommendations, promotions, and payment options. This not only enhances the customer's experience but also increases the likelihood of repeat business. Incorporating these strategies into retail operations can significantly improve checkout process, leading to higher customer satisfaction and increased sales. By focusing on these areas, retailers can reduce cart abandonment rates and enhance their sales, ensuring a positive shopping experience that encourages customers to return. 3. Latest Trends in POS Systems The surge in demand for bespoke POS software solutions across various industries is a pivotal growth driver of next-gen POS system features. These solutions facilitate enhanced operational efficiency, enabling businesses to concentrate on core activities with their technological advancements while leveraging advanced analytics and customer management tools. The North American and EMEA POS software market, integral to the rapidly evolving retail and hospitality sectors, stands as a testament to the shift towards digital transactions. With a market size valued at $6,553.1 million in 2021, it is projected to experience robust growth, reaching $21,140.1 million by 2031, at a CAGR of 12.7%. This growth trajectory is underpinned by the burgeoning demand for sophisticated, user-centric POS solutions across diverse corporate sectors, aiming to streamline operations and enhance customer engagement. Advancements in modern retail checkout are a testament to the continuous evolution of POS software. Let’s study the latest trends in retail point of sale technology and advancements in POS systems. 3.1. Cloud-Based Deployment: A Growing Preference The shift towards cloud-based POS solutions is notable, providing businesses with the agility to manage operations remotely and scale as per evolving needs. This trend is particularly beneficial for SMEs seeking cost-effective, scalable solutions. Cloud deployment is emerging as the preferred choice for its remote accessibility and scalability. However, on-premises solutions remain relevant for businesses prioritizing data control and security within their IT infrastructure. 3.2. Mobile POS systems Digital transformation in retail has led to the growing popularity of mobile POS solutions. This trend reflects a dynamic balance in the market, where the longstanding dominance of fixed POS systems, particularly in traditional retail and restaurant environments, is being complemented and, in some cases, challenged by the advantages offered by mobile alternatives. With COVID-19, people have witnessed a surge in using contactless payment methods. This trend gave way to contactless payments using mobile phones and similar devices, which will likely transcend from a temporary to a new norm. [Source: hostmerchantservices] Android POS systems have been gaining traction as mobility is especially beneficial for businesses that operate outside traditional settings, such as outdoor markets, pop-up stores, and food trucks, as well as for those looking to enhance customer service by reducing wait times and streamlining payment processes right at the table or the point of decision. 3.3. AI in POS systems The integration of AI into POS systems signifies a leap towards adapting swiftly to industry-specific needs. Coupled with machine learning, POS systems will offer personalized customer recommendations based on purchase history, making personalized shopping experiences the standard. 3.4. Robust Data Privacy Robust data security festures in POS systems has emerged as a critical trend in safeguarding customer information and maintaining trust. The retail giant fell victim to one of the largest and most publicized data breaches of all time in late 2013 after attackers infected its POS systems with the Trojan.POSRAM malware and stole PII and payment card information on as many as 70 million target customers. Target ended up settling a class action suit from the breach for $39 million and incurring another $19.9 million in associated legal costs. [Source: digitalguardian] With the rise of sophisticated cyber-attacks, implementing application whitelisting, and maintaining up-to-date software with regular vulnerability assessments cannot be overstated. These measures, along with network segmentation, two-factor authentication, and continuous monitoring for threats, will continue to hold importance in order to thwart POS security compromises and protecting sensitive payment information. 3.5. POS System Integration for Retailers POS integrations offer retailers a unified, detailed overview of their operations, linking customer management, inventory tracking, employee scheduling, and financial flows transparently. These integrations enable tailored compensation for employees with varied responsibilities, adjusting wages according to the role and time worked, thus streamlining payroll processes. Time and attendance features automate tracking and compliance, reducing manual effort and ensuring accuracy. Commission calculations are simplified, directly integrating with payroll solutions for immediate compensation adjustments. 3.6. Advanced Analytics for Market Segmentation To stay competitive, businesses are utilizing the advanced analytics capabilities of modern POS systems. These insights can drive strategic decisions, optimize operations, and enhance customer experiences. The retail sector, followed closely by hospitality, represents the largest market share, leveraging POS software for comprehensive management solutions, from inventory to customer loyalty programs. Insights are helpful for geo-based decisions also. North America, particularly the US, and Europe are the primary markets for POS software, driven by robust retail and hospitality sectors. The Middle East & Africa region, although at a nascent stage, shows promising growth potential, attributed to increasing digitalization and economic diversification efforts. 4. POS System Features for Retail Success Selecting the right POS system is crucial for the success of any business. Focusing on the below-mentioned integrated features can enhance efficiency, customer satisfaction, and sales: Sales Management: Automate the sales process with real-time reporting and inventory updates, facilitating quick, accurate transactions and seamless stock control. Inventory Management: Implement advanced features for real-time stock level maintenance, accurate forecasting, and minimization of waste, ensuring product availability and optimizing storage costs. Customer Relationship Management (CRM): Utilize tools for building strong customer relationships. Implement loyalty programs and integrate marketing efforts to boost retention and engage effectively with your audience. Employee Management: Streamline staff scheduling, payroll, and performance tracking. Automated reporting aids in efficient workforce management, enhancing productivity and job satisfaction. Analytics and Reporting: Gain invaluable insights with comprehensive analytics on sales trends, inventory management, and customer behavior, enabling data-driven decisions that drive growth. Loyalty Programs and Offers: Encourage repeat business with loyalty programs that reward customer loyalty, thereby enhancing customer retention and increasing sales. Marketing Integrations: Leverage software that integrates seamlessly with email marketing and social media platforms, simplifying your marketing efforts and amplifying customer engagement. It is vital to note that the hardware components must not be ignored during a discussion on ideal POS system. The shift towards simpler, more intuitive POS hardware is significantly improving the retail experience by focusing on enhanced mobility and streamlined operational efficiency. A thorough knowledge of key features and hardware not only streamlines business operations, but also provides a foundation for sustained growth and customer satisfaction. 5. The Road Ahead for Retail Checkout The road ahead for retail checkout is marked by technological innovation, consumer-centric strategies, and a heightened focus on security. Retailers who adapt to these evolving trends, embracing the capabilities of advanced POS systems, will position themselves for success in the dynamic retail ecosystem. The future of retail checkout is not just about transactions; it’s about creating memorable shopping experiences that foster loyalty and drive growth. The future also lies in the continuous innovation of POS systems. As technology advances, so do the opportunities for retailers to create more engaging, efficient, and secure shopping experiences. Embracing these changes and adapting to the latest trends will be key for retailers aiming to stay competitive and meet the evolving expectations of their customers.

