POS Solutions
Ingenico | January 25, 2024
Ingenico, a global leader in payment acceptance and services, has announced a strategic partnership with Cybersource, Visa's agnostic global payment and fraud management platform. The partnership will create a global unified commerce solution for use in Asia Pacific first, followed by other regions.
The partnership integrates the AXIUM application developed by Ingenico on the Cybersource open payment platform. This collaboration delivers an efficient, ready-to-use commerce solution to authorize in-store card transaction process across geographies, all on one platform.
AXIUM, Ingenico's versatile payment acceptance solution, features advanced smart Point-of-Sale (POS) terminals powered by Android, along with a suite of business applications. It provides robust security, and comprehensive customer support. Its application, built on Cybersource's platform is portable across different AXIUM devices, making it easier to scale without going through lengthy certification processes for each new device.
Cybersource is part of Visa Acceptance Solutions, which allows on-demand pre-integrated global scale services on an open acceptance platform. This connectivity hub provides acquirers, Independent Service Providers (ISVs), and merchants access to the building blocks they need to create seamless commerce experiences that can scale their businesses, keep their customers happy, and make them future-ready.
The synergy between Ingenico and Cybersource aims to reduce costs and complexities of technical integrations, increase speed to market, and provide omni-channel capabilities that align with the evolving needs of both businesses and consumers in the in-store commerce space.
Today, acquirers spend most of their resources maintaining an in-house platform that processes transaction authorization flow and POS device certification. The unified commerce solution eliminates the need for a separate platform which enables acquirers to focus on card clearance and settlement with real-time transaction visibility and data analytics. It also allows them to expand to new merchant segments by leveraging both partners' ecosystems and investing in capabilities that will drive growth in the future.
For ISVs providing value-added services, the API-driven capability of this unified commerce platform provides them the ease of integrating payment solutions into their business applications quickly. They can also leverage a list of acquirers already integrated with the platform, extending scalability of their business across different geographies.
For merchants, the platform provides a seamless solution across different markets without the need to rebuild different applications for each acquirer in every market. Merchants could also leverage Ingenico's managed solutions that have a strong regional presence and partnerships globally.
Nigel Lee, Chief Customer Officer of Ingenico, said, "We are thrilled to partner with Visa to forge a path towards a more integrated and complete payment ecosystem. Combining the global reach of Visa and Ingenico and using the Ingenico Android technology stack, will accelerate innovation and reduce complexity. We believe together we can reduce time to market for customers and allow our clients and partners to realize the benefits of a truly unified omnichannel solution. This is a significant step in our vision to move commerce forward by harnessing the collective strengths of our combined technologies and networks."
Dan Parsons, Head of Cybersource, Asia Pacific, said: "As an open payments platform with global reach, we have created a new era of partnership and collaboration that will foster a whole new wave of innovation. Our strategic partnership with Ingenico will enable us to provide pre-integrated and innovative payment solutions to our clients and partners. This will empower businesses to deliver a unified commerce experience to meet evolving consumer expectations while enabling them to scale their business more efficiently."
This strategic partnership will further extend to Ingenico's Tap-to-Phone technology with Cybersource integration, enabling new payment use cases. Together, we are looking to create the payment experiences of tomorrow, where clients and partners can enjoy frictionless experiences with the most innovative payment solutions.
About Cybersource
At Cybersource, we know payments. We helped kick start the eCommerce revolution in 1994 and haven't looked back since. Through global reach, modern capabilities, and commerce insights, we create flexible, creative commerce solutions for everyday life - experiences that delight your customers and spur growth globally. All through the ease and simplicity of one digital platform to manage all your payment types, fraud strategies, and more. For more information, please visit cybersource.com.
About Ingenico
Ingenico is the global leader in payment acceptance and services. We support our customers, and their customers to do more with payments. Active in 37 countries, with over 3,500 employees we have been at the forefront of the commerce landscape for over four decades. With more than 40 million payment devices deployed worldwide, powered by over 2,500 apps, the company is servicing the needs of millions of consumers everyday. Through our advanced integrated solutions and network of partnerships, we simplify the world of payments and bring value add services to move commerce forward.
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POS Solutions
Agilysys | January 23, 2024
Agilysys, Inc., a leading global provider of hospitality software solutions and services, announced it is providing on-site premier support for the InfoGenesis point-of-sale (POS) system at Melbourne & Olympic Parks to ensure the 900,000-plus people expected to attend the 2024 Australian Open enjoy their food and beverage experiences.
As host to a variety of popular sports and entertainment events throughout the year, and as one of the largest and most diverse multi-purpose sporting, entertainment, conference and community precincts in Australia, Melbourne & Olympic Parks holds claim to the Australian Open, the first of four Grand Slam level tennis tournaments held each season. With more than 900,000 people expected to attend the 2024 tournament, the venue requires a fast, robust and reliable POS system to smoothly manage the high volume of orders and transactions and to ensure an exceptional fan experience at every interaction.
To prepare for delivering exceptional service to Australian Open fans, hundreds of InfoGenesis POS terminals are strategically placed in concession stands throughout the venue to shorten lines and wait times. With an increased focus on the convenience of mobile concession ordering and delivery and the security of contactless payments, Agilysys’ IG OnDemand solution has been made available so fans can use their mobile devices to place and receive orders wherever they are around the 40-hectare venue, and for the venue to accept and track cashless transactions. In addition, Agilysys POS experts and service teams are on-site throughout the two-week-long Australian Open to provide instant assistance and ensure optimal system efficiency and performance under heightened demand.
