25 Must-Read Retail IT Blogs 2017

PHIL GOLDSTEIN | November 27, 2017

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It’s Cyber Monday: Retailers are gearing up for an onslaught of e-commerce traffic as customers shop for great online deals. Adobe expects Cyber Monday 2017 to become the largest online shopping day in history, generating $6.6 billion in sales, which would represent a 16.5 percent increase compared with last year. Retailers need to invest in IT infrastructure to handle all of that desktop and mobile traffic to websites and likely in-store traffic throughout the holiday shopping season. Rising online commerce comes at a time when retailers are considering how the industry may change in the years ahead. Will computer vision and artificial intelligence lead to the elimination of cashiers? What role will facial recognition and augmented reality play in stores? Meanwhile, retailers must contend with here-and-now threats, such as point-of-sale malware. That’s a lot to keep up with, and BizTech is here to help. For the first time, we’ve compiled a list of retail IT blogs that we think you should be reading on a regular basis, similar to our lists for the small business, financial services and nonprofit sectors.

Spotlight

Harrods

The biggest department store in Europe, Harrods single site in Knightsbridge is iconic. Attracting over 15 million visitors each year, Harrods is ranked in the top 3 tourist attractions in London, after Buckingham Palace and St Paul’s Cathedral. The store’s 330 departments offer a wide range of luxury products and services, from clothing to jewellery, personal shopping and interior design. In order to maintain our exceptional standards in store and on a global platform, we have over 5,000 employees across 20 industries. From Distribution to Copywriting, Sales to Security, we welcome employees from all backgrounds and disciplines.

OTHER ARTICLES

Former Amazon exec on the state of retail e-commerce

Article | February 27, 2020

The e-commerce retail environment is only getting more competitive thanks to digital and increasing mobile retail innovations. And while Amazon reins supreme, and often cited as the one to beat in e-commerce, the mega omnichannel player's marketplace can be a prime opportunity for online retailers big and small, brand name or no name. To get insight on what retailers should be doing and not doing in e-commerce to attract customers and drive business we reached out to James Thomson, who headed up Amazon Services for years and runs a summit/education conference for large Amazon sellers. He's also a partner in Buy Box Experts, an agency supporting brands that sell online.

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TD Bank retail leader talks payment innovation, POS transformation

Article | February 27, 2020

One of the most transformative customer experiences is happening at the point of sale retail consumers are tapping and swiping more than ever compared to handing over cold hard cash. A driving force is the innovation taking place in retail payment as the cashierless storefront slowly takes root and young shoppers don't want to be bothered with even the credit card transaction time. Retail Customer Experience reached out to Mike Rittler, general manager of retail card services and personal lending at TD Bank, to get his perspective on retail POS, trends, consumer expectations and the retail purchase experience.

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Next website overwhelmed after re-opening online trading

Article | February 27, 2020

Next returned to selling clothes online this morning after the fashion retailer put extra safety measures in place to ensure warehouse staff can work safely during the pandemic. However, by 9am the website had closed again, with the high street giant saying it had already received all the orders it could process for the day – but it would return tomorrow. Next had initially closed its online operations in late March amid the coronavirus crisis, in response to criticism from staff who felt unsafe at work.

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NETWORK WITH INDUSTRY LEADERS

Article | February 27, 2020

Thank you to all of our sponsors and partners! Our MPC20 conference is going virtual to keep you safe, but the content is more valuable than ever. As the world battles COVID-19, we turn our eyes toward mobility, risk mitigation, and virtual workplaces. Digital commerce is literally keeping most businesses in business. By registering now, you are guaranteeing your opportunity to hear from experts from many of the world’s largest brands including U.S. Bank, Zelle, Aliaswire, Pinterest, PAID, Heartland, Intel and IBM.

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Spotlight

Harrods

The biggest department store in Europe, Harrods single site in Knightsbridge is iconic. Attracting over 15 million visitors each year, Harrods is ranked in the top 3 tourist attractions in London, after Buckingham Palace and St Paul’s Cathedral. The store’s 330 departments offer a wide range of luxury products and services, from clothing to jewellery, personal shopping and interior design. In order to maintain our exceptional standards in store and on a global platform, we have over 5,000 employees across 20 industries. From Distribution to Copywriting, Sales to Security, we welcome employees from all backgrounds and disciplines.

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