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POS Solutions

Harnessing Retail POS Power: Boosting Sales and Streamlining Ops

Article | April 4, 2024

Explore the transformative impact of retail POS systems on sales and operations, harnessing the power of cutting-edge technology and POS data analysis for accelerated growth. Contents 1. Empowering Retail Decisions: Transformative POS Solutions 2. Leveraging POS Analytics for Business Growth 3. Key Players in POS Industry 3.1 eHopper 3.2 Emperium POS 3.3 ETP Group 3.4 COMBASE USA 3.5 Evosus 3.6 Total Merchant Services 3.7 EPOS Now 3.8 H&L POS 3.9 Smartpay New Zealand 3.10 CitiXsys - iVend Retail 4. POS Compliance and Security: Addressing PCI DSS Requirements 1 Empowering Retail Decisions: Transformative POS Solutions The advent of sophisticated POS systems marks a departure from traditional operational approaches, inviting retail executives to explore the potential of data-driven decision-making and contactless payments. By harnessing real-time insights into consumer behavior, inventory levels, and sales patterns, businesses can fine-tune their strategies to meet market demands. According to a report by GlobeNewswire, Market.us forecasted that the global Point of Sale software market will escalate from $21.1 billion in 2023 to $74.7 billion by 2032, marking a CAGR of 15.1% from 2022 to 2032, driven by the increasing adoption of cloud-based systems, mobile POS solutions, and innovative payment technologies. The dynamic capability of POS solutions not only boosts sales, but also enhances operational efficiency, enabling a seamless integration of online and offline retail experiences. POS technologies optimize inventory management and sales strategies, and also offer personalized shopping experiences to customers. AI algorithms analyze vast amounts of data to predict consumer behavior, tailor recommendations, and automate stock replenishment, ensuring businesses stay ahead of market demands. In an era when customer experience is vital, the ability to tailor services and recommendations based on precise data analytics is invaluable. Personalization fosters loyalty and propels sales growth, establishing a direct link between technology adoption and revenue generation. Biometric authentication technology, including fingerprint and facial recognition, has enhanced the security and efficiency of POS transactions. This advancement ensures a seamless and secure checkout process, fostering trust and convenience for customers. Another critical advantage of modern POS systems is their role in streamlining inventory management. The real-time tracking features minimize the risks of stockouts and overstocking, thereby optimizing inventory levels and reducing operational costs. Such efficiency ensures product availability and also contributes to a more sustainable model by minimizing waste for any business owner. In the context of financial management, POS systems offer robust reporting tools that provide executive teams with a clear overview of their financial health. The ability to access comprehensive reports on sales, expenses, and profit margins supports informed financial planning and strategy development. This level of financial visibility is essential for sustaining growth and navigating the complexities of retail operations. The integration of retail POS systems with other business tools further amplifies their value. Seamless connectivity with CRM platforms, ecommerce merchandising solutions, and inventory management systems creates a unified operational ecosystem. This integration facilitates a cohesive approach to retail management, enhancing efficiency across all levels of the organization. 2 Leveraging POS Analytics for Business Growth Point of Sale systems collect data from customer payments—ranging from inventory status to consumer habits—providing a wealth of information that, when analyzed effectively, can unlock new avenues for enhancing sales, streamlining operations, and improving customer satisfaction. As per the Commerce Trends 2023 report by shopifyplus, customers return 20-30% of online purchases, compared to only 8–10% of in-store purchases. With such growing risks and fierce competition in both online and offline marketspaces, embracing POS data analysis can help businesses transform their retail operations in multiple ways. Key Applications of POS Data Analysis 2.1 Inventory Management Predicting Demand: Through meticulous analysis of sales trends and seasonal fluctuations, retail POS data helps in forecasting demand with precision. This foresight enables optimal stock levels, ensuring readiness to meet consumer needs while avoiding the pitfalls of overstocking. Identifying Product Trends: Retail POS data analysis shines a light on sales performance, highlighting hot-selling items for strategic procurement. It also flags underperforming products, guiding promotional efforts or suggesting clearance to make room for more profitable items. Manage Multi-location Inventory: For businesses with multiple outlets, POS data provides insights into the distribution of stock across locations, facilitating efficient inventory allocation and inter-store transfers. 2.2 Enhancing Customer Experience Tailored Marketing Strategies: POS data reveals deep insights into customer preferences and buying patterns, enabling personalized marketing campaigns. By understanding the nuances of customer behavior, retailers can craft messages that resonate, enhancing engagement and loyalty. Optimized Product Assortment: Analyzing POS data helps retailers understand which products appeal to their customer base. This knowledge allows for the curation of an optimized product mix, improving the shopping experience and boosting sales. 2.3 Streamlining Operations for Peak Efficiency Operational Decision-Making: POS data analysis provides a foundation for informed operational decisions, from staffing levels to store layout optimization. By understanding sales patterns, retailers can allocate resources more effectively, enhancing overall efficiency. Supply Chain Optimization: Detailed insights into sales trends and inventory levels from POS data facilitate a more streamlined supply chain. Retailers can adjust ordering patterns and delivery schedules to match demand, reducing costs and improving product availability. 2.4 Driving Sales Dynamic Pricing Strategies: Leveraging POS data, retailers can implement dynamic pricing strategies, adjusting prices based on demand, competitor pricing, and inventory levels. This flexibility can lead to increased sales and margins. Promotion Effectiveness: By analyzing the impact of past promotions on sales and inventory, POS data extracted from the best POS system helps retailers design more effective promotional campaigns. Understanding which promotions resonate with customers enables a more strategic approach to sales events. 2.5 Advancing Retail Forecasting and Trend Analysis: Advanced POS data analysis techniques enable retailers to identify emerging trends and forecast future sales. This predictive capability allows for proactive adjustments to strategy, staying ahead of market shifts. Customer Loyalty Programs: Data from retail POS systems can be used to enhance customer loyalty programs, offering rewards that truly appeal to the customer base. By analyzing purchase history, retailers can tailor rewards, encouraging repeat business and fostering a strong connection with their customers. The ability to analyze and act on POS data can be a strategic imperative for retail executives. From inventory management to customer engagement, and operational efficiency to sales growth, the applications of POS data analysis are vast and varied. By harnessing this powerful tool, retailers can survive and thrive in the competitive retail landscape, delivering exceptional value to customers while achieving their business objectives through a POS solution that suits their business model. In this journey towards retail excellence, POS data analysis is not just an option but a necessity. It is the key to tapping into the full potential of retail operations, providing a clear path to enhanced performance and sustained growth. For retail executives, the message is clear: embrace POS data analysis and transform your retail operation into a data-driven powerhouse. 