"Augmenting support during times of intensified system demand, such as what occurs during high-attendance events, is just one way we demonstrate our Serious About Service commitment,” said Agilysys Vice President of Client Services for APAC Ajoy Meenakshisundaram.
Meenakshisundaram added, “By delivering system implementation, performance optimization and signature service directly, rather than outsourcing to others, we gain deep insights into how our customers operate and their unique requirements, especially in times of peak demand. World-class venues like Melbourne & Olympic Parks count on innovative solutions such as InfoGenesis tailored to meet their unique fan experience requirements and delivered by a global trusted advisor focused on hospitality-driven businesses.”
About Agilysys
Agilysys exclusively delivers state-of-the-art software solutions and services that help organizations achieve High Return Hospitality™ by maximizing Return on Experience (ROE) through interactions that make ‘personal’ profitable. Customers around the world use Agilysys Property Management Systems (PMS), Point-of-Sale (POS) solutions and Inventory and Procurement (I&P) systems to consistently delight guests, retain staff and grow margins. Agilysys’ 100% hospitality customer base includes branded and independent hotels; multi-amenity resorts; casinos; property, hotel and resort management companies; cruise lines; corporate dining providers; higher education campus dining providers; food service management companies; hospitals; lifestyle communities; senior living facilities; stadiums; and theme parks. www.agilysys.com
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POS Retail
Elo Touch Solutions | January 09, 2024
Elo, a global leader in point-of-sale technology, is excited to unveil Elo Pay and the accompanying Elo Pay 7" Integrated Payment POS Terminal. Designed for merchants of all sizes, the new system delivers fast, secure, scalable payment services, allowing it to grow as your business expands.
Elo Pay is a comprehensive payment service that supports merchants in accepting transactions with confidence. With features including end-to-end encryption, secure tokenization, robust Terminal Management Services (TMS), and Remote Key Injection (RKI), the Elo Pay platform is compatible with multiple payment providers to provide maximum security while processing payments.
The Elo Pay system has been designed for all types of businesses. The solution provides merchants with four options to begin processing payments. First, Elo Pay Link enables merchants to utilize APIs to integrate their software with Elo's payment hardware. Elo Pay Link+ takes this further, providing a semi-integrated solution that supports acquisition between merchants and their chosen card networks such as Visa and Mastercard. Elo Pay TMS supports the management and monitoring of Elo payment devices, while Elo Pay RKI allows for the encryption keys to be securely injected into payment terminals remotely.
Strengthening the Elo Pay system is the new Elo Pay 7" Integrated Payment POS Terminal. The fully integrated and compact, enterprise-grade terminal is complete with a 7-inch touch display, flexible Android 12 OS, and Qualcomm SD660 processor. Embracing Elo's modular approach, the terminal can be deployed in multiple ways, from a stand-alone payment terminal to the computer fully powering an entire point-of-sale system.
The highly versatile terminal can be docked to an optional printer stand, placed remotely on a counter, or fully integrated into the Elo Z70 stand to form a complete system with the 7" screen facing the customer and a standard Elo monitor facing employees. The Elo Pay 7" can accept all forms of card payment, including physical cards, contactless mobile phone payments, and merchant gift cards, depending on the payment processor and acquiror selected by the merchant. The Elo Pay 7" integrated POS system has been designed to simplify the payment process, improve user experience, and maintain payment security.
Merchants will be able to deploy and manage their entire network of Elo Pay devices, thanks to EloView. The award-winning EloView allows users to deploy content and provision Elo Android-based devices in seconds, creating a seamless experience that will transform operations. Further peace of mind comes from Elo EssentialEdge, which ensures businesses can continue to deliver the convenience and familiarity of Android interfaces through monthly security updates, and Elo Care, which provides advance unit replacement, accidental damage protection, and extended warranty.
The Elo Pay 7" POS solution will be on display later this month when Elo heads to the National Retail Federation Expo 2024. The conference will see thousands of brands come together for three days of learning, collaboration, and discovery. Visitors will be able to find Elo at booth #5803.
"We know how important it is for merchants to have fast, reliable payment solutions. That is why we have developed Elo Pay and the accompanying Elo Pay 7" POS solution," said Craig Witsoe, CEO at Elo. "When combined together, it can help to transform a business's entire payment process, delivering rapid and secure transactions every time. It is also fully scalable, allowing merchants to easily increase their units as their operations grow."
Elo Pay Link is available today. Elo Pay Link+ and Elo Pay TMS are now in beta and available for integration. Elo Pay 7" is ready for integration starting today, with mass production scheduled to begin this spring. Elo Pay RKI will also be available this spring.
About Elo
As a leading global supplier of interactive solutions, #EloIsEverywhere. With over 30 million installations in more than 80 countries, Elo has established a significant global footprint. In fact, a new Elo touchscreen is installed somewhere in the world every 21 seconds. Built on a unified architecture, Elo's broad portfolio allows its customers to easily Choose, Configure and Connect & Control to create a unique experience. Choose from all-in-one systems, open-frame monitors and touchscreen monitors ranging from handheld to 65 inches. Configure with Elo's unique Elo Edge Connect® peripherals that allow use-specific solutions. Connect & Control with EloView®, a secure cloud-based platform for Android-powered devices. EloView enables secure deployment and management of a large network of interactive systems designed to reduce operating costs while increasing up-time and security.
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