3 Key Takeaways About the Future of Retail: Selling Online, In-Store and Both

MICHELLE FINIZIO | August 28, 2019

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It’s no surprise to anyone tuned into the current retail environment that A/B testing and having direct-to-consumer strategies and clear online purchase funnels are a regular reality of any up-and-coming brand’s retail playbook. And if you’ve really been paying attention, you know that pop-up and in-person brand experiences have become the trendy yet powerful tools for creating personal connections and increased brand loyalty among delighted customers. The two trillion dollar consumer goods retail market isn’t going away. The questions in this new retail environment become how to ensure you’re adding value to your customers’ lives, and what are the new rules of retail guiding the most innovative consumer brands towards the future.

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Alipay

Facing individual users, Alipay, the world's largest mobile and online payments platform, operated by Ant Financial, is a lifestyle platform based on real name authentication and creditworthiness. Since its establishment in 2004, Alipay has partnered with more than 200 financial institutions in providing payment services to tens of millions of small and micro merchants, leading to a continual increase in service use cases. Alipay's popularity with users has continued to increase. Over 520 million people are now active Alipay users.

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Article | February 10, 2020

Last July, a small group representing the giants of the tech industry gathered in the seat of US government, Washington DC. They probably didn’t want to be there. Congress had summoned their employers Apple, Facebook, Google, and Amazon to answer questions about the command they hold over the markets they operate in. On Amazon’s behalf, associate general counsel Nate Sutton spoke in defense of his employer’s role in US retail. Throughout, he argued that Amazon isn’t so powerful as to be able to control prices and stifle competition. Amazon, he pointed out, makes up less than 1% of retail globally. In the US, it accounts for around 4% of retail. In fact, Walmart is much larger than Amazon, he said. In terms of sales, Sutton is right. Walmart reported $510 billion in total sales across its US and international segments in the 2019 fiscal year, versus Amazon’s $233 billion in roughly the same period.

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Is It Too Early To Buy Retail Stocks?

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Spotlight

Alipay

Facing individual users, Alipay, the world's largest mobile and online payments platform, operated by Ant Financial, is a lifestyle platform based on real name authentication and creditworthiness. Since its establishment in 2004, Alipay has partnered with more than 200 financial institutions in providing payment services to tens of millions of small and micro merchants, leading to a continual increase in service use cases. Alipay's popularity with users has continued to increase. Over 520 million people are now active Alipay users.

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