3 Key Players in POS Industry From cloud-based solutions that offer flexibility and scalability, to robust systems designed for the high demands of larger enterprises, the market is filled with POS software options tailored to meet the unique needs of every business. From simple payment processing solution to high-end POS solutions for sprawling enterprises in need of a comprehensive sales management system, the power of an effective POS system cannot be overstated. Our list of top POS system companies showcases the best the industry has to offer. Dive into our carefully curated selection to discover the providers at the forefront of POS technology, each bringing innovative features and reliable support to elevate business operations. 3.1 eHopper Specializing in POS systems, eHopper offers a holistic suite of services including necessary hardware, merchant services integration, and unwavering live support. Its dedication to empowering small businesses is evident through its comprehensive solutions designed to minimize operating costs and amplify profits. This relentless pursuit of excellence in service, support, and technology makes eHopper a trusted partner for small businesses striving for growth and efficiency. At the core of eHopper’s philosophy is the belief that small businesses deserve robust and intuitive management systems that are both affordable and effective. The company takes pride in its ability to deliver these systems, coupled with the hardware and merchant services integration that small businesses critically need. It's this combination of technology and support that enables eHopper to stand out in the crowded POS marketplace, providing a lifeline for small businesses seeking to thrive in competitive environments. The value proposition offered by eHopper extends beyond mere transactions. It encompasses a genuine partnership with small businesses, fostering an environment where operational challenges are met with innovative solutions. 3.2 Emperium POS Emperium POS, a product of E-Novations London Ltd, has solidified its position as a leading provider of retail and hospitality solutions since its inception in 2000. With its roots firmly planted in London, Emperium POS has expanded its reach across the UK, catering to a diverse clientele from large enterprises to small businesses. Renowned for its ability to manage stocks, staff, and enhance customer service, Emperium POS stands out as a top choice for businesses seeking comprehensive management solutions. Its commitment to generating profit for its clients underscores its role as an indispensable tool in today’s competitive retail and hospitality landscapes. The distinct advantage of Emperium POS lies in its versatility and adaptability to the needs of various businesses. As Emperium POS continues to evolve, its focus remains steadfast on empowering businesses with the tools necessary for success. By embracing innovation and prioritizing client satisfaction, Emperium POS exemplifies excellence in retail and hospitality management solutions. 3.3 ETP Group With its roots spread across 24 countries, ETP Group stands as a titan in the omnichannel retail software domain, catering to market leaders in the Asia Pacific, India, and the Middle East. ETP's comprehensive suite of solutions, including POS, CRM, and Supply Chain Management, underscores its capability to orchestrate seamless retail experiences across channels. The company's commitment to excellence is demonstrated through the successful execution of over 500 enterprise projects, impacting more than 35,000 stores for over 300 distinguished brands. ETP's unparalleled ability to deliver consistent, enterprise-grade solutions cements its status as a key player in the retail software industry. ETP Group's proposition is unique in its relentless focus on creating long-term strategic partnerships. This approach, coupled with an extensive solution portfolio that encompasses every facet of retail operations, from marketing campaigns to analytics, provides retailers with the tools necessary to navigate the complexities of the modern retail environment. 3.4 COMBASE USA COMBASE USA, the mastermind behind KORONA POS, champions a cutting-edge cloud solution that caters to the diverse needs of local and franchise operations worldwide. Its commitment to customization and a wide array of integrations enables COMBASE to serve a spectrum of clients, from retail to event management. With an attractive offering that includes no contracts, fees, or penalties, and a 60-day money-back guarantee, COMBASE makes it effortless for businesses to adopt its solutions. This approach, combined with over 20 years of experience in crafting innovative POS software, ensures that clients receive solutions that are effective and tailored to enhance business performance. KORONA POS stands as a testament to COMBASE's dedication to innovation and quality. The software's cloud-based nature ensures that businesses have access to real-time data and insights, allowing for informed decision-making and enhanced operational efficiency. COMBASE's commitment to their clients extends beyond software delivery; it provides a comprehensive support system, including a dedicated product specialist to guide businesses through the features and benefits of KORONA POS. With thousands of clients benefiting from its technology, COMBASE USA continues to drive innovation in the POS space, offering solutions that are not just solutions but catalysts for business growth and efficiency. 3.5 Evosus Since its inception in 2001, Evosus has been at the forefront of delivering comprehensive business solutions tailored for the retail and service sectors. With a focus on eliminating the reliance on paper-based systems, spreadsheets, and multiple applications, Evosus has revolutionized the way businesses operate. Its flagship offering, LOU, a cloud-based Enterprise Resource Planning (ERP) software, encompasses a wide range of functionalities including POS systems, service management, and inventory management. This all-in-one platform is designed to streamline operations, reduce complexities, and enable businesses to focus on growth and delivering exceptional services. Evosus distinguishes itself through its commitment to understanding the unique needs of the retail and service industries. By continuously innovating and adapting its offerings, Evosus ensures that businesses have access to the latest tools and technologies to stay competitive. The integration of various business processes into a single platform enhances efficiency and provides a seamless experience for both businesses and their customers. 3.6 Total Merchant Services Founded in 1996, Total Merchant Services has grown to be a guiding light for over 500,000 small-and-medium-sized businesses in navigating the complex world of credit and debit card payment processing. With a dedication to fostering business growth, Total Merchant Services offers a suite of payment processing tools designed to be both cost-effective and user-friendly. From complimentary credit card terminals to innovative storefront and mobile POS systems, the company strives to equip merchants with the technology they need to thrive in the digital age. Their commitment to providing merchants with exceptional transaction reporting, business management tools, and round-the-clock support epitomizes their mission to empower businesses to succeed. By offering free credit card terminals and a selection of POS systems that cater to various business needs, Total Merchant Services ensures that businesses of all sizes have access to the essential tools for payment processing. This approach democratizes the ability to process payments efficiently and encourages business growth by reducing overhead costs associated with payment processing. Furthermore, Total Merchant Services' dedication to providing unparalleled support to merchants underscores its role as a partner in success, rather than just a service provider. 3.7 EPOS Now With a foundation built on understanding the unique challenges faced by small businesses, Epos Now has evolved into a global leader in POS and payment systems, trusted by thousands of businesses worldwide. Its solutions are designed not just to facilitate transactions but to ignite growth and supercharge profits, making it an important partner in any business's journey towards success. The genesis of Epos Now is rooted in a real-world understanding of the hurdles businesses face with traditional till systems. Founded with the aim to revolutionize POS technologies, Epos Now has grown from a small initiative in Norwich, UK, to a global powerhouse. This growth is a reflection of their commitment to innovation and customer-centric solutions that resonate with businesses across the globe. By providing tools that effectively tailored to meet the unique needs of each business, Epos Now empowers businesses to overcome operational challenges and achieve their growth objectives. 3.8 H&L POS H&L POS has dedicated over three decades to mastering the art of providing fully integrated Hospitality POS systems that turn every transaction into a profitable opportunity. With a presence in every capital city in Australia, H&L offers unparalleled national coverage, ensuring that help is always at hand, regardless of where a hospitality venue is located. Its commitment to innovation and efficiency has made H&L the go-to choice for many multi-award-winning venues, who rely on their systems to increase profitability and streamline operations. The strength of H&L lies in its understanding of the hospitality industry's unique needs and challenges. By offering tools that address these challenges head-on, H&L enables venues to operate more efficiently and profitably. Its integrated system covers everything from transaction processing to inventory management, providing a comprehensive solution that enhances every aspect of hospitality management. H&L’s focus remains on helping clients achieve their business goals. 3.9 Smartpay New Zealand Smartpay Holdings Limited, trading as Smartpay, is the leading force in the EFTPOS provider landscape across Australia and New Zealand. Boasting over 25,000 merchants and approximately 35,000 EFTPOS terminals, Smartpay stands as the largest independent provider in the region. Smartpay's innovative approach challenges traditional payment spaces, offering bespoke payment solutions tailored to meet the unique needs of business owners, thereby redefining the standards of customer payment experiences. At the heart of Smartpay's vision is a commitment to being the preferred payments partner by enhancing customer experiences across all touchpoints. This vision is realized through the provision of secure and feature-rich EFTPOS terminals, designed to ensure that merchants can take payments anywhere, anytime, seamlessly. Smartpay's dedication to adding value extends beyond their customers to encompass their employees, investors, and the wider community, demonstrating a holistic approach to business operations and community engagement. 3.10 CitiXsys - iVend Retail iVend Retail by CitiXsys stands as a beacon of innovation in the retail management solutions space, delivering comprehensive cloud-based solutions that empower retailers worldwide. With a user base spanning over 90 countries, iVend Retail's SaaS platform is a testament to its global impact and the trust it has garnered from retailers seeking to enhance customer experiences across the shopper journey. The integration capabilities of iVend Retail, including seamless connections to Magento Commerce, Sage, Microsoft Dynamics, SAP Business One, and more, exemplify its versatility and commitment to facilitating retail excellence. By covering essential retail operations from point of sale to digital passes and analytics, iVend Retail ensures that retailers have access to a unified solution that addresses the entirety of the retail process. This comprehensive approach to retail management underscores CitiXsys's dedication to innovation and excellence in serving the retail industry. As iVend Retail continues to evolve, its focus on empowering retailers through technology solidifies its position as a leading solution provider in the retail sector. The platform's ability to adapt to the changing needs of retailers and its customers ensures that iVend Retail remains at the forefront of retail management solutions. 4 POS Compliance and Security: Addressing PCI DSS Requirements Central to the implementation of POS systems is the protection of business data, especially payment card data. By adhering to the Payment Card Industry Data Security Standard (PCI DSS) requirements, organizations can significantly reduce the risk of data breaches and fraud. The significance of PCI DSS compliance extends beyond merely fulfilling a regulatory mandate; it is a fundamental aspect of an organization's security framework, pivotal in fostering trust amongst consumers. PCI DSS applies to all entities involved in payment card processing, including merchants, processors, acquirers, issuers, and service providers. The PCI DSS encompasses 12 major requirements that establish a standardized approach for protecting cardholder data. PCI DSS outlines different levels of compliance based on the volume of transactions a company processes over a 12-month period. These levels dictate the rigor and frequency of assessments required to ensure that the company meets PCI DSS standards. As of Q1 2024, PCI DSS v4.0 is set to go into effect. This update introduces new requirements and modifies existing ones to address emerging threats and technologies in payment security. Organizations are encouraged to familiarize themselves with these changes well in advance to ensure seamless compliance. Achieving and maintaining compliance can be challenging, especially for small to medium-sized businesses, due to the complexities and costs involved. But by addressing the requirements, businesses can significantly reduce their risk of data breaches and enhance their security posture, ultimately protecting themselves and their customers from the financial and reputational damages associated with payment card fraud. Continuous innovation in POS technology, coupled with a steadfast commitment to compliance and security, will undoubtedly serve as the cornerstone for retail success. Retailers who leverage these tools will carve out a sustainable path toward growth and profitability. The choice of a POS system, therefore, transcends operational necessity, becoming a strategic decision that shapes the foundation of a retail business's success.

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POS Retail

Leading Wireless Retail Platform Provider Real Time Technologies Continues Growth and Expansion With Acquisition of Your Ware Software

Real Time Technologies (RT²) | January 24, 2024

Real Time Technologies, Inc (RT²), the largest enterprise front-end software platform serving Fortune 500 companies in the U.S. wireless industry, announced today its acquisition of Your Ware Software, a provider of customized business intelligence, sales, and compensation reporting for the wireless retail postpaid channel. Trusted by tier-one telecom carriers to provide retail activation, point-of-sale (POS), payments, business intelligence, and inventory management solutions, RT²'s acquisition of Your Ware Software adds key capabilities to its burgeoning retail wireless store solutions, enabling further expansion into postpaid channels for customers. The purchase is expected to add access to another 4,000 postpaid locations for RT²'s industry-leading wireless retail platform, setting the company up for another banner year in 2024. "The acquisition of Your Ware significantly expands RT²'s presence in the postpaid retail environment and adds to our long-standing success as the leading enterprise POS and Payments provider in prepaid wireless channels," said Omar Azrag, CEO of RT². "The Your Ware team has similar DNA to RT² and brings a world-class level of service specializing in building and deploying customized solutions for the postpaid channel. We are thrilled to have them part of the RT2 family," says Ali Koumaiha, Founder & CPO of RT². "For 22 years, Your Ware Software has designed POS, inventory management, and commission-tracking software for authorized retailers representing tier-one U.S. telecom carriers. Our team of world-class developers and engineers are excited to join the RT² family and continue to serve our customers with the industry-leading products and services they've come to expect. This deal is a triumph for our employees and our customers," says Chris Jones, CEO of Your Ware Software. Neither party disclosed the terms of the deal at this time, and it will remain confidential. In August of 2022, RT² acquired IAS, formerly Qpay from InComm Payments, specializing in customizable payment and technology solutions and the payment processor of choice for retailers, master agents and wireless carriers. RT² has since transformed and simplified the payment offering with an industry-first service model, much to the delight of their long-term customers. About Real Time Technologies (RT²) RT² offers the most flexible cutting-edge Retail Management Solutions that encompass POS, inventory management, payment services, frontline employee management & engagement, business intelligence, and digital automation tools for the wireless industry. RT² support Fortune 500 companies unify their customer experience and remove pain points across multiple retail touch points. Now serving over 14,000 retail locations across the US, Territories, and Canada. RT² prides itself on fostering a family culture and a dynamic work environment where team members are set up to make meaningful contributions across the organization. Learn more at www.rt2.com.

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POS Solutions

XY Retail Introduces Cutting-Edge Order Management System for Luxury Retailers

XY Retail | January 08, 2024

XY Retail, a leader in innovative retail solutions, today announces the launch of its latest product, an advanced Order Management System (OMS) that comes fully pre-integrated with the XY Point of Sale (POS) and Clienteling solutions. In response to evolving retailer needs, XY Retail has engineered a comprehensive OMS that not only streamlines order processing but also works seamlessly with the existing XY POS and Clienteling systems. This integrated approach marks a significant leap forward in providing retailers with a unified platform to enhance operational efficiency, customer engagement, and overall business performance. The XY Retail OMS offers: End-to-End Integration: The XY OMS is intricately woven into the fabric of the XY POS and Clienteling systems, fostering a holistic retail ecosystem. This end-to-end integration ensures a fluid and synchronized customer experience across all touchpoints. Effortless Order Processing: With a user-friendly interface, the OMS simplifies and accelerates order management, from initiation to fulfillment. Retailers can now seamlessly track and fulfill customer orders with precision. Real-Time Inventory Visibility: Leveraging the synergy with the XY POS, the OMS provides real-time visibility into inventory levels. This empowers retailers to optimize stock, minimize overstock or stockouts, and enhance overall inventory management. Clienteling Enhancement: The integrated OMS elevates the clienteling experience by consolidating customer information from POS transactions and order history. Sales associates can access a comprehensive view of customer interactions, preferences, and purchase history, enabling personalized and targeted engagement. Data-Driven Decision Making: Harnessing the power of interconnected systems, the XY Retail OMS enables data-driven decision-making. Retailers can gain valuable insights into customer behavior, inventory trends, and sales performance, facilitating strategic planning and business growth. "We're excited to introduce our integrated Order Management System, marking a significant step in advancing retail operations,” said Susan Jeffers, CEO of XY Retail. “By seamlessly merging order management with our POS and Clienteling systems, we provide retailers with a powerful tool to navigate the complexities of modern commerce efficiently and strategically. This integration underscores our commitment to delivering innovative solutions, enhancing operational efficiency, and empowering our clients to stay ahead in a dynamic industry." About XY Retail XY Retail is a trailblazer in the world of unified commerce solutions, revolutionizing the retail landscape with cutting-edge technology and innovation. Our microservices based, API-first, cloud-native platform seamlessly and vertically integrates mobile point of sale, order management, clienteling, and omnichannel capabilities, empowering global brands to deliver unparalleled customer experiences. With a commitment to excellence and a vision for the future of retail, XY Retail is at the forefront of shaping the next generation of innovative and dynamic commerce.

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POS Retail

GK Announces GK Engage, a Highly Personalized Loyalty Solution for Any Retail Touch Point Including Mobile Devices and Point-of-Sale

Business Wire | September 28, 2023

GK today announced its latest solution, GK Engage, a modern, comprehensive and AI-powered loyalty program for every omnichannel retail touch point. This solution empowers retailers to create highly contextualized and personalized outreach including messaging, discounts and rewards that improve customer lifetime value and enrich a retailer’s competitive differentiation. GK Engage was announced at GK’s first-ever Retail Innovation Summit for the Americas, which is taking place Sept. 25-26 in Raleigh, North Carolina. Attendees can view GK Engage, alongside other GK solutions, at the newly unveiled GK Customer Experience Center. GK is a world leader in point-of-sale (POS) technology and, as a result, its product team has talked with retailers who wanted more out of their loyalty systems. To fill this gap, GK developed GK Engage, a modern take on loyalty. The solution draws inspiration from two successful GK solutions, MCA, GK’s mobile loyalty program, and T+ Loyalty. These predecessor technologies have serviced more than one billion transactions per year for over six million registered users. Now, GK Engage customers will reap these benefits at scale using one comprehensive platform that works across a diverse range of online and in-store retail touch points. GK Engage provides retailers with real-time, AI-driven, personalized loyalty offers that surprise and delight customers. The complete solution creates loyalty tiers that automatically track all customer interactions and generate relevant campaigns to safeguard long-term retailer relationships and customer lifetime value. GK Engage can be integrated with merchandise master data and customer data to ensure all recommendations, promotions, coupons and more are beneficial to the individual customer, as well as the retailer’s current inventory availability and financial goals. What’s more, GK Engage is already integrated into GK’s OmniPOS solution across all touch points including traditional POS, self-checkout kiosks, mobile, and frictionless store technology like GK GO. “GK Engage was created for any retailer, regardless of where they are in their loyalty journey,” said Michael Jaszczyk, chief digital transformation officer, GK and CEO, GK Americas. “The solution is extremely flexible. For some retailers, GK Engage will serve as a complete solution, while others may integrate the solution into a CRM or an existing customer offer system. I look forward to presenting GK Engage alongside our other innovative solutions at the now unveiled GK Customer Experience Center.” Today and tomorrow, GK customers and partners from across the U.S., Latin America and Canada are gathering at GK’s US headquarters in Raleigh, North Carolina to take part in the 2023 GK Retail Innovation Summit. In addition to hearing from renowned retail experts like Greg Buzek, founder and president, IHL Group, attendees can visit GK’s new Customer Experience Center. The center showcases GK technology and allows viewers to envision a modern, efficient and exceptional shopper experience across various key touch points including the point-of-sale, the fuel pump and the e-commerce site. At the Customer Experience Center, prospective retail customers can hear from solution experts who will help them to design the best solution deployment for their end-customers. The technology featured in the center includes GK Engage, GK OmniPOS, self check-out, GK Drive, GK GO, GK AIR (artificial intelligence for retail) and fraud prevention solutions from Fujitsu, which invested in GK as a strategic investor earlier this year. About GK GK breaks down the barriers to unified commerce with its open CLOUD4RETAIL platform and a broad portfolio based on it, like OmniPOS for point of sale, mobile POS, mobile customer engagement and a full range of store/back-office solutions. The company is a recognized leader in omnichannel retail, offering a single, global software platform for all retail formats and touch points. Ten of the Top 50 retailers worldwide rely on GK, and GK is the fastest growing global POS provider in new installations over the last three years. For more information, visit www.gk-software.com.

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POS Retail

Leading Wireless Retail Platform Provider Real Time Technologies Continues Growth and Expansion With Acquisition of Your Ware Software

Real Time Technologies (RT²) | January 24, 2024

Real Time Technologies, Inc (RT²), the largest enterprise front-end software platform serving Fortune 500 companies in the U.S. wireless industry, announced today its acquisition of Your Ware Software, a provider of customized business intelligence, sales, and compensation reporting for the wireless retail postpaid channel. Trusted by tier-one telecom carriers to provide retail activation, point-of-sale (POS), payments, business intelligence, and inventory management solutions, RT²'s acquisition of Your Ware Software adds key capabilities to its burgeoning retail wireless store solutions, enabling further expansion into postpaid channels for customers. The purchase is expected to add access to another 4,000 postpaid locations for RT²'s industry-leading wireless retail platform, setting the company up for another banner year in 2024. "The acquisition of Your Ware significantly expands RT²'s presence in the postpaid retail environment and adds to our long-standing success as the leading enterprise POS and Payments provider in prepaid wireless channels," said Omar Azrag, CEO of RT². "The Your Ware team has similar DNA to RT² and brings a world-class level of service specializing in building and deploying customized solutions for the postpaid channel. We are thrilled to have them part of the RT2 family," says Ali Koumaiha, Founder & CPO of RT². "For 22 years, Your Ware Software has designed POS, inventory management, and commission-tracking software for authorized retailers representing tier-one U.S. telecom carriers. Our team of world-class developers and engineers are excited to join the RT² family and continue to serve our customers with the industry-leading products and services they've come to expect. This deal is a triumph for our employees and our customers," says Chris Jones, CEO of Your Ware Software. Neither party disclosed the terms of the deal at this time, and it will remain confidential. In August of 2022, RT² acquired IAS, formerly Qpay from InComm Payments, specializing in customizable payment and technology solutions and the payment processor of choice for retailers, master agents and wireless carriers. RT² has since transformed and simplified the payment offering with an industry-first service model, much to the delight of their long-term customers. About Real Time Technologies (RT²) RT² offers the most flexible cutting-edge Retail Management Solutions that encompass POS, inventory management, payment services, frontline employee management & engagement, business intelligence, and digital automation tools for the wireless industry. RT² support Fortune 500 companies unify their customer experience and remove pain points across multiple retail touch points. Now serving over 14,000 retail locations across the US, Territories, and Canada. RT² prides itself on fostering a family culture and a dynamic work environment where team members are set up to make meaningful contributions across the organization. Learn more at www.rt2.com.

Read More

POS Solutions

XY Retail Introduces Cutting-Edge Order Management System for Luxury Retailers

XY Retail | January 08, 2024

XY Retail, a leader in innovative retail solutions, today announces the launch of its latest product, an advanced Order Management System (OMS) that comes fully pre-integrated with the XY Point of Sale (POS) and Clienteling solutions. In response to evolving retailer needs, XY Retail has engineered a comprehensive OMS that not only streamlines order processing but also works seamlessly with the existing XY POS and Clienteling systems. This integrated approach marks a significant leap forward in providing retailers with a unified platform to enhance operational efficiency, customer engagement, and overall business performance. The XY Retail OMS offers: End-to-End Integration: The XY OMS is intricately woven into the fabric of the XY POS and Clienteling systems, fostering a holistic retail ecosystem. This end-to-end integration ensures a fluid and synchronized customer experience across all touchpoints. Effortless Order Processing: With a user-friendly interface, the OMS simplifies and accelerates order management, from initiation to fulfillment. Retailers can now seamlessly track and fulfill customer orders with precision. Real-Time Inventory Visibility: Leveraging the synergy with the XY POS, the OMS provides real-time visibility into inventory levels. This empowers retailers to optimize stock, minimize overstock or stockouts, and enhance overall inventory management. Clienteling Enhancement: The integrated OMS elevates the clienteling experience by consolidating customer information from POS transactions and order history. Sales associates can access a comprehensive view of customer interactions, preferences, and purchase history, enabling personalized and targeted engagement. Data-Driven Decision Making: Harnessing the power of interconnected systems, the XY Retail OMS enables data-driven decision-making. Retailers can gain valuable insights into customer behavior, inventory trends, and sales performance, facilitating strategic planning and business growth. "We're excited to introduce our integrated Order Management System, marking a significant step in advancing retail operations,” said Susan Jeffers, CEO of XY Retail. “By seamlessly merging order management with our POS and Clienteling systems, we provide retailers with a powerful tool to navigate the complexities of modern commerce efficiently and strategically. This integration underscores our commitment to delivering innovative solutions, enhancing operational efficiency, and empowering our clients to stay ahead in a dynamic industry." About XY Retail XY Retail is a trailblazer in the world of unified commerce solutions, revolutionizing the retail landscape with cutting-edge technology and innovation. Our microservices based, API-first, cloud-native platform seamlessly and vertically integrates mobile point of sale, order management, clienteling, and omnichannel capabilities, empowering global brands to deliver unparalleled customer experiences. With a commitment to excellence and a vision for the future of retail, XY Retail is at the forefront of shaping the next generation of innovative and dynamic commerce.

Read More

POS Retail

GK Announces GK Engage, a Highly Personalized Loyalty Solution for Any Retail Touch Point Including Mobile Devices and Point-of-Sale

Business Wire | September 28, 2023

GK today announced its latest solution, GK Engage, a modern, comprehensive and AI-powered loyalty program for every omnichannel retail touch point. This solution empowers retailers to create highly contextualized and personalized outreach including messaging, discounts and rewards that improve customer lifetime value and enrich a retailer’s competitive differentiation. GK Engage was announced at GK’s first-ever Retail Innovation Summit for the Americas, which is taking place Sept. 25-26 in Raleigh, North Carolina. Attendees can view GK Engage, alongside other GK solutions, at the newly unveiled GK Customer Experience Center. GK is a world leader in point-of-sale (POS) technology and, as a result, its product team has talked with retailers who wanted more out of their loyalty systems. To fill this gap, GK developed GK Engage, a modern take on loyalty. The solution draws inspiration from two successful GK solutions, MCA, GK’s mobile loyalty program, and T+ Loyalty. These predecessor technologies have serviced more than one billion transactions per year for over six million registered users. Now, GK Engage customers will reap these benefits at scale using one comprehensive platform that works across a diverse range of online and in-store retail touch points. GK Engage provides retailers with real-time, AI-driven, personalized loyalty offers that surprise and delight customers. The complete solution creates loyalty tiers that automatically track all customer interactions and generate relevant campaigns to safeguard long-term retailer relationships and customer lifetime value. GK Engage can be integrated with merchandise master data and customer data to ensure all recommendations, promotions, coupons and more are beneficial to the individual customer, as well as the retailer’s current inventory availability and financial goals. What’s more, GK Engage is already integrated into GK’s OmniPOS solution across all touch points including traditional POS, self-checkout kiosks, mobile, and frictionless store technology like GK GO. “GK Engage was created for any retailer, regardless of where they are in their loyalty journey,” said Michael Jaszczyk, chief digital transformation officer, GK and CEO, GK Americas. “The solution is extremely flexible. For some retailers, GK Engage will serve as a complete solution, while others may integrate the solution into a CRM or an existing customer offer system. I look forward to presenting GK Engage alongside our other innovative solutions at the now unveiled GK Customer Experience Center.” Today and tomorrow, GK customers and partners from across the U.S., Latin America and Canada are gathering at GK’s US headquarters in Raleigh, North Carolina to take part in the 2023 GK Retail Innovation Summit. In addition to hearing from renowned retail experts like Greg Buzek, founder and president, IHL Group, attendees can visit GK’s new Customer Experience Center. The center showcases GK technology and allows viewers to envision a modern, efficient and exceptional shopper experience across various key touch points including the point-of-sale, the fuel pump and the e-commerce site. At the Customer Experience Center, prospective retail customers can hear from solution experts who will help them to design the best solution deployment for their end-customers. The technology featured in the center includes GK Engage, GK OmniPOS, self check-out, GK Drive, GK GO, GK AIR (artificial intelligence for retail) and fraud prevention solutions from Fujitsu, which invested in GK as a strategic investor earlier this year. About GK GK breaks down the barriers to unified commerce with its open CLOUD4RETAIL platform and a broad portfolio based on it, like OmniPOS for point of sale, mobile POS, mobile customer engagement and a full range of store/back-office solutions. The company is a recognized leader in omnichannel retail, offering a single, global software platform for all retail formats and touch points. Ten of the Top 50 retailers worldwide rely on GK, and GK is the fastest growing global POS provider in new installations over the last three years. For more information, visit www.gk-software.com